1. Introduction
The Support domain enables you to manage helpdesk issues and tasks, contacts, contracts, tags, products, sprints, timesheets and provides many search APIs.
1.3. Tags
-
Card groups : Card groups Management
-
Cards : Cards Management
-
Checkbooks : relative to a Checkbook
-
Contacts : Relative to a Contact
-
Contracts : Relative to a Contract
-
Customers support : relative to a Customers
-
Issue timesheets : Issue timesheets Management
-
Issues : Issues Management
-
On hold issues : On hold issues Management
-
Products : Products Management
-
Quick entries : Quick entries Management
-
Sprint models : Sprint Models Management
-
Sprint steps : Sprint steps Management
-
Sprints : Sprints Management
-
Tasks : Tasks Management
1.4. Schemas Types
Data types of a schema can be :
-
string (date-time) : the date-time notation as defined by RFC 3339 (
yyyy-MM-dd’T’HH:mm:ss.SSSXXX). e.g. "2020-11-29T08:10:10+0200" -
number : Any numbers.
-
number (double) : Floating-point numbers with double precision. e.g. 10.8
-
number (float) : Floating-point numbers. e.g. 10.8
-
integer (int64) : Signed 64-bit integers (long type). e.g. 10
-
boolean : Represents two values: true and false. Note that truthy and falsy values such as "true", "", 0 or null are not considered boolean values.
2. Resources
2.1. Card Groups
2.1.1. Add a duration on this US
POST |
/card-groups/{card_group_id}/timesheet-entries |
Description
Add a duration on this US
DMF required:
-
DMF A10210: Api Support / Tasks / Take Or Free
-
DMF 141402: Helpdesk / Tasks / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card_group_id |
The id of the card group |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
timeRecording |
The timeRecording with duration and other information TimesheetEntryBase |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully added, returns the sum of all timesheet on this US |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"id" : "id",
"guid" : "guid",
"type" : "SCHEDULE",
"date" : "2000-06-21T04:56:07.000+00:00",
"duration" : 2,
"unit" : "{}",
"durations" : {
"durationMinute" : 240,
"durationHourMinute" : 2.3,
"durationHour" : 2.7,
"durationDay" : 0.25
},
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"actionCode" : {
"id" : "5000123",
"name" : "ADD"
},
"actionCodeId" : "130012",
"comment" : "comment",
"location" : "Paris",
"validated" : true,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"taskId" : "5000123",
"actionCode2" : {
"id" : "5000123",
"code" : "ADD",
"name" : "ADD"
},
"actionCode2Id" : "5000123",
"approval" : "BRUT",
"approvalLabel" : "Refused",
"completionDate" : "2000-06-21T04:56:07.000+00:00"
}
2.1.2. Get a Card Group
GET |
/card-groups/{card_group_id} |
Description
Get a Card Group
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card_group_id |
The id of the card group |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card Group successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.1.3. Get a Card Group with read options
POST |
/card-groups/{card_group_id}/read |
Description
Get a Card Group with read options
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card_group_id |
The id of the card group |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
CardGroupReadOption |
the read options for returned cardGroup CardGroupReadOption |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card Group successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "TAGS", "TAGS" ]
}
2.1.4. Search card groups
POST |
/card-groups/search |
Description
Search card groups
DMF required:
-
DMF A10804: Api Support / User Stories / Search
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
CardGroupCriteria |
search criteria CardGroupCriteria |
- |
Return Type
array[CardGroup]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
successful card groups search |
List[CardGroup] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "TAGS", "TAGS" ]
}
}
2.1.5. Update a Card Group
PATCH |
/card-groups/{card_group_id} |
Description
Update a Card Group
DMF required:
-
DMF A10202: Api Support / Tasks / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141402: Helpdesk / Tasks / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card_group_id |
The id of the card group |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_elements |
All patches to apply PatchElement |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card Group successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}
2.2. Cards
2.2.1. Assign the card to the employee
POST |
/sprints/{sprint_id}/cards/{card_id}/assign-to/{assignee_id} |
Description
Assign the card to
DMF required:
-
DMF A10111: Api Support / Issue / Resume
-
DMF 141313: Helpdesk / Issues / Put On Hold / Resume
-
DMF 142619: Helpdesk / Simplified Issue / Put On Hold / Resume
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
|
assignee_id |
The assignee of the card |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful assigned |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.2. Assign several cards to an employee
POST |
/sprints/cards/assign-to |
Description
Assign several cards to an employee.
Set sprintId to assign all cards in that sprint, or set groupId to assign all cards in that user story, or set the list of the cardId to assign specific cards to the employee.
It is not possible to use sprintId, groupId, and cardIds at the same time.
DMF required:
-
DMF A10715: Api Support / Card / Batch Assign To
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142702: Helpdesk / Sprints / Modify
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
assignToBatchInformation |
Information to assign several cards BatchUpdateCardAssignment BatchUpdateCardAssignment |
X |
Return Type
array[Card]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Cards successfully assigned |
List[Card] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintId" : "5000123",
"cardIds" : [ "cardIds", "cardIds" ],
"assigneeId" : "5000123",
"groupId" : "5000123"
}
2.2.3. Batch card duplication in the Sprint.
POST |
/sprints/cards/duplicate |
Description
This API allows you to duplicate cards from one sprint to another while keeping the cards in the original sprint.
DMF required:
-
DMF A10714: Api Support / Card / Duplicate In Another Sprint
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142702: Helpdesk / Sprints / Modify
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
BatchUpdateSprintContent |
Information to duplicate several cards BatchUpdateSprintContent |
X |
Return Type
array[Card]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Cards successfully duplicated |
List[Card] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintId" : "5000123",
"cardIds" : [ "cardIds", "cardIds" ]
}
2.2.4. Batch card move in the Sprint.
POST |
/sprints/cards/move |
Description
This API allows you to move cards from one sprint to another. The cards will NOT remain in the original sprint.
DMF required:
-
DMF A10713: Api Support / Card / Change Sprint
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
BatchUpdateSprintContent |
Information to move several cards BatchUpdateSprintContent |
X |
Return Type
array[Card]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Cards successfully moved |
List[Card] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintId" : "5000123",
"cardIds" : [ "cardIds", "cardIds" ]
}
2.2.5. Change the group of a card
POST |
/sprints/{sprint_id}/cards/{card_id}/change-card-group/{card_group_id} |
Description
Change the group of a card
DMF required:
-
DMF A10712: Api Support / Card / Change Group
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
|
card_group_id |
The id of the card group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful group update |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.6. Change the sprint of a card
POST |
/sprints/{sprint_id}/cards/{card_id}/change-sprint/{new_sprint_id} |
Description
Change the sprint of a card
DMF required:
-
DMF A10713: Api Support / Card / Change Sprint
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
|
new_sprint_id |
The id of the new sprint |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful sprint update |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.7. Change the step of a card
POST |
/sprints/{sprint_id}/cards/{card_id}/change-step/{sprint_step_id} |
Description
Change the step of a card
DMF required:
-
DMF A10710: Api Support / Card / Change Step
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
|
sprint_step_id |
The id of the sprint step |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful step update |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.8. Change the progress step of several cards
POST |
/sprints/cards/change-step |
Description
Change the progress step of several cards.
Card IDs must belong to the sprintId defined in the body parameter.
StepId must belong to the sprintModel of the sprintId defined in the body parameter.
DMF required:
-
DMF A10716: Api Support / Card / Batch Change Step
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
batchUpdateStep |
Information to change the progress step of several cards belonging to the same sprint BatchUpdateStepOfCards BatchUpdateStepOfCards |
X |
Return Type
array[Card]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The cards have successfully moved to the next progress stage. |
List[Card] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintId" : "5000123",
"cardIds" : [ "cardIds", "cardIds" ],
"stepId" : "5000123"
}
2.2.9. Create a card
PUT |
/sprints/{sprint_id}/cards |
Description
Create a card
DMF required:
-
DMF A10701: Api Support / Card / Insert
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142702: Helpdesk / Sprints / Modify
-
DMF 240107: Agile Factory / Board / Modify Card
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card |
The card to be created Card |
X |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful creation |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.2.10. Dashboard for sprints
POST |
/sprints/dashboard |
Description
Dashboard for sprints
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Criteria that you choose (Code, name, etc…) SprintDashboardCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
offset |
The index of first element |
- |
null |
|
limit |
The max number of elements |
- |
null |
Return Type
array[SprintDashboardResult]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Cards successfully loaded |
List[SprintDashboardResult] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"cardCriteria" : {
"assignedToId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutAssignation" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"sprintId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"stepId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "ASSIGNEDTO", "ASSIGNEDTO" ]
}
},
"issueCriteria" : {
"issueStatusType" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"statusType" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"selectOption" : {
"mode" : "INCLUDE",
"fields" : [ "fields", "fields" ]
},
"customData" : {
"key" : {
"includeNullResults" : false,
"value" : "{}",
"operator" : "IS"
}
},
"productName" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"priorityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"number" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productModelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"effectiveResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"salesmanId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutSprint" : true,
"productBrandId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueStateId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"criticalityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectTaskId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerLocationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"closureDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"externalReport" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externallyVisible" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"sortOption" : [ {
"fieldName" : "number"
}, {
"fieldName" : "number"
} ],
"correctiveVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient1" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient2" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tagId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"phaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"description" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"internalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isMultiCompany" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"issueTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdByEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"environmentId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutCustomData" : true,
"functionalAreaId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"severityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"moduleId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"accountManagerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"featureId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"issueStatusId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productClassificationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"correctiveRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"resolutionPilotId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResponseDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"subPhaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
},
"sprintStepCriteria" : {
"companyId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
},
"sprintCriteria" : {
"expectedStartDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"archivedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"endedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isArchived" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isStarted" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"capacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "STARTED_BY", "STARTED_BY" ]
},
"expectedEndDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"archiveDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"startedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"reachedCapacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isWaiting" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isEnded" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"startDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"status" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"authorizedOnly" : true
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.2.11. Delete a card
DELETE |
/sprints/{sprint_id}/cards/{card_id} |
Description
Delete a card
DMF required:
-
DMF A10703: Api Support / Card / Delete
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
-
DMF 240109: Agile Factory / Board / Delete Card
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Successful delete |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.12. Duplicate the card to another sprint
POST |
/sprints/{sprint_id}/cards/{card_id}/duplicate-sprint/{new_sprint_id} |
Description
Duplicate the card to another sprint
DMF required:
-
DMF A10714: Api Support / Card / Duplicate In Another Sprint
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142702: Helpdesk / Sprints / Modify
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
|
new_sprint_id |
The id of the new sprint |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card successfully duplicated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.2.13. Update a card with a patch
PATCH |
/sprints/{sprint_id}/cards/{card_id} |
Description
Update a card with a patch
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_elements |
All patches to apply PatchElement |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
group_id |
The id of the group |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful update using the patch |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}
2.2.14. Get a Card with read options
POST |
/sprints/{sprint_id}/cards/{card_id}/read |
Description
Get a Card with read options
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
card_id |
The id of the card |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
CardReadOption |
the read options for returned card CardReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "ASSIGNEDTO", "ASSIGNEDTO" ]
}
2.3. Checkbooks
2.3.1. Search checkbooks with search criteria
POST |
/checkbooks/search |
Description
Search checkbooks matching the search criteria
DMF required:
-
DMF A11504: Api Support / Checkbook / Search
-
DMF 020202: Sales / Quotations / Modify
-
DMF 140304: Helpdesk / Checkbooks / Search
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria CheckbookCriteria CheckbookCriteria |
X |
Return Type
array[Checkbook]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Checkbooks have been successfully loaded |
List[Checkbook] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"contractStatus" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"billingMethod" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractNumber" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"renewalThresholdExceeded" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"tacitRenewal" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"managerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"renewalThreshold" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
}
}
2.4. Contacts
2.4.1. Get an External Requester
GET |
/external-requesters/{external_requester_id} |
Description
Get an External Requester
DMF required:
-
DMF A10606: Api Support / Contact / Info
-
DMF 1604__: Tools / Contacts
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
external_requester_id |
The id of the External Requester |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
External Requester successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.4.2. Search external Requester
POST |
/external-requesters/search |
Description
Search external Requester
DMF required:
-
DMF A10604: Api Support / Contact / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 160405: Tools / Contacts / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria ExternalRequesterCriteria |
X |
Return Type
array[ExternalRequester]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful external requesters search |
List[ExternalRequester] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"lastTracking" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"siteHelpdeskVIPContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"siteDecisionMaker" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"siteSalesContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"siteHelpdeskMainContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"function" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"modificationById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"keyword" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"email" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"employeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"siteHelpdeskContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"firstName" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"siteHelpdeskBlacklisted" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"siteFinancialContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"service" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"siteId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"siteIntern" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"siteMainContact" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
}
}
2.5. Contracts
2.5.1. Create a contract
PUT |
/contracts |
Description
Create a contract using the list of parameters below.
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract |
Create a contract Contract |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract successfully inserted |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
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"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
}
2.5.2. Create a contract service-line using the list of parameters below.
PUT |
/contracts/{contract_id}/contract-services/{contract_service_id}/lines |
Description
Create a contract service-line using the list of parameters below.
DMF required:
-
DMF A11201: Api Support / Customer Contract Service / Insert
-
DMF 141501: Helpdesk / Customer Contracts / New
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
|
contract_service_id |
The contract service id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contractServiceLine |
The contract service-line to be created ContractServiceLine |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
contract service-line successfully inserted |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
}
2.5.3. Create the service
PUT |
/contracts/{contract_id}/contract-services |
Description
Create the service
DMF required:
-
DMF A11201: Api Support / Customer Contract Service / Insert
-
DMF 141501: Helpdesk / Customer Contracts / New
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contractService |
The contract service to be created ContractService |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract service successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
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"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
}
2.5.4. Delete an contract
DELETE |
/contracts/{contract_id} |
Description
Delete an contract
DMF required:
-
DMF 141503: Helpdesk / Customer Contracts / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Contract successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.5. Delete a contract service
DELETE |
/contracts/{contract_id}/contract-services/{contract_service_id} |
Description
Delete a contract service
DMF required:
-
DMF A10502: Api Support / Contract / Update
-
DMF 141502: Helpdesk / Customer Contracts / Modify
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
|
contract_service_id |
The contract service id |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
The contract service successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.6. Delete a contract service-line
DELETE |
/contracts/{contract_id}/contract-services/{contract_service_id}/lines/{contract_service_line_id} |
Description
Delete a contract service-line
DMF required:
-
DMF A10502: Api Support / Contract / Update
-
DMF 141502: Helpdesk / Customer Contracts / Modify
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
|
contract_service_id |
The contract service id |
X |
null |
|
contract_service_line_id |
The contract service line id |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
The contract service-line successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.7. Search a contract by its ID
GET |
/contracts/{contract_id} |
Description
Get a contract, matching the specified ID.
DMF required:
-
DMF A10506: Api Support / Contract / Info
-
DMF 141505: Helpdesk / Customer Contracts / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract successful loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.8. Get all services of a contract
GET |
/contracts/{contract_id}/contract-services |
Description
Get all services of a contract
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Return Type
array[ContractService]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract services successfully loaded |
List[ContractService] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.9. Get a Severity from a contract service
GET |
/contracts/contract-services/{contract_service_id}/severities |
Description
Get a Severity from a contract service
DMF required:
-
DMF A10506: Api Support / Contract / Info
-
DMF 141505: Helpdesk / Customer Contracts / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_service_id |
The contract service id |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Severity successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.5.10. Update a contract with a patch
PATCH |
/contracts/{contract_id} |
Description
Update a contract with a list of patches given in parameters.
DMF required:
* DMF A10504: Update a contract.
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_elements |
All patches to applies PatchElement |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Contract successfully updated using the patch |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}
2.5.11. Publish a contract using the template given as a parameter.
POST |
/contracts/{contract_id}/publish |
Description
Publish a contract using the template given as a parameter.
DMF required:
-
DMF A10505: Api Support / Contract / Publish
-
DMF 141508: Helpdesk / Customer Contracts / Print
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
publish_arguments |
The arguments for publishing a contract PublishArguments |
X |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Customer contract successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"template" : {
"id" : "5000123",
"code" : "MODELE_EDITION_001",
"name" : "Edition model for my documents",
"type" : {
"code" : "TEMP01",
"name" : "Template one",
"modelId" : "5000123",
"modelDescription" : "Lorem Ipsum"
},
"publishType" : "{}",
"path" : "C://MyDoc/Template/modele_edition_001",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"extensions" : ".pdf, .docx",
"defaultTemplate" : true,
"interactive" : true,
"order" : 1
},
"extension" : ".pdf",
"parameters" : [ {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
}, {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
} ],
"saveDocument" : true
}
2.5.12. Get all services of a contract with read options
POST |
/contracts/{contract_id}/contract-services/lines/read |
Description
Get all services of a contract with read options
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
the read options for returned contract service lines ContractServiceLineReadOption |
- |
Return Type
array[ContractServiceLine]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract services lines successfully loaded |
List[ContractServiceLine] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
}
2.5.13. Search a contract with read options
POST |
/contracts/{contract_id}/read |
Description
Get a contract, with additional information of your choice (example: change tracking information).
You can add this information with Read Options. These are listed in the link below.
DMF required:
-
DMF A10506: Api Support / Contract / Info
-
DMF 141505: Helpdesk / Customer Contracts / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned contract ContractReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
}
2.5.14. Search service lines
POST |
/contracts/contract-services/lines/search |
Description
Search service lines
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
search criteria ContractServiceLineCriteria |
X |
Return Type
array[ContractServiceLine]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract services lines successfully loaded |
List[ContractServiceLine] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"serialNumber" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"geoArea" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractServiceId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"groupingCode2" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"groupingCode3" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"notBilled" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"groupingCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"teamId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerBeneficiaryId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"startDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"terminationReceptionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
}
}
2.5.15. Search service lines of a contract
POST |
/contracts/{contract_id}/contract-services/lines/search |
Description
Search service lines of a contract
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
search criteria ContractServiceLineCriteria |
X |
Return Type
array[ContractServiceLine]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract services lines successfully loaded |
List[ContractServiceLine] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"serialNumber" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"geoArea" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractServiceId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"groupingCode2" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"groupingCode3" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"notBilled" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"groupingCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"teamId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerBeneficiaryId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"startDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"terminationReceptionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
}
}
2.5.16. Search contract services
POST |
/contracts/contract-services/search |
Description
Search services
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria ContractServiceCriteria |
- |
Return Type
array[ContractService]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful services search |
List[ContractService] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"revisionIndexCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractNature" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"revisionNextDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"readOption" : {
"options" : [ "CONTRACT", "CONTRACT" ]
}
}
2.5.17. Search the service of a Contract
POST |
/contracts/{contract_id}/contract-services |
Description
Search the service of a Contract
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
search criteria ContractServiceCriteria |
X |
Return Type
array[ContractService]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract services successfully loaded |
List[ContractService] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"revisionIndexCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractNature" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"revisionNextDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"readOption" : {
"options" : [ "CONTRACT", "CONTRACT" ]
}
}
2.5.18. Search contracts
POST |
/contracts/search |
Description
Search contracts
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria ContractCriteria |
- |
Return Type
array[Contract]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful contracts search |
List[Contract] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customerToBillId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isMultiProject" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"nextBillingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"supplierId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"chorusReadOption" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
},
"lastBillingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"periodicityStartDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"periodicityTacitRenewal" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"number" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"notBillable" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"blocked" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"supplierToPayId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"modificationById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"periodicityTerm" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"inactiveContract" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"manualBilling" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"periodicityCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"terminationEffectiveDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"internalReference" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"renewalDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"contractTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"accountingJournalId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externalReference" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"signatureDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"extensionNumber" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"stateCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"currencyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"effectiveDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"anniversary" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.5.19. Update an contract
POST |
/contracts/{contract_id} |
Description
Update an contract
DMF required:
-
DMF A10504: Api Support / Contract / Search
-
DMF 141301: Helpdesk / Issues / New
-
DMF 141328: Helpdesk / Issues / Modify Context
-
DMF 141504: Helpdesk / Customer Contracts / Show
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract |
The contract to be updated Contract |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Contract successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
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"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
}
2.5.20. Update a contract service
POST |
/contracts/{contract_id}/contract-services/{contract_service_id} |
Description
Update a contract service
DMF required:
-
DMF A10502: Api Support / Contract / Update
-
DMF 141502: Helpdesk / Customer Contracts / Modify
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
|
contract_service_id |
The contract service id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contractService |
The contract service to be updated ContractService |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The contract service successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
}, {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
}
2.5.21. Update a contract service-line
POST |
/contracts/{contract_id}/contract-services/{contract_service_id}/lines/{contract_service_line_id} |
Description
Update a contract service-line
DMF required:
-
DMF A10502: Api Support / Contract / Update
-
DMF 141502: Helpdesk / Customer Contracts / Modify
And
-
DMF A11204: Api Support / Customer Contract Service / Search
-
DMF 141507: Helpdesk / Customer Contracts / Services
And
-
DMF A11202: Api Support / Customer Contract Service / Update
-
DMF 141534: Helpdesk / Customer Contracts / Update Dates In Contract Lines
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
|
contract_service_id |
The contract service id |
X |
null |
|
contract_service_line_id |
The contract service line id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contractServiceLine |
The contract service-line to be updated ContractServiceLine |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The contract service-line successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
}
2.5.22. Update the customer of a contract
POST |
/contracts/{contract_id}/customers/change |
Description
Update the customer of a contract.
DMF required:
-
DMF A10507: Api Support / Contract / Update The Customer Of A Contract
-
DMF 141532: Helpdesk / Customer Contracts / Modify Customer
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contractAffectation |
A contract affectation to be updated ContractAffectation |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Customer contract successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customerId" : "5000123",
"phaseId" : "5000123",
"subPhaseId" : "5000123",
"projectId" : "PROJECT_1"
}
2.6. Customers Support
2.6.1. Check if the client is blocked based on the call taking blocking rule, using the contract and the state of the invoice if needed
POST |
/customers/{customer_id}/check-blocking |
Description
Check if the client is blocked based on the call taking blocking rule, using the contract and the state of the invoice if needed
DMF required:
-
DMF A11306: Api Support / Customer Support / Info
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
customer_id |
The id of the customer |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_id |
The contract id |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Customer blocking information |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.7. Issue Timesheets
2.7.1. Add a duration on this task
POST |
/issues/{issue_id}/tasks/{task_id}/timesheet-entries |
Description
Add a duration on this task
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
timesheet |
The timesheet which contains the duration, date and data referential TimesheetEntryBase |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully added, returns the sum of all timesheets on this task |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"id" : "id",
"guid" : "guid",
"type" : "SCHEDULE",
"date" : "2000-06-21T04:56:07.000+00:00",
"duration" : 2,
"unit" : "{}",
"durations" : {
"durationMinute" : 240,
"durationHourMinute" : 2.3,
"durationHour" : 2.7,
"durationDay" : 0.25
},
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"actionCode" : {
"id" : "5000123",
"name" : "ADD"
},
"actionCodeId" : "130012",
"comment" : "comment",
"location" : "Paris",
"validated" : true,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"taskId" : "5000123",
"actionCode2" : {
"id" : "5000123",
"code" : "ADD",
"name" : "ADD"
},
"actionCode2Id" : "5000123",
"approval" : "BRUT",
"approvalLabel" : "Refused",
"completionDate" : "2000-06-21T04:56:07.000+00:00"
}
2.7.2. Get all existing durations on this task using
GET |
/issues/{issue_id}/tasks/{task_id}/timesheet-entries |
Description
Get all existing durations on this task using
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Return Type
array[TimesheetEntryBase]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully loaded |
List[TimesheetEntryBase] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.7.3. Get my existing durations on this task using
GET |
/issues/{issue_id}/tasks/{task_id}/timesheet-entries/mine |
Description
Get my existing durations on this task using
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Return Type
array[TimesheetEntryBase]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully loaded |
List[TimesheetEntryBase] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.7.4. Pre-fill a duration with issue and task given in parameters
POST |
/issues/{issue_id}/timesheet-entries/pre-fill |
Description
Pre-fill a duration with issue and task given in parameters
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_id |
The id of the task |
- |
null |
|
card_id |
The id of the card |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet successfully prefilled |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.7.5. Replace all existing durations by a new duration on this task
POST |
/issues/{issue_id}/tasks/{task_id}/timesheet-entries/replace |
Description
Replace all existing durations by a new duration on this task
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
timesheet |
The timesheet which contains the duration, date and data referential TimesheetEntryBase |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully replaced, returns the sum of all timesheets on this task |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"id" : "id",
"guid" : "guid",
"type" : "SCHEDULE",
"date" : "2000-06-21T04:56:07.000+00:00",
"duration" : 2,
"unit" : "{}",
"durations" : {
"durationMinute" : 240,
"durationHourMinute" : 2.3,
"durationHour" : 2.7,
"durationDay" : 0.25
},
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"actionCode" : {
"id" : "5000123",
"name" : "ADD"
},
"actionCodeId" : "130012",
"comment" : "comment",
"location" : "Paris",
"validated" : true,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"taskId" : "5000123",
"actionCode2" : {
"id" : "5000123",
"code" : "ADD",
"name" : "ADD"
},
"actionCode2Id" : "5000123",
"approval" : "BRUT",
"approvalLabel" : "Refused",
"completionDate" : "2000-06-21T04:56:07.000+00:00"
}
2.7.6. Remove all existing durations on this task using
POST |
/issues/{issue_id}/tasks/{task_id}/timesheet-entries/delete-all |
Description
Remove all existing durations on this task using
DMF required:
-
DMF A10213: Api Support / Tasks / Time Recordings
-
DMF 060301: Projects / Timesheets / New
-
DMF 060304: Projects / Timesheets / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141424: Helpdesk / Tasks / Add Time On Task I Am Not Assigned To
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142614: Helpdesk / Simplified Issue / Add Time On Task I Am Not Assigned To
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
timesheet |
The timesheet which contains the duration, date and data referential TimesheetEntryBase |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Timesheet entries successfully deleted, returns the sum of all timesheets on this task |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"id" : "id",
"guid" : "guid",
"type" : "SCHEDULE",
"date" : "2000-06-21T04:56:07.000+00:00",
"duration" : 2,
"unit" : "{}",
"durations" : {
"durationMinute" : 240,
"durationHourMinute" : 2.3,
"durationHour" : 2.7,
"durationDay" : 0.25
},
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"actionCode" : {
"id" : "5000123",
"name" : "ADD"
},
"actionCodeId" : "130012",
"comment" : "comment",
"location" : "Paris",
"validated" : true,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"taskId" : "5000123",
"actionCode2" : {
"id" : "5000123",
"code" : "ADD",
"name" : "ADD"
},
"actionCode2Id" : "5000123",
"approval" : "BRUT",
"approvalLabel" : "Refused",
"completionDate" : "2000-06-21T04:56:07.000+00:00"
}
2.8. Issues
2.8.1. Batch updates the custom data
POST |
/issues/custom-data/batch-update |
Description
Batch updates the custom data of all issues whose identifiers are in the body parameter
DMF required:
-
DMF A10115: Api Support / Issue / Batch Update Custom Data
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
custom_data_param_holder |
All the information to perform the batch update BatchUpdateCustomDataParamHolder |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
CustomData successfully updated |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"ids" : [ "ids", "ids" ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
}
2.8.2. Calculates the default assignment for an issue
POST |
/issues/contract-service/{contract_service_id}/product/{product_id}/assignment |
Description
Calculates the default assignment for an issue
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_service_id |
The contract service id |
X |
null |
|
product_id |
The id of the product |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Default assignment successfully calculated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.3. Calculates the default team for an issue
POST |
/issues/contract-service/{contract_service_id}/product/{product_id}/team |
Description
Calculates the default team for an issue
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_service_id |
The contract service id |
X |
null |
|
product_id |
The id of the product |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Default team successfully found |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.4. Close an issue
POST |
/issues/{issue_id}/close |
Description
Close an issue
DMF required:
-
DMF A10211: Api Support / Tasks / Close
-
DMF 141309: Helpdesk / Issues / Close
-
DMF 141407: Helpdesk / Tasks / Complete
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
date_param |
The internal closure date DateParamHolder |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Issue successfully closed |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"date" : "2000-01-23T04:56:07.000+00:00"
}
2.8.5. Create an issue
PUT |
/issues |
Description
Create an issue
DMF required:
-
DMF A10101: Api Support / Issue / Insert
-
DMF 141301: Helpdesk / Issues / New
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue |
The issue to be created Issue |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully inserted |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
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"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
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"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
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"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
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"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
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"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
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"decisionMaker" : true,
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"mainContact" : true,
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"notes" : "Lorem ipsum dolor sit amet",
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"id" : "5000123",
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"id" : "5000123",
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"modificationById" : "5000123"
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},
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"contractNumber" : "5000123",
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"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
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"id" : "5000123",
"code" : "CODE",
"name" : "Text",
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"id" : "5000123",
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"id" : "5000123",
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"customerType" : "{}"
},
"projectId" : "PROJECT_1",
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"id" : "5000123",
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"id" : "5000123",
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"id" : "5000123",
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},
"projectId" : "PRJ_1",
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"id" : "5000123",
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"id" : "5000123",
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"title" : "Lorem ipsum",
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"reminderAlert" : "reminderAlert",
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}
},
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"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"reference1" : "Text",
"reference2" : "Text",
"contractualResponseDate" : "2020-01-23T04:56:07Z",
"effectiveResponseDate" : "2020-01-23T04:56:07Z",
"externalClosingDate" : "2020-01-23T04:56:07Z",
"internalClosingDate" : "2020-01-23T04:56:07Z",
"contractualResolutionDate" : "2020-01-23T04:56:07Z",
"effectiveResolutionDate" : "2020-01-23T04:56:07Z",
"receiptDate" : "2020-01-23T04:56:07Z",
"openingDate" : "2020-01-23T04:56:07Z",
"disabledMessages" : true,
"onHold" : {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
},
"onHoldId" : "5000123",
"onHoldOccurrences" : [ {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.8.6. Create an issue message
PUT |
/issues/{issue_id}/messages |
Description
Create an issue message
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issueMessage |
The issue message to be created IssueMessage |
X |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
notify_by_email |
Set to true if users should be notified by email of a new message. This requires a valid email notification configuration. |
- |
null |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue message successfully inserted |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"date" : "2020-01-31T23:59:59Z",
"issueId" : "5000666",
"read" : true,
"author" : "John DOE",
"employeeId" : "5000123",
"message" : "Hello,\\n can you give us some examples of uses?\\n Thank you in advance,\\n",
"userId" : "5000124",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"isExternalEmployee" : true,
"alert" : true,
"intro" : "task 3 - Off hold request",
"id" : "5000666"
}
2.8.7. Dashboard for issues and tasks
POST |
/issues/dashboard |
Description
Dashboard for issues and tasks
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SupportDashboardCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
offset |
The index of first element |
- |
null |
|
limit |
The max number of elements |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issues successfully loaded |
List[SupportDashboardResult] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"task" : {
"externallyVisible" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isOpened" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"withoutRespondingEmployee" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"expectedDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"nextTaskTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"respondingEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"taskTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"teamSubPhaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"teamManagerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"teamId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"modificationById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"teamPhaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"taskId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
},
"issue" : {
"issueStatusType" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"statusType" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"selectOption" : {
"mode" : "INCLUDE",
"fields" : [ "fields", "fields" ]
},
"customData" : {
"key" : {
"includeNullResults" : false,
"value" : "{}",
"operator" : "IS"
}
},
"productName" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"priorityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"number" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productModelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"effectiveResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"salesmanId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutSprint" : true,
"productBrandId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueStateId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"criticalityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectTaskId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerLocationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"closureDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"externalReport" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externallyVisible" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"sortOption" : [ {
"fieldName" : "number"
}, {
"fieldName" : "number"
} ],
"correctiveVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient1" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient2" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tagId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"phaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"description" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"internalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isMultiCompany" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"issueTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdByEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"environmentId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutCustomData" : true,
"functionalAreaId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"severityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"moduleId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"accountManagerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"featureId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"issueStatusId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productClassificationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"correctiveRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"resolutionPilotId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResponseDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"subPhaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
},
"sprintIssueStep" : {
"estimation" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"sprintId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"assignedEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"datMajStep" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"stepId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"comment" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"completionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "SPRINT", "SPRINT" ]
}
},
"sprint" : {
"expectedStartDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"archivedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"endedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isArchived" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isStarted" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"capacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "STARTED_BY", "STARTED_BY" ]
},
"expectedEndDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"archiveDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"startedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"reachedCapacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isWaiting" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isEnded" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"startDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"status" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"authorizedOnly" : true
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onlyIssue" : true,
"readOption" : {
"options" : [ "SPRINT", "SPRINT" ]
}
}
2.8.8. Delete an issue
DELETE |
/issues/{issue_id} |
Description
Delete an issue
DMF required:
-
DMF A10103: Api Support / Issue / Delete
-
DMF 141303: Helpdesk / Issues / Delete
-
DMF 142604: Helpdesk / Simplified Issue / Delete
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Issue successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.9. Delete an issue message
DELETE |
/issues/{issue_id}/messages/{message_id} |
Description
Delete an issue message
DMF required:
-
DMF A10903: Api Support / Issue Message / Delete
-
DMF 141341: Helpdesk / Issues / Issue Messages
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
The message has been successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.10. Get all documents of an issue
GET |
/issues/{issue_id}/documents |
Description
Get all documents of an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Return Type
array[DocumentVersion]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Documents successfully loaded |
List[DocumentVersion] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.11. Get all environment free field settings
GET |
/environments/settings |
Description
Get all environment free field settings
DMF required:
-
USERAK: A registered user.
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Environment free field settings successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.12. Get an issue
GET |
/issues/{issue_id} |
Description
Get an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.13. Get the default action code of an issue
GET |
/issues/{issue_id}/action-codes/default |
Description
Get the default action code of an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
employee_id |
The id of an employee |
- |
null |
|
project_id |
The id of a project |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Action code successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.14. Get histories of an issue
GET |
/issues/{issue_id}/histories |
Description
Get histories of an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Return Type
array[HistoryEntry]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Histories successfully loaded |
List[HistoryEntry] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.15. Get an image of an issue
GET |
/issues/{issue_id}/images/{image_id} |
Description
Get an image of an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
image_id |
The id of the image |
X |
null |
Content Type
-
application/octet-stream
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The image |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.16. Get an issue message
GET |
/issues/{issue_id}/messages/{message_id} |
Description
Get an issue message
DMF required:
-
DMF A10904: Api Support / Issue Message / Search
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue message successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.17. Get an image of an issue message
GET |
/issues/{issue_id}/messages/{message_id}/images/{image_id} |
Description
Get an image of an issue message
DMF required:
-
DMF A10904: Api Support / Issue Message / Search
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
|
image_id |
The id of the image |
X |
null |
Content Type
-
application/octet-stream
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The image |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.18. Get an issue message setup
GET |
/issue-messages/setup |
Description
Get an issue message setup
DMF required:
-
DMF A10904: Api Support / Issue Message / Search
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 1426__: Helpdesk / Simplified Issue
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue message setup successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.19. Get the issue type
GET |
/issues/types/{issue_type_id} |
Description
Get the issue type
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_type_id |
The id of the issue type |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
IssueType successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.20. Get all messages of an issue
GET |
/issues/{issue_id}/messages |
Description
Get all messages of an issue
DMF required:
-
DMF A10906: Api Support / Issue Message / Info
-
DMF 1413__: Helpdesk / Issues
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
message_type |
Set to 'CUSTOMER' to get the task messages in addition of the issue messages. |
- |
null |
Return Type
array[IssueMessage]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Messages successfully loaded |
List[IssueMessage] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.21. Get a severity
GET |
/issues/severities/{severity_id} |
Description
Get a severity
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
severity_id |
The id of the severity |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Severity successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.22. Get customData
GET |
/issues/custom-data |
Description
Get custom data
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Return Type
map[CustomData]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
CustomData successfully loaded |
Map[CustomData] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.23. Mark as read an issue message
POST |
/issues/{issue_id}/messages/{message_id}/mark-as-read |
Description
Mark as read an issue message
DMF required:
-
DMF A10910: Api Support / Issue Message / Mark As Read Or Unread
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 142603: Helpdesk / Simplified Issue / Search
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Issue message successfully marked as read |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.24. Mark as unread an issue message
POST |
/issues/{issue_id}/messages/{message_id}/mark-as-unread |
Description
Mark as unread an issue message
DMF required:
-
DMF A10910: Api Support / Issue Message / Mark As Read Or Unread
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 142603: Helpdesk / Simplified Issue / Search
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Issue message successfully marked as unread |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.25. Patch an issue
PATCH |
/issues/{issue_id} |
Description
Patch the issue matching the specified ID and using the list of parameters below.
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_elements |
List of patches to apply PatchElement |
- |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully patched |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}
2.8.26. Patch issues
PATCH |
/issues/batch-update |
Description
Patch issues matching the specified IDs and using the list of parameters below.
DMF required:
-
DMF A10116: Api Support / Issue / Batch Update Issues
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_holder |
List of patches to apply PatchHolder |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issues successfully patched |
List[[string]] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"ids" : [ "ids", "ids" ],
"patchElements" : [ {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}, {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
} ]
}
2.8.27. Patch issues status
PATCH |
/issues/status/batch-update |
Description
Patch issues status matching the specified IDs and using the list of parameters below.
DMF required:
-
DMF A10117: Api Support / Issue / Batch Update Issues Status
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_holder |
List of patches to apply PatchHolder |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issues successfully patched |
List[[string]] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"ids" : [ "ids", "ids" ],
"patchElements" : [ {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}, {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
} ]
}
2.8.28. Pre-fill an issue
POST |
/issues/pre-fill |
Description
Pre-fill an issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue |
The issue for pre-fill Issue |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
object_type |
The type of object (see IssuePreFillObjectType) |
- |
null |
|
object_id |
The id of the object used to fill in the schedule |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"internalReport" : "Text",
"closureDate" : "2000-06-21T04:56:07.000+00:00",
"expectedResolutionDate" : "2020-01-23T04:56:07Z",
"closureRating" : 5,
"closureComment" : "Text",
"externallyVisible" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"correctiveRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"correctiveRevisionId" : "5000123",
"targetVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"targetVersionId" : "5000123",
"correctiveVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"correctiveVersionId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"environment" : {
"id" : "5000123",
"name" : "name",
"freeField1" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField2" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField3" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField4" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField5" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"revision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"revisionId" : "5000123"
},
"environmentId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"resolutionPilot" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"resolutionPilotId" : "5000123",
"grtUnit" : "DAY",
"grtValue" : 4,
"gfrtUnit" : "DAY",
"gfrtValue" : 25,
"responseStatus" : true,
"resolutionStatus" : true,
"contract" : {
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
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"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
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"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.8.29. Publish an issue
POST |
/issues/{issue_id}/publish |
Description
Publish an issue using the template given as a parameter.
DMF required:
-
DMF A10105: Api Support / Issue / Publish
-
DMF 141311: Helpdesk / Issues / Edit / Print
-
DMF 142612: Helpdesk / Simplified Issue / Print
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
publish_arguments |
The arguments for publishing an issue PublishArguments |
X |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Published document |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"template" : {
"id" : "5000123",
"code" : "MODELE_EDITION_001",
"name" : "Edition model for my documents",
"type" : {
"code" : "TEMP01",
"name" : "Template one",
"modelId" : "5000123",
"modelDescription" : "Lorem Ipsum"
},
"publishType" : "{}",
"path" : "C://MyDoc/Template/modele_edition_001",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"extensions" : ".pdf, .docx",
"defaultTemplate" : true,
"interactive" : true,
"order" : 1
},
"extension" : ".pdf",
"parameters" : [ {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
}, {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
} ],
"saveDocument" : true
}
2.8.30. Get an issue with read options
POST |
/issues/{issue_id}/read |
Description
Get an issue with read options
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned issue IssueReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
}
2.8.31. Read an issue message
POST |
/issues/{issue_id}/messages/{message_id}/read |
Description
Read an issue message
DMF required:
-
DMF A10904: Api Support / Issue Message / Search
-
DMF 141341: Helpdesk / Issues / Issue Messages
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
message_id |
The id of the issue message |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
IssueMessageReadOption |
The read options for returned messages IssueMessageReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue message successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
}
2.8.32. Read the issue type
POST |
/issues/types/{issue_type_id}/read |
Description
Read the issue type and load the associated TaskType
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_type_id |
The id of the issue type |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for issue type IssueTypeReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
IssueType successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "FIRST_TASK_TYPE", "FIRST_TASK_TYPE" ]
}
2.8.33. Read all messages of an issue
POST |
/issues/{issue_id}/messages/read |
Description
Read all messages of an issue
DMF required:
-
DMF A10906: Api Support / Issue Message / Info
-
DMF 1413__: Helpdesk / Issues
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
IssueMessageReadOption |
The read options for returned messages IssueMessageReadOption |
- |
Return Type
array[IssueMessage]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Messages successfully loaded |
List[IssueMessage] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
}
2.8.34. Search environments
POST |
/products/environments/search |
Description
Search environments
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria EnvironmentCriteria |
- |
Return Type
array[Environment]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful environment search |
List[Environment] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"revisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "PRODUCT", "PRODUCT" ]
}
}
2.8.35. Search for search field behavior
GET |
/issues/search-fields-information |
Deprecated
|
Tip
|
This API will soon be removed as it is no longer functional. No data will be returned when using it. |
Description
Get the list of search field behavior for Issues
DMF required:
-
DMF A10114: Api Support / Issue / Search Fields Behavior
-
DMF 1413__: Helpdesk / Issues
-
DMF 1426__: Helpdesk / Simplified Issue
Return Type
array[SearchControlBehavior]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Search field behavior results |
List[SearchControlBehavior] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.8.36. Search issue tags
POST |
/issues/tags/search |
Description
Search issue tags
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria TagCriteria |
- |
Return Type
array[Tag]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful issue tags search |
List[Tag] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"type" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.8.37. Search issue types
POST |
/issues/types/search |
Description
Search issue types
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria IssueTypeCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
contract_service_id |
The id of the contract service |
- |
null |
|
product_id |
The id of the product |
- |
null |
Return Type
array[IssueType]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful types search |
List[IssueType] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validityDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.8.38. Search issues
POST |
/issues/search |
Description
Search issues
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria IssueCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_id |
The id of the task |
- |
null |
|
offset |
The index of first element |
- |
null |
|
limit |
The max number of elements |
- |
null |
Return Type
array[Issue]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issues successfully loaded |
List[Issue] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"issueStatusType" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"statusType" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"selectOption" : {
"mode" : "INCLUDE",
"fields" : [ "fields", "fields" ]
},
"customData" : {
"key" : {
"includeNullResults" : false,
"value" : "{}",
"operator" : "IS"
}
},
"productName" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"priorityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "CHANGE_TRACKING", "CHANGE_TRACKING" ]
},
"number" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modificationTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"createdTime" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productModelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"effectiveResolutionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"salesmanId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutSprint" : true,
"productBrandId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueStateId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"criticalityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectTaskId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerLocationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"closureDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"externalReport" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"projectId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externallyVisible" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"sortOption" : [ {
"fieldName" : "number"
}, {
"fieldName" : "number"
} ],
"correctiveVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient1" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"refClient2" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tagId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"phaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"description" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"internalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"isMultiCompany" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"issueTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"createdByEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"environmentId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"withoutCustomData" : true,
"functionalAreaId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"severityId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"moduleId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"accountManagerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"featureId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"targetVersionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"externalClosingDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"issueStatusId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productClassificationId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"correctiveRevisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"resolutionPilotId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractualResponseDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"subPhaseId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.8.39. Search priorities
POST |
/issues/priorities/search |
Description
Search priorities
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria PriorityCriteria |
- |
Return Type
array[Priority]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful priorities search |
List[Priority] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.8.40. Search issue severities
POST |
/issues/severities/search |
Description
Search issue severities
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SeverityCriteria |
- |
Return Type
array[Severity]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful severities search |
List[Severity] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validityDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractServiceId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.8.41. Send Message for an issue
POST |
/issues/{issue_id}/send-message |
Description
A complex Mail sent with a list of recipients represented by a recipient object, a body and a title. Each MessageRecipient object will be handled in order to match Akuiteo 'Tiers' to real world email addresses.
DMF required:
-
DMF AH0111: Api Service Integration / Message / Send Message
-
DMF 020424: Sales / Deliveries / Send Multiple Deliveries By Email To Customers
-
DMF 020532: Sales / Invoices / Send Multiple Invoices By Email
-
DMF 020558: Sales / Invoices / Send Dunning Email To Selected Invoices' Managers
-
DMF 020559: Sales / Invoices / Send Arrears Information By Email
-
DMF 020567: Sales / Invoices / Send Email Reminders
-
DMF 020714: Sales / Billing Schedules / Send Multiple Emails
-
DMF 060128: Projects
-
DMF 060237: Projects / Schedules / Send Schedule Assignment By Email
-
DMF 080112: Banking / Customer Receipts / Send By Email
-
DMF 080312: Banking / Supplier Receipts / Send By Email
-
DMF 080412: Banking / Customer Disbursements / Send By Email
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
The message to send TemplatedMessage |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
The mail has been correctly staged for background sending process |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"message" : {
"toRecipients" : [ {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
}, {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
} ],
"mail" : {
"cc" : [ "cc", "cc" ],
"cci" : [ "cci", "cci" ],
"replyTo" : "replyTo",
"from" : "from",
"to" : [ "to", "to" ],
"title" : "title",
"body" : "body"
},
"replyTo" : {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
},
"ccRecipients" : [ {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
}, {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
} ],
"cciRecipients" : [ {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
}, {
"id" : "5000123",
"summary" : "Text",
"address" : "jean@email.com",
"type" : "{}"
} ],
"publishedDocuments" : [ {
"isDocument" : true,
"documentId" : "112302",
"token" : "token"
}, {
"isDocument" : true,
"documentId" : "112302",
"token" : "token"
} ]
},
"templateId" : "255644",
"parameters" : [ {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
}, {
"groupName" : "text_box",
"labelText" : "Detail BL",
"pattern" : "cl",
"nameField" : "DetailBL",
"selectionList" : [ {
"label" : "Bank transfer",
"value" : "BT"
}, {
"label" : "Bank transfer",
"value" : "BT"
} ],
"nameFieldNext" : "DetailCheckbox",
"value" : "checked",
"required" : true
} ]
}
2.8.42. Update an issue
POST |
/issues/{issue_id} |
Description
Update an issue
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue |
The issue to be updated Issue |
X |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
closure |
Set to true if close issue |
- |
null |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"internalReport" : "Text",
"closureDate" : "2000-06-21T04:56:07.000+00:00",
"expectedResolutionDate" : "2020-01-23T04:56:07Z",
"closureRating" : 5,
"closureComment" : "Text",
"externallyVisible" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"correctiveRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"correctiveRevisionId" : "5000123",
"targetVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"targetVersionId" : "5000123",
"correctiveVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"correctiveVersionId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"environment" : {
"id" : "5000123",
"name" : "name",
"freeField1" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField2" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField3" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField4" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField5" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"revision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"revisionId" : "5000123"
},
"environmentId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"resolutionPilot" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"resolutionPilotId" : "5000123",
"grtUnit" : "DAY",
"grtValue" : 4,
"gfrtUnit" : "DAY",
"gfrtValue" : 25,
"responseStatus" : true,
"resolutionStatus" : true,
"contract" : {
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "51000122",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
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"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
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},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.9. On Hold Issues
2.9.1. Get an instance of an issue on hold
GET |
/issues/{issue_id}/on-hold-occurrences/{on_hold_id} |
Description
Get an instance of an issue on hold
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
on_hold_id |
The id of the on hold |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
OnHold successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.9.2. Put a closed issue on hold
POST |
/issues/{issue_id}/put-closed-on-hold |
Description
Put an externally-closed issue on hold
DMF required:
-
DMF A10113: Api Support / Issue / Put Closed Issue On Hold
-
DMF 142620: Helpdesk / Simplified Issue / Put On Hold After Closure
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
onhold |
Parameter OnHold |
- |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful put in hold |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}
2.9.3. Put an issue on hold
POST |
/issues/{issue_id}/put-on-hold |
Description
Put an issue on hold
DMF required:
-
DMF A10110: Api Support / Issue / Suspend
-
DMF 141313: Helpdesk / Issues / Put On Hold / Resume
-
DMF 141326: Helpdesk / Issues / Put On Hold After Closure
-
DMF 142619: Helpdesk / Simplified Issue / Put On Hold / Resume
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
onhold |
Parameter OnHold |
- |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully put on hold |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}
2.9.4. Resume an issue
POST |
/issues/{issue_id}/resume |
Description
Resume an issue
DMF required:
-
DMF A10111: Api Support / Issue / Resume
-
DMF 141313: Helpdesk / Issues / Put On Hold / Resume
-
DMF 142619: Helpdesk / Simplified Issue / Put On Hold / Resume
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
onhold |
Parameter OnHold |
- |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully resumed |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}
2.9.5. Search criticalities
POST |
/issues/criticalities/search |
Description
Search criticalities
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria CriticalityCriteria |
- |
Return Type
array[Criticality]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful criticalities search |
List[Criticality] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.9.6. Search issue states
POST |
/issues/states/search |
Description
Search issue states
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria IssueStateCriteria |
- |
Return Type
array[IssueState]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful issue states search |
List[IssueState] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"issueStatusId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.9.7. Search issue status
POST |
/issues/status/search |
Description
Search issue status
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria IssueStatusCriteria |
- |
Return Type
array[IssueStatus]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful issue status search |
List[IssueStatus] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"statusState" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.9.8. Search for occurrences of an issue being put on hold.
POST |
/issues/{issue_id}/on-hold-occurrences |
Description
Search for occurrences of an issue being put on hold.
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria OnHoldCriteria |
- |
Return Type
array[OnHold]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful on hold occurrences search |
List[OnHold] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"date" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"reason" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"putOnHoldById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"estimatedEndDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"takenOffHoldById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onHoldReasonId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "ON_HOLD_REASON", "ON_HOLD_REASON" ]
}
}
2.9.9. Search on hold reasons
POST |
/issues/on-hold-reasons/search |
Description
Search on hold reasons
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria OnHoldReasonCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
validDate |
Only the valid one at this date |
- |
null |
Return Type
array[OnHoldReason]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful on hold reasons search |
List[OnHoldReason] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10. Products
2.10.1. Create a maintained item
PUT |
/products |
Description
Create a maintained item using the list of parameters below
DMF required:
-
DMF A10401: Api Support / Product / Insert
-
DMF 141101: Helpdesk / Maintained Products / New
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
maintainedItem |
The maintained item to create MaintainedItem |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The maintained item has been successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
}
2.10.2. Create a product classification
PUT |
/product-classifications |
Description
Create a product classification
DMF required:
-
DMF A11101: Api Support / Product Classification / Insert
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
productClassification |
The product classification to create ProductClassification |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
product classification has been successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : "*****",
"code" : "CODE",
"name" : "Name",
"id" : "5000666"
}
2.10.3. Create a product type
PUT |
/product-types |
Description
Create a product type
DMF required:
-
DMF A11001: Api Support / Product Type / Insert
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
productType |
The product type to create ProductType |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product type has been successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : "*****",
"default" : true,
"code" : "CODE",
"name" : "Name",
"id" : "5000666"
}
2.10.4. Delete an existing maintained item
DELETE |
/products/{product_id} |
Description
Delete a maintained item
DMF required:
-
DMF A10403: Api Support / Product / Delete
-
DMF 141103: Helpdesk / Maintained Products / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
The maintained item has been successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.5. Delete a product classification
DELETE |
/product-classifications/{product_classification_id} |
Description
Delete a product classification
DMF required:
-
DMF A11103: Api Support / Product Classification / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_classification_id |
The id of a product classification |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Product classification has been successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.6. Delete a product type
DELETE |
/product-types/{product_type_id} |
Description
Delete a product type
DMF required:
-
DMF A11003: Api Support / Product Type / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_type_id |
The id of a product type |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Product type has been successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.7. Find the corrective revision
GET |
/products/{product_id}/versions/revisions/corrective-revision |
Description
Find the corrective revision
DMF required:
-
DMF A10406: Api Support / Product / Info
-
DMF 141105: Helpdesk / Maintained Products / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
environment_id |
The id of the environment |
- |
null |
|
useLastRevisionOnSameVersion |
Use the last revision of the product |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful corrective revision loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.8. Search the last product's versions revisions
GET |
/products/versions/revisions/{target_revision_id}/pick-last |
Description
Search the last product’s versions revisions (product optional ⇒ revisions independent of the product)
DMF required:
-
DMF A10406: Api Support / Product / Info
-
DMF 141105: Helpdesk / Maintained Products / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
target_revision_id |
The id of the target revision |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful last product's versions revisions loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.9. Get a Maintained Item
GET |
/products/{product_id} |
Description
Get Maintained Item
DMF required:
-
DMF A10406: Api Support / Product / Info
-
DMF 141105: Helpdesk / Maintained Products / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Maintained Item successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.10. Get a product classification
GET |
/product-classifications/{product_classification_id} |
Description
Get a product classification
DMF required:
-
DMF A11106: Api Support / Product Classification / Info
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_classification_id |
The id of a product classification |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product classification has been successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.11. Get a product type
GET |
/product-types/{product_type_id} |
Description
Get a product type
DMF required:
-
DMF A11006: Api Support / Product Type / Info
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_type_id |
The id of a product type |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product type has been successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.10.12. Patch a maintained item
PATCH |
/products/{product_id} |
Description
Patch maintained item matching the specified ID and using the list of parameters below.
DMF required:
-
DMF A10402: Api Support / Product / Update
-
DMF 141102: Helpdesk / Maintained Products / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_elements |
All patches to applies PatchElement |
- |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The maintained item has been successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}
2.10.13. Get a Maintained Item with read options
POST |
/products/{product_id}/read |
Description
Get a Maintained Item with read options
DMF required:
-
DMF A10406: Api Support / Product / Info
-
DMF 141105: Helpdesk / Maintained Products / Show History
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned Maintained Item MaintainedItemReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Maintained Item successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "TASK_TYPE", "TASK_TYPE" ]
}
2.10.14. Search environments
POST |
/products/environments/search |
Description
Search environments
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria EnvironmentCriteria |
- |
Return Type
array[Environment]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful environment search |
List[Environment] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"revisionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"productId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "PRODUCT", "PRODUCT" ]
}
}
2.10.15. Search Features
POST |
/products/functional-areas/modules/features/search |
Description
Search Features
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria FeatureCriteria |
- |
Return Type
array[Feature]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Features search |
List[Feature] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"moduleId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10.16. Search Functional Areas
POST |
/products/functional-areas/search |
Description
Search Functional Areas
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria FunctionalAreaCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
- |
null |
Return Type
array[FunctionalArea]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Functional Areas search |
List[FunctionalArea] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.10.17. Search Modules
POST |
/products/functional-areas/modules/search |
Description
Search Modules
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria ModuleCriteria |
- |
Return Type
array[Module]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Modules search |
List[Module] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"functionalAreaId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.10.18. Search for product classifications
POST |
/product-classifications |
Description
Get the list of product classifications matching the search criteria
DMF required:
-
DMF A11104: Api Support / Product Classification / Search
-
DMF 1413__: Helpdesk / Issues
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Criteria that you choose (id, code, etc…) ProductClassificationCriteria |
X |
Return Type
array[ProductClassification]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product classifications have been successfully loaded |
List[ProductClassification] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10.19. Search for product types
POST |
/product-types |
Description
Get the list of product types matching the search criteria
DMF required:
-
DMF A11004: Api Support / Product Type / Search
-
DMF 1413__: Helpdesk / Issues
-
DMF 1426__: Helpdesk / Simplified Issue
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Criteria that you choose (id, code, etc…) ProductTypeCriteria |
X |
Return Type
array[ProductType]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product types have been successfully loaded |
List[ProductType] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10.20. Search products
POST |
/products/search |
Description
Search products
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria MaintainedItemCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
offset |
The index of first element |
- |
null |
|
limit |
The max number of elements |
- |
null |
Return Type
array[MaintainedItem]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful products search |
List[MaintainedItem] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"isMaintenanceComplete" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isCriticalProduct" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isFunctionalAreaManaged" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isHiddenHD" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isRightManaged" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"contractServiceId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isHiddenOnExtranet" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isObsoleteProduct" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isVersionManaged" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "TASK_TYPE", "TASK_TYPE" ]
},
"identification" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isHiddenInIssue" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"customerId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isAdministrativeProduct" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isHidePreviousVersions" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"serialNumber" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isDisabledProduct" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"maintenanceManaged" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"productTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isInternalProduct" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"contractId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"maintenanceModele" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isEnvironmentManaged" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
}
}
2.10.21. Search a product's versions revisions
POST |
/products/versions/revisions/search |
Description
Search a product’s versions revisions (product optional ⇒ revisions independent of the product)
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria RevisionCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
- |
null |
Return Type
array[Revision]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful product's versions revisions search |
List[Revision] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"versionId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10.22. Search a product's versions
POST |
/products/versions/search |
Description
Search a product’s versions
DMF required:
-
DMF A10404: Api Support / Product / Search
-
DMF 141104: Helpdesk / Maintained Products / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria VersionCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
- |
null |
Return Type
array[Version]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful product's versions search |
List[Version] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"stateId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.10.23. Update a maintained item
POST |
/products/{product_id} |
Description
Update a maintained item using the parameters below
DMF required:
-
DMF A10402: Api Support / Product / Update
-
DMF 141102: Helpdesk / Maintained Products / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_id |
The id of the product |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
maintainedItem |
The maintained item to update MaintainedItem |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The maintained item has been successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
}
2.10.24. Update a product classification
POST |
/product-classifications/{product_classification_id} |
Description
Update a product classification
DMF required:
-
DMF A11102: Api Support / Product Classification / Update
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_classification_id |
The id of a product classification |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
productClassification |
The product classification to update ProductClassification |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product classification has been successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : "*****",
"code" : "CODE",
"name" : "Name",
"id" : "5000666"
}
2.10.25. Update a product type
POST |
/product-types/{product_type_id} |
Description
Update a product type
DMF required:
-
DMF A11002: Api Support / Product Type / Update
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
product_type_id |
The id of a product type |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
productType |
The product type to update ProductType |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Product type has been successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : "*****",
"default" : true,
"code" : "CODE",
"name" : "Name",
"id" : "5000666"
}
2.11. Quick Entries
2.11.1. Archive a Quick entry Issue Tag
GET |
/issues/quick-entries/tags/{quick_entry_issue_tag_id}/archive |
Description
Archive a Quick entry Issue Tag
DMF required:
-
DMF A10112: Api Support / Issue / Archive
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_tag_id |
The id of the Quick entry Issue Tag |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Quick entry Issue Tag successfully archived |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.11.2. Create a Card Group and initiate a Card from template and add it to the sprint
PUT |
/sprints/{sprint_id}/quick-entries/{quick_entry_issue_id}/quick-create |
Description
Create a Card Group and initiate a Card from template and add it to the sprint
DMF required:
-
DMF A10201: Api Support / Tasks / Insert
-
DMF 141401: Helpdesk / Tasks / New
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
card_group |
The Card Group to create IssueQuickEntry |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Card Group and Card successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"description" : "Loremp Ipsum",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"title" : "Fix project"
}
2.11.3. Create an issue from quick entry issue
PUT |
/issues/quick-entries/{quick_entry_issue_id}/quick-create |
Description
Create an issue from quick entry issue
DMF required:
-
DMF A10101: Api Support / Issue / Insert
-
DMF 141301: Helpdesk / Issues / New
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issueQuickEntry |
The only needed properties IssueQuickEntry |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful creation |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"description" : "Loremp Ipsum",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"title" : "Fix project"
}
2.11.4. Create a Quick entry Issue
PUT |
/issues/quick-entries |
Description
Create a Quick entry Issue
DMF required:
-
DMF A10101: Api Support / Issue / Insert
-
DMF 141301: Helpdesk / Issues / New
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quickEntryIssue |
The Quick entry Issue to be created QuickEntryIssue |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"code" : "Code",
"name" : "Text",
"quickEntryIssueTag" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"color" : "#2CCC01",
"validityEnd" : "2020-01-23T04:56:07Z",
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"responsibleEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"responsibleEmployeeId" : "5000123",
"teamsLinked" : [ {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
}, {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
} ],
"employeesLinked" : 5000123
},
"quickEntryIssueTagId" : "5000123",
"order" : 2,
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"contract" : {
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "51000122",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "51000122",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"order" : 2,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"description" : "description"
},
"projectTaskId" : "5000123",
"number" : "CC00001",
"name" : "Label for my doc",
"type" : "{}",
"companyCode" : "AKSAS",
"companyId" : "5000123",
"currencyCode" : "EUR",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"date" : "2000-06-21T04:56:07.000+00:00",
"description" : "Lorem ipsum",
"entityCode" : "Lyon",
"afterTaxAmount" : 120.37,
"preTaxAmount" : 100.14,
"thirdPartyId" : "CUSTOMER01",
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"approvalState" : "{}",
"approvalDate" : "2000-06-21T04:56:07.000+00:00",
"exchangeRate" : 10.26,
"thirdPartyToBillId" : "CUSTOMER02",
"manager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"managerId" : "5000123",
"payment" : {
"code" : "5 days End of month by bank transfer",
"deadLine" : "5",
"term" : "End of month",
"day" : 10
},
"conditionOfPayment" : {
"code" : "5 days End of month by bank transfer",
"deadLine" : "5",
"term" : "1",
"day" : 10
},
"methodOfPayment" : "{}",
"fiscalYear" : {
"id" : "5000123",
"code" : "code",
"name" : "name",
"journalEntryNumberingId" : "5000123"
},
"fiscalYearId" : "5000123",
"accountingJournal" : {
"id" : "5000123",
"code" : "code",
"name" : "name",
"startDate" : "2000-06-21",
"endDate" : "2000-06-21",
"miscellaneousTransactionsProhibited" : true,
"excludedByDefault" : true
},
"accountingJournalId" : "1203",
"internal" : true,
"group" : true,
"assignmentIndicator" : "{}",
"pricingMethod" : {
"id" : "5000123",
"code" : "AKAS",
"name" : "TARIFS AKAS"
},
"pricingMethodId" : "5000125",
"afterTaxAmountCurrency" : 1500,
"preTaxAmountCurrency" : 100.14,
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
},
"code" : "code",
"extensionNumber" : 2,
"completionDate" : "2020-01-31T23:59:59Z",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"contractNature" : "{}",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerToBill" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerToBillId" : "5000123",
"supplier" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"linkedEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"linkedEmployeeId" : "linkedEmployeeId"
},
"supplierId" : "5000123",
"supplierToPay" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"linkedEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"linkedEmployeeId" : "linkedEmployeeId"
},
"supplierToPayId" : "5000123",
"signatureDate" : "2020-01-31T23:59:59Z",
"comments" : "Lorem ipsum",
"contractType" : {
"id" : "5000123",
"code" : "ABC",
"label" : "Lorem ipsum",
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"customerId" : "CUST_001"
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"customerSiteId" : "5000123",
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"reasonForTermination" : "Lorem ipsum",
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"automaticTitle" : "IT PRODUCT"
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} ],
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"phoneExtension" : "0033",
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"mobilePhone" : "1234567890",
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"emailBlackListed" : false,
"function" : "Sales Representative",
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"siteId" : "641641",
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"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
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"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
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"id" : "5000123",
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"name" : "Doe",
"firstName" : "John"
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"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
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"id" : "5000123",
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"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
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"name" : "Jean",
"firstName" : "Phillipe",
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"title" : "Mr",
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"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
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"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
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"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"followed" : true,
"lastRevision" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"externallyVisible" : true,
"reference1" : "Text",
"reference2" : "Text",
"title" : "Text",
"description" : "Loremp ipsum"
}
2.11.5. Create a Quick entry Issue Tag
PUT |
/issues/quick-entries/tags |
Description
Create a Quick entry Issue Tag
DMF required:
-
DMF A10101: Api Support / Issue / Insert
-
DMF 141301: Helpdesk / Issues / New
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quickEntryIssueTag |
The Quick entry Issue Tag to be created QuickEntryIssueTag |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Quick entry Issue Tag creation |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"color" : "#2CCC01",
"validityEnd" : "2020-01-23T04:56:07Z",
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"responsibleEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"responsibleEmployeeId" : "5000123",
"teamsLinked" : [ {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
}, {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
} ],
"employeesLinked" : 5000123
}
2.11.6. Delete a Quick entry Issue
DELETE |
/issues/quick-entries/{quick_entry_issue_id} |
Description
Delete a Quick entry Issue
DMF required:
-
DMF A10103: Api Support / Issue / Delete
-
DMF 141303: Helpdesk / Issues / Delete
-
DMF 142604: Helpdesk / Simplified Issue / Delete
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Quick entry Issue successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.11.7. Delete a Quick entry Issue Tag
DELETE |
/issues/quick-entries/tags/{quick_entry_issue_tag_id} |
Description
Delete a Quick entry Issue Tag
DMF required:
-
DMF A10103: Api Support / Issue / Delete
-
DMF 141303: Helpdesk / Issues / Delete
-
DMF 142604: Helpdesk / Simplified Issue / Delete
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_tag_id |
The id of the Quick entry Issue Tag |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Quick entry Issue Tag successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.11.8. Get a Quick entry Issue
GET |
/issues/quick-entries/{quick_entry_issue_id} |
Description
Get a Quick entry Issue
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.11.9. Get a Quick entry Issue Tag
GET |
/issues/quick-entries/tags/{quick_entry_issue_tag_id} |
Description
Get a Quick entry Issue Tag
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_tag_id |
The id of the Quick entry Issue Tag |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue Tag successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.11.10. Get a Quick entry Issue with read options
POST |
/issues/quick-entries/{quick_entry_issue_id}/read |
Description
Get a Quick entry Issue with read options
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned tag QuickEntryIssueReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "TAG", "TAG" ]
}
2.11.11. Get a Quick entry Issue Tag with read options
POST |
/issues/quick-entries/tags/{quick_entry_issue_tag_id}/read |
Description
Get a Quick entry Issue Tag with read options
DMF required:
-
DMF A10106: Api Support / Issue / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 141319: Helpdesk / Issues / Template Issues
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142610: Helpdesk / Simplified Issue / Template Management
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_tag_id |
The id of the Quick entry Issue Tag |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned tag QuickEntryIssueTagReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue Tag successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "TEAMS", "TEAMS" ]
}
2.11.12. Search Quick entry issue
POST |
/issues/quick-entries/search |
Description
Search Quick entry issue
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria QuickEntryIssueCriteria |
- |
Return Type
array[QuickEntryIssue]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Quick entry issue search |
List[QuickEntryIssue] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"quickEntryIssueTagId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"description" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tagValidity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"readOption" : {
"options" : [ "TAG", "TAG" ]
}
}
2.11.13. Search Quick entry issue Tags
POST |
/issues/quick-entries/tags/search |
Description
Search Quick entry issue Tags
DMF required:
-
DMF A10104: Api Support / Issue / Search
-
DMF 0202__: Sales / Quotations
-
DMF 020202: Sales / Quotations / Modify
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 020204: Sales / Quotations / Search
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria QuickEntryIssueTagCriteria |
- |
Return Type
array[QuickEntryIssueTag]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful Quick entry issue Tags search |
List[QuickEntryIssueTag] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"responsibleEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"onlyMine" : true,
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.11.14. Update a Quick entry Issue
POST |
/issues/quick-entries/{quick_entry_issue_id} |
Description
Update a Quick entry Issue
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_id |
The id of the quick entry issue used as template for the creation of the Quick Entry Issue to be created |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quickEntryIssue |
The Quick entry Issue to be updated QuickEntryIssue |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"code" : "Code",
"name" : "Text",
"quickEntryIssueTag" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"color" : "#2CCC01",
"validityEnd" : "2020-01-23T04:56:07Z",
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"responsibleEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"responsibleEmployeeId" : "5000123",
"teamsLinked" : [ {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
}, {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
} ],
"employeesLinked" : 5000123
},
"quickEntryIssueTagId" : "5000123",
"order" : 2,
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"contract" : {
"id" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "51000122",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_001",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "51000122",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"order" : 2,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"description" : "description"
},
"projectTaskId" : "5000123",
"number" : "CC00001",
"name" : "Label for my doc",
"type" : "{}",
"companyCode" : "AKSAS",
"companyId" : "5000123",
"currencyCode" : "EUR",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"date" : "2000-06-21T04:56:07.000+00:00",
"description" : "Lorem ipsum",
"entityCode" : "Lyon",
"afterTaxAmount" : 120.37,
"preTaxAmount" : 100.14,
"thirdPartyId" : "CUSTOMER01",
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"changeTracking" : {
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"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
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},
"customerId" : "5000123",
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"id" : "5000123",
"code" : "CA122",
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},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
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"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
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"id" : "5000123",
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},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
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"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
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"markIssueAsResolved" : true
},
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},
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},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
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"id" : "5000123",
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},
"taskTypeId" : "5000123",
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"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
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"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
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"classification" : {
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"classificationId" : "5000123",
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},
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"entryDate" : "2020-01-31T23:59:59Z",
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"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
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"name" : "PRET MATERIEL"
},
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"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
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},
"contactId" : "5000123",
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"employee" : {
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"customerId" : "CUST_001"
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"customerSiteId" : "5000123",
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}, {
"id" : "5000123",
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"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
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} ],
"customData" : {
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"label" : "REFERENCE_4"
}
}
},
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},
"projectId" : "PRJT_1",
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"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"serialNumber" : "serialNumber",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"followed" : true,
"lastRevision" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"externallyVisible" : true,
"reference1" : "Text",
"reference2" : "Text",
"title" : "Text",
"description" : "Loremp ipsum"
}
2.11.15. Update a Quick entry Issue Tag
POST |
/issues/quick-entries/tags/{quick_entry_issue_tag_id} |
Description
Update a Quick entry Issue Tag
DMF required:
-
DMF A10102: Api Support / Issue / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 141332: Helpdesk / Issues / Modify Status
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142613: Helpdesk / Simplified Issue / Modify Context
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quick_entry_issue_tag_id |
The id of the Quick entry Issue Tag |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
quickEntryIssueTag |
The Quick entry Issue Tag to be updated QuickEntryIssueTag |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Quick entry Issue Tag successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"color" : "#2CCC01",
"validityEnd" : "2020-01-23T04:56:07Z",
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"responsibleEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"responsibleEmployeeId" : "5000123",
"teamsLinked" : [ {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
}, {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
} ],
"employeesLinked" : 5000123
}
2.12. Sprint Models
2.12.1. Create a sprint model
PUT |
/sprints/models |
Description
Create a sprint model
DMF required:
-
DMF A10301: Api Support / Sprints / Insert
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint model |
The sprint model to be created SprintModel |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintModel successful created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
}
2.12.2. Delete a sprint model
DELETE |
/sprints/models/{model_id} |
Description
Delete a sprint model
DMF required:
-
DMF A10303: Api Support / Sprints / Delete
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142703: Helpdesk / Sprints / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
model_id |
The id of the sprint model |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
SprintModel successful deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.12.3. Get a sprint model
GET |
/sprints/models/{model_id} |
Description
Get a sprint model
DMF required:
-
DMF A10306: Api Support / Sprints / Info
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 1427__: Helpdesk / Sprints
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
model_id |
The id of the sprint model |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintModel successful loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.12.4. Search sprint models
POST |
/sprints/models/search |
Description
Search sprint models
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SprintModelCriteria |
- |
Return Type
array[SprintModel]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful SprintModel search |
List[SprintModel] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"readOption" : {
"options" : [ "COMPANY", "COMPANY" ]
}
}
2.12.5. Update a sprint model
POST |
/sprints/models/{model_id} |
Description
Update a sprint model
DMF required:
-
DMF A10302: Api Support / Sprints / Update
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
model_id |
The id of the sprint model |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint model |
The sprint model to be updated SprintModel |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintModel successful updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
}
2.13. Sprint Steps
2.13.1. Create a sprint issue step
PUT |
/sprints/issue-steps |
Description
Create a sprint issue step
DMF required:
-
DMF A10301: Api Support / Sprints / Insert
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint issue step |
The sprint issue step to be created SprintIssueStep |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintIssueStep successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"sprint" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"model" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"modelId" : "5000123",
"expectedStartDate" : "2020-01-23T04:56:07Z",
"expectedEndDate" : "2020-01-23T04:56:07Z",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"archiveDate" : "2020-01-23T04:56:07Z",
"startedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"startedById" : "5000123",
"endedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"endedById" : "5000123",
"archivedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"archivedById" : "5000123",
"capacity" : 50,
"description" : "Code",
"sprintIssueSteps" : [ null, null ],
"steps" : [ {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}, {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
} ],
"cardGroups" : [ {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
}, {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
} ],
"cards" : [ {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
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"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
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"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
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},
"customerId" : "5000123",
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"id" : "5000123",
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},
"endCustomerId" : "5000123",
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"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
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"nextTaskTypeId" : "5000123",
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"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
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"defaultIssueStateId" : "5000123",
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"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
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"code" : "Code"
},
"severityId" : "5000123",
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"id" : "5000123",
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},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
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"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
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"id" : "5000123",
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"actionCodeId" : "5000123",
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"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
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"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
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"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
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"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
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"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
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"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
},
"onHoldId" : "5000123",
"onHoldOccurrences" : [ {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
},
"issueId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"datMajStep" : "2020-01-31T23:59:59Z",
"completionDate" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"estimate" : 2,
"comment" : "Lorem ipsum dolor sit amet",
"order" : 2,
"issueOrder" : 3,
"assignedEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedEmployeeId" : "5000123"
}
2.13.2. Create a sprint step
PUT |
/sprints/steps |
Description
Create a sprint step
DMF required:
-
DMF A10301: Api Support / Sprints / Insert
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint step |
The sprint step to be created SprintStep |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintStep successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}
2.13.3. Delete a sprint issue step
DELETE |
/sprints/issue-steps/{sprint_issue_step_id} |
Description
Delete a sprint issue step
DMF required:
-
DMF A10303: Api Support / Sprints / Delete
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142703: Helpdesk / Sprints / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_issue_step_id |
The id of the sprint issue step |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
SprintIssueStep successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.4. Delete a sprint step
DELETE |
/sprints/steps/{step_id} |
Description
Delete a sprint step
DMF required:
-
DMF A10303: Api Support / Sprints / Delete
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142703: Helpdesk / Sprints / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
step_id |
The id of the sprint step |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
SprintStep successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.5. Get a sprint issue step
GET |
/sprints/issue-steps/{sprint_issue_step_id} |
Description
Update a sprint issue step
DMF required:
-
DMF A10306: Api Support / Sprints / Info
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 1427__: Helpdesk / Sprints
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_issue_step_id |
The id of the sprint issue step |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintIssueStep successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.6. Get a sprint step
GET |
/sprints/steps/{step_id} |
Description
Get a sprint step
DMF required:
-
DMF A10306: Api Support / Sprints / Info
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 1427__: Helpdesk / Sprints
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
step_id |
The id of the sprint step |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintStep successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.7. Set the issue to the next step
POST |
/sprints/issue-steps/{sprint_issue_step_id}/next-step |
Description
Set the issue to the next step
DMF required:
-
DMF A10313: Api Support / Sprints / Update Step
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_issue_step_id |
The id of the sprint issue step |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully set to the next step |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.8. Set the issue to the previous step
POST |
/sprints/issue-steps/{sprint_issue_step_id}/previous-step |
Description
Set the issue to the previous step
DMF required:
-
DMF A10313: Api Support / Sprints / Update Step
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 1427__: Helpdesk / Sprints
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_issue_step_id |
The id of the sprint issue step |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Issue successfully set to the previous step |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.13.9. Update a sprint issue step
POST |
/sprints/issue-steps/{sprint_issue_step_id} |
Description
Update a sprint issue step
DMF required:
-
DMF A10302: Api Support / Sprints / Update
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_issue_step_id |
The id of the sprint issue step |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint issue step |
The sprint issue step to be updated SprintIssueStep |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintIssueStep successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"sprint" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"model" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"modelId" : "5000123",
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"title" : "Lorem ipsum",
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"customerId" : "CUST_001"
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"customerSiteId" : "5000123",
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"reasonForTermination" : "Lorem ipsum",
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} ],
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"function" : "Sales Representative",
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"decisionMaker" : true,
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"helpdeskMainContact" : false,
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"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
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"createdById" : "5000123",
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"id" : "5000123",
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"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
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"name" : "Jean",
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"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
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"createdById" : "5000123",
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"id" : "5000123",
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},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
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},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"reference1" : "Text",
"reference2" : "Text",
"contractualResponseDate" : "2020-01-23T04:56:07Z",
"effectiveResponseDate" : "2020-01-23T04:56:07Z",
"externalClosingDate" : "2020-01-23T04:56:07Z",
"internalClosingDate" : "2020-01-23T04:56:07Z",
"contractualResolutionDate" : "2020-01-23T04:56:07Z",
"effectiveResolutionDate" : "2020-01-23T04:56:07Z",
"receiptDate" : "2020-01-23T04:56:07Z",
"openingDate" : "2020-01-23T04:56:07Z",
"disabledMessages" : true,
"onHold" : {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
},
"onHoldId" : "5000123",
"onHoldOccurrences" : [ {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
},
"issueId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"datMajStep" : "2020-01-31T23:59:59Z",
"completionDate" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"estimate" : 2,
"comment" : "Lorem ipsum dolor sit amet",
"order" : 2,
"issueOrder" : 3,
"assignedEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedEmployeeId" : "5000123"
}
2.13.10. Update a sprint step
POST |
/sprints/steps/{step_id} |
Description
Update a sprint step
DMF required:
-
DMF A10302: Api Support / Sprints / Update
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
step_id |
The id of the sprint step |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint step |
The sprint step to be updated SprintStep |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
SprintStep successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}
2.14. Sprints
2.14.1. Archive a sprint
POST |
/sprints/{sprint_id}/archive |
Description
Archive a sprint
DMF required:
-
DMF A10314: Api Support / Sprints / Archive
-
DMF 142710: Helpdesk / Sprints / Archive
-
DMF 240108: Agile Factory / Board / Archive Sprint
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint successfully archived |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.2. Cancel a sprint archive
POST |
/sprints/{sprint_id}/cancel-archive |
Description
Cancel the archiving of a sprint
DMF required:
-
DMF A10314: Api Support / Sprints / Archive
-
DMF 142710: Helpdesk / Sprints / Archive
-
DMF 240108: Agile Factory / Board / Archive Sprint
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint archiving successfully canceled |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.3. Cancel a sprint end
POST |
/sprints/{sprint_id}/cancel-end |
Description
Cancel a sprint end
DMF required:
-
DMF A10311: Api Support / Sprints / End
-
DMF 142705: Helpdesk / Sprints / Start / Complete
-
DMF 142708: Helpdesk / Sprints / Reactivate Completed Sprint
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint successfully end canceled |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.4. Cancel a sprint start
POST |
/sprints/{sprint_id}/cancel-start |
Description
Cancel a sprint start
DMF required:
-
DMF A10310: Api Support / Sprints / Start
-
DMF 142705: Helpdesk / Sprints / Start / Complete
-
DMF 142707: Helpdesk / Sprints / Cancel Sprint Start
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint start successfully canceled |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.5. Create a sprint
PUT |
/sprints |
Description
Create a sprint
DMF required:
-
DMF A10301: Api Support / Sprints / Insert
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint |
The sprint to be created Sprint |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Sprint successfully created |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"model" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"modelId" : "5000123",
"expectedStartDate" : "2020-01-23T04:56:07Z",
"expectedEndDate" : "2020-01-23T04:56:07Z",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"archiveDate" : "2020-01-23T04:56:07Z",
"startedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"startedById" : "5000123",
"endedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"endedById" : "5000123",
"archivedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"archivedById" : "5000123",
"capacity" : 50,
"description" : "Code",
"sprintIssueSteps" : [ null, null ],
"steps" : [ {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}, {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
} ],
"cardGroups" : [ {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
}, {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
} ],
"cards" : [ {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}, {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
} ],
"right" : {
"id" : "5000123",
"code" : "270101"
},
"rightId" : "5000123",
"analysis" : {
"actualCapacity" : 3.616076749251911
},
"status" : "{}"
}
2.14.6. Delete a sprint
DELETE |
/sprints/{sprint_id} |
Description
Delete a sprint
DMF required:
-
DMF A10303: Api Support / Sprints / Delete
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 142703: Helpdesk / Sprints / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.7. End a sprint
POST |
/sprints/{sprint_id}/end |
Description
End a sprint
DMF required:
-
DMF A10311: Api Support / Sprints / End
-
DMF 142705: Helpdesk / Sprints / Start / Complete
-
DMF 142708: Helpdesk / Sprints / Reactivate Completed Sprint
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint successfully ended |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.8. Get a sprint
GET |
/sprints/{sprint_id} |
Description
Get a sprint
DMF required:
-
DMF A10306: Api Support / Sprints / Info
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 1427__: Helpdesk / Sprints
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Sprint successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.9. Create a link between a Sprint and a list of issues. If already exists, nothing happens
POST |
/sprints/issues/link |
Description
Create a link between a Sprint and a list of issues. If already exists, nothing happens
DMF required:
-
DMF A10312: Api Support / Sprints / Link
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issuesWithSprintStep |
Properties of the link IssuesWithSprintStep |
- |
Return Type
array[SprintIssueStep]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful SprintIssueStep creation. List of links created |
List[SprintIssueStep] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"sprintIssueStep" : {
"id" : "5000123",
"sprint" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"model" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"modelId" : "5000123",
"expectedStartDate" : "2020-01-23T04:56:07Z",
"expectedEndDate" : "2020-01-23T04:56:07Z",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"archiveDate" : "2020-01-23T04:56:07Z",
"startedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"startedById" : "5000123",
"endedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"endedById" : "5000123",
"archivedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"archivedById" : "5000123",
"capacity" : 50,
"description" : "Code",
"sprintIssueSteps" : [ null, null ],
"steps" : [ {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}, {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
} ],
"cardGroups" : [ {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
}, {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
} ],
"cards" : [ {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}, {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
} ],
"right" : {
"id" : "5000123",
"code" : "270101"
},
"rightId" : "5000123",
"analysis" : {
"actualCapacity" : 3.616076749251911
},
"status" : "{}"
},
"sprintId" : "5000123",
"issue" : {
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"internalReport" : "Text",
"closureDate" : "2000-06-21T04:56:07.000+00:00",
"expectedResolutionDate" : "2020-01-23T04:56:07Z",
"closureRating" : 5,
"closureComment" : "Text",
"externallyVisible" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"correctiveRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"correctiveRevisionId" : "5000123",
"targetVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
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"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"reference1" : "Text",
"reference2" : "Text",
"contractualResponseDate" : "2020-01-23T04:56:07Z",
"effectiveResponseDate" : "2020-01-23T04:56:07Z",
"externalClosingDate" : "2020-01-23T04:56:07Z",
"internalClosingDate" : "2020-01-23T04:56:07Z",
"contractualResolutionDate" : "2020-01-23T04:56:07Z",
"effectiveResolutionDate" : "2020-01-23T04:56:07Z",
"receiptDate" : "2020-01-23T04:56:07Z",
"openingDate" : "2020-01-23T04:56:07Z",
"disabledMessages" : true,
"onHold" : {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
},
"onHoldId" : "5000123",
"onHoldOccurrences" : [ {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
},
"issueId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"datMajStep" : "2020-01-31T23:59:59Z",
"completionDate" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"estimate" : 2,
"comment" : "Lorem ipsum dolor sit amet",
"order" : 2,
"issueOrder" : 3,
"assignedEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedEmployeeId" : "5000123"
},
"issuesIds" : [ "issuesIds", "issuesIds" ]
}
2.14.10. Get a sprint with read options
POST |
/sprints/{sprint_id}/read |
Description
Get a sprint with read options
DMF required:
-
DMF A10306: Api Support / Sprints / Info
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 1427__: Helpdesk / Sprints
-
DMF 240101: Agile Factory / Board / Board View
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned sprint SprintReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Sprint successfully loaded with read options |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "STARTED_BY", "STARTED_BY" ]
}
2.14.11. Search for search field behavior for Sprints cards
GET |
/sprints/cards/search-fields-information |
Deprecated
|
Tip
|
This API will soon be removed as it is no longer functional. No data will be returned when using it. |
Description
Get the list of search field behavior for Sprints cards
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Return Type
array[SearchControlBehavior]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Search field behavior results |
List[SearchControlBehavior] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.12. Search issue sprints step
POST |
/issues/sprints/search |
Description
Search issue sprints step
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SprintIssueStepCriteria |
- |
Return Type
array[SprintIssueStep]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful SprintIssueStep search |
List[SprintIssueStep] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"estimation" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"sprintId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"assignedEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"datMajStep" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"stepId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"comment" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"completionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "SPRINT", "SPRINT" ]
}
}
2.14.13. Search sprint issues step
POST |
/sprints/issues/search |
Description
Search sprint issues step
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SprintIssueStepCriteria |
- |
Return Type
array[SprintIssueStep]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful SprintIssueStep search |
List[SprintIssueStep] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"estimation" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"sprintId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"issueId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"assignedEmployeeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"datMajStep" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"stepId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"comment" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"completionDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"title" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"readOption" : {
"options" : [ "SPRINT", "SPRINT" ]
}
}
2.14.14. Search steps
POST |
/sprints/steps/search |
Description
Search steps
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SprintStepCriteria |
- |
Return Type
array[SprintStep]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful SprintStep search |
List[SprintStep] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.14.15. Search sprints
POST |
/sprints/search |
Description
Search sprints
DMF required:
-
DMF A10304: Api Support / Sprints / Search
-
DMF 140197: Helpdesk / Setup / Issue Stages - Sprint
-
DMF 141304: Helpdesk / Issues / Search
-
DMF 142601: Helpdesk / Simplified Issue / New
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142603: Helpdesk / Simplified Issue / Search
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
-
DMF 1427__: Helpdesk / Sprints
-
DMF 142704: Helpdesk / Sprints / Search
-
DMF 240101: Agile Factory / Board / Board View
-
DMF 142626: Helpdesk / Simplified Issue / New Issue From Template
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria SprintCriteria |
- |
Return Type
array[Sprint]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful sprints search |
List[Sprint] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"expectedStartDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"onlyValid" : true,
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"archivedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"modelId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"endDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"endedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isArchived" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"isStarted" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"capacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"readOption" : {
"options" : [ "STARTED_BY", "STARTED_BY" ]
},
"expectedEndDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"archiveDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"startedById" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"reachedCapacity" : {
"operator" : "IS",
"value" : 12.6,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isWaiting" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"isEnded" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"startDate" : {
"operator" : "IS",
"value" : "2000-06-21T04:56:07.000+00:00",
"includeNullResults" : false,
"withTime" : false
},
"status" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"authorizedOnly" : true
}
2.14.16. Start a sprint
POST |
/sprints/{sprint_id}/start |
Description
Start a sprint
DMF required:
-
DMF A10310: Api Support / Sprints / Start
-
DMF 142705: Helpdesk / Sprints / Start / Complete
-
DMF 142707: Helpdesk / Sprints / Cancel Sprint Start
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Sprint successfully started |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.14.17. Update a sprint
POST |
/sprints/{sprint_id} |
Description
Update a sprint
DMF required:
-
DMF A10302: Api Support / Sprints / Update
-
DMF 140196: Helpdesk / Setup / Sprint Templates
-
DMF 142701: Helpdesk / Sprints / New
-
DMF 142702: Helpdesk / Sprints / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint_id |
The id of the sprint |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
sprint |
The sprint to be updated Sprint |
X |
Content Type
-
text/plain
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Sprint successfully updated |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"model" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"modelId" : "5000123",
"expectedStartDate" : "2020-01-23T04:56:07Z",
"expectedEndDate" : "2020-01-23T04:56:07Z",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"archiveDate" : "2020-01-23T04:56:07Z",
"startedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"startedById" : "5000123",
"endedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"endedById" : "5000123",
"archivedBy" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"archivedById" : "5000123",
"capacity" : 50,
"description" : "Code",
"sprintIssueSteps" : [ null, null ],
"steps" : [ {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
}, {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
} ],
"cardGroups" : [ {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
}, {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
} ],
"cards" : [ {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}, {
"id" : "5000123",
"assignedTo" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"assignedToId" : "5000123",
"cardGroup" : {
"id" : "5000123",
"number" : "24120524",
"title" : "REBASE",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"order" : 2,
"parentType" : "{}",
"parentId" : "5000123",
"completionDate" : "2020-01-23T04:56:07Z",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"configurableFields" : {
"key" : "configurableFields"
},
"projectId" : "PROJECT1"
},
"cardGroupId" : "5000123",
"comment" : "Lorem ipsum",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"createdTime" : "2020-01-31T23:59:59Z",
"estimate" : 2,
"modificationTime" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"order" : 2,
"sprintId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"stepModificationTime" : "2020-01-31T23:59:59Z",
"title" : "Lorem ipsum",
"sprintModel" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo"
},
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"modelSteps" : [ {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
}, {
"id" : "5000123",
"modelId" : "5000123",
"step" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"companyId" : "AKSAS",
"endDate" : "2020-01-23T04:56:07Z",
"status" : "{}"
},
"stepId" : "5000123",
"order" : 2
} ]
},
"sprintModelId" : "5000123",
"completionDate" : "2020-01-31T23:59:59Z",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
} ],
"right" : {
"id" : "5000123",
"code" : "270101"
},
"rightId" : "5000123",
"analysis" : {
"actualCapacity" : 3.616076749251911
},
"status" : "{}"
}
2.15. Tasks
2.15.1. Assign a task to an employee
POST |
/issues/{issue_id}/tasks/{task_id}/assign |
Description
Assign a task to an employee
DMF required:
-
DMF A10202: Api Support / Tasks / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141402: Helpdesk / Tasks / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
employeeId |
The id of the employee (can be null) [string] |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Task successfully assigned |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
employeeId_example
2.15.2. Complete a task
POST |
/issues/{issue_id}/tasks/{task_id}/complete |
Description
Complete a task
DMF required:
-
DMF A10212: Api Support / Tasks / Done
-
DMF 141407: Helpdesk / Tasks / Complete
-
DMF 141428: Helpdesk / Tasks / Complete Task With Non-terminal Links
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
completion |
The team id and the responding employee id for the next task. You can close the issue with closeIssue = true. Completion |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Task successfully tagged done. Returns the id of the newly created task. |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"nextRespondingEmployeeId" : "5000123",
"nextTeam" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"newTaskId" : "5000123",
"nextTeamId" : "5000123",
"closeIssue" : true,
"nextRespondingEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"nextTaskTypeId" : "5000123"
}
2.15.3. Delete a task
DELETE |
/issues/{issue_id}/tasks/{task_id} |
Description
Delete a task
DMF required:
-
DMF A10203: Api Support / Tasks / Delete
-
DMF 141403: Helpdesk / Tasks / Delete
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Task successfully deleted |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.4. Get a task
GET |
/issues/{issue_id}/tasks/{task_id} |
Description
Get a task
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Task successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.5. Get task form configuration
GET |
/issue/tasks/types/{task_type_id}/form-configs |
Description
Get the task form configuration
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_type_id |
The id of the task type |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_status |
Status of the task |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Form configuration has been successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.6. Get histories of a task
GET |
/issues/{issue_id}/tasks/{task_id}/histories |
Description
Get histories of a task
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Return Type
array[HistoryEntry]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Histories successfully loaded |
List[HistoryEntry] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.7. Get an image of a task
GET |
/issues/{issue_id}/tasks/{task_id}/images/{image_id} |
Description
Get an image of a task
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
|
image_id |
The id of the image |
X |
null |
Content Type
-
application/octet-stream
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The image |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.8. Get a task type
GET |
/issues/tasks/types/{task_type_id} |
Description
Get a taskType
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_type_id |
The id of the task type |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_type_id |
The id of the issue type |
- |
null |
|
product_id |
The id of the product |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
TaskType successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.9. Get all tasks of an issue
GET |
/issues/{issue_id}/tasks |
Description
Get all tasks of an issue
DMF required:
-
DMF A10204: Api Support / Tasks / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141404: Helpdesk / Tasks / Search
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Return Type
array[Task]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Tasks successfully loaded |
List[Task] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.10. Get a team
GET |
/issues/tasks/teams/{team_id} |
Description
Get a team
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
team_id |
The id of the team |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Team successfully loaded |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.11. Patch tasks
PATCH |
/issues/tasks/batch-update |
Description
Patch tasks matching the specified IDs and using the list of parameters below.
DMF required:
-
DMF A10214: Api Support / Tasks / Batch Update Tasks
-
DMF 141330: Helpdesk / Issues / Multiple Modification
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
patch_holder |
List of patches to apply PatchHolder |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Tasks successfully patched |
List[[string]] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"ids" : [ "ids", "ids" ],
"patchElements" : [ {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
}, {
"op" : "ADD",
"path" : "path",
"from" : "from",
"value" : "{}"
} ]
}
2.15.12. Pre-fill task with issues fields
POST |
/issues/tasks/pre-fill-orphan |
Description
Pre-fill task with issues fields
DMF required:
-
DMF A10202: Api Support / Tasks / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141402: Helpdesk / Tasks / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
inputTask |
The input task and its issue being created Task |
X |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Next task successfully prefilled |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"number" : 10,
"action" : "{}",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"issue" : {
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "5000123",
"projectTask" : {
"id" : "5000123",
"code" : "code",
"name" : "Team building"
},
"projectTaskId" : "5000123",
"internalReport" : "Text",
"closureDate" : "2000-06-21T04:56:07.000+00:00",
"expectedResolutionDate" : "2020-01-23T04:56:07Z",
"closureRating" : 5,
"closureComment" : "Text",
"externallyVisible" : true,
"targetRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"targetRevisionId" : "5000123",
"correctiveRevision" : {
"id" : "5000123",
"code" : "Code",
"date" : "2020-01-23T04:56:07Z",
"version" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"versionId" : "5000123",
"major" : 5,
"minor" : 10,
"revision" : 1,
"name" : "Lorem ipsum"
},
"correctiveRevisionId" : "5000123",
"targetVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"targetVersionId" : "5000123",
"correctiveVersion" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"date" : "2020-01-23T04:56:07Z",
"stateId" : "5000123"
},
"correctiveVersionId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
}, {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"employeeId" : "5000123",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"customerSite" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerSiteId" : "5000123",
"currentLocation" : true
} ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
}
},
"productId" : "5000123",
"environment" : {
"id" : "5000123",
"name" : "name",
"freeField1" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField2" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField3" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField4" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"freeField5" : {
"name" : "Lorem ipsum",
"value" : "Lorem ipsum"
},
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
"isHiddenInIssue" : false,
"isHiddenOnExtranet" : false,
"maintenanceComplete" : false,
"obsoleteProduct" : false,
"versionManaged" : false,
"administrativeProduct" : false,
"disabledProduct" : false,
"internalProduct" : false,
"criticalProduct" : false,
"hidePreviousVersions" : false,
"rightManaged" : false,
"entryDate" : "2020-01-31T23:59:59Z",
"exitDate" : "2020-01-31T23:59:59Z",
"endOfUseDate" : "2020-01-31T23:59:59Z",
"locationsLinked" : [ {
"id" : "5000123",
"maintainedItemId" : "5000123",
"status" : {
"id" : "5000123",
"code" : "PRET",
"name" : "PRET MATERIEL"
},
"statusId" : "5000123",
"state" : "{}",
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"scheduledEndDate" : "2020-01-31T23:59:59Z",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"comment" : "comment",
"quantity" : 10,
"employee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
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"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"rankNumber" : 4,
"quantity" : 2,
"unitPrice" : 20,
"discountPercentage" : 13,
"totalAmount" : 200,
"startDate" : "2020-01-31T23:59:59Z",
"endDate" : "2020-01-31T23:59:59Z",
"notEditable" : true,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2020-01-31T23:59:59Z",
"customerBeneficiary" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerBeneficiaryId" : "5000123",
"groupingCode" : "ABC",
"groupingCode2" : "ABC",
"groupingCode3" : "ABC",
"geoArea" : "EUROPE",
"title" : "Assistance",
"subTitle" : "Logiciel ABC",
"subTitle2" : "Logiciel EFG",
"isHiddenHD" : false,
"identification" : "Helpdesk illimité",
"additionalIdentification" : "Lorem ipsum",
"noProrata" : false,
"fixedUP" : true,
"notBilled" : false,
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "500000123"
} ],
"templateContractServiceId" : "5000123",
"isMultiProject" : false,
"rankNumber" : 4,
"productBilled" : {
"id" : "5000123",
"reference" : "ENGLISH",
"grouping" : "LICENCE",
"family" : "FML-LICENCE",
"subFamily" : "RECCURENT",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "10024",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 5,
"subCategoryType" : "{}"
},
"subCategoryId" : "11037",
"companyCode" : "AKSAS",
"entityCode" : "Lyon",
"shortName" : "Maint",
"name" : "Maintenance",
"inventory" : true,
"comment" : "Lorem ipsum",
"billingMode" : "{}",
"quantityPrecision" : 2,
"unitPricePrecision" : 3,
"productionEstimatedDuration" : 30,
"inventoryAndPackaging" : {
"packagingType" : "Warehouse",
"packagingUnit" : 12
},
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"accountSettings" : {
"localCostAccount" : "411000",
"localGroupAccount" : "411000",
"localSubscriptionAccount" : "411000",
"localInternalAccount" : "411000",
"intraComCostAccount" : "411000",
"intraComGroupAccount" : "411000",
"intraComSubscriptionAccount" : "411000",
"intraComInternalAccount" : "411000",
"exportCostAccount" : "411000",
"exportGroupAccount" : "411000",
"toBeEstablishedAccount" : "411000",
"vatCode" : "1",
"reverseVAT" : true,
"disabledDate" : "2000-06-21",
"marketEndDate" : "2000-06-21"
},
"productionInformations" : {
"linkedToAdvancePayments" : true,
"targetDay" : 22,
"billingTargetDay" : 5,
"estimatedDuration" : 240,
"defaultDisplay" : false,
"team" : {
"id" : "5000123",
"code" : "PRD",
"name" : "PROD"
},
"teamId" : "5000123"
},
"automaticTitle" : "IT PRODUCT"
},
"productBilledId" : "500000123",
"isHiddenHD" : false,
"revision" : {
"indexCode" : "ABC",
"factor" : 1,
"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
} ],
"stateCode" : "{}",
"salesManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"salesManagerId" : "5000123",
"adminManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"adminManagerId" : "5000123",
"technicalManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"technicalManagerId" : "5000123",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "5000123",
"subCategory" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"company" : {
"id" : "5000123",
"code" : "AK",
"name" : "Akuiteo",
"legalName" : "legalName",
"siren" : "siren",
"siret" : "siret",
"calendar" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"daysNotWorked" : [ 6, 6 ],
"holidays" : [ {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
}, {
"date" : "2000-06-21T04:56:07.000+00:00",
"type" : "FERIE"
} ]
},
"calendarId" : "calendarId",
"color" : "color",
"currency" : {
"id" : "5000123",
"name" : "Euro",
"code" : "EUR",
"order" : 17,
"euro" : true,
"euroRate" : 0.9678,
"endDate" : "2000-06-21T04:56:07.000+00:00",
"euroRateStartDate" : "2020-01-23T04:56:07Z",
"euroRateEndDate" : "2020-01-23T04:56:07Z"
},
"currencyId" : "currencyId",
"address" : {
"id" : "id",
"line1" : "221B Baker Street",
"line2" : "2nd Floor",
"line3" : "First door at your right",
"cedex" : "CEDEX 14",
"postalCode" : "69002",
"city" : "London",
"country" : "FR (for 'FRANCE')",
"countryName" : "FRANCE",
"department" : "75 (for 'PARIS')",
"geographicalDepartmentName" : "CENTRE VAL DE LOIRE",
"region" : "65 (for 'ILE DE FRANCE')",
"regionName" : "ILE DE FRANCE",
"phone" : "06 00 00 00 01",
"phone2" : "06 00 00 00 02",
"email" : "myemail@mail.com",
"mobilePhone" : "06 00 00 00 02",
"fax" : "04 00 00 00 07",
"webSite" : "mysite.com"
},
"addressId" : "addressId"
},
"companyId" : "5000123",
"type" : "{}",
"category" : {
"id" : "5000123",
"code" : "LANG",
"name" : "Language",
"endDate" : "2000-06-21",
"companyCode" : "AKSAS",
"type" : "{}",
"grouping" : "grouping",
"ranking" : 5
},
"categoryId" : "500143",
"grouping" : "grouping",
"ranking" : 2
},
"subCategoryId" : "5000123",
"isMultiProject" : false,
"nextBillingDate" : "2023-01-01T06:00:00Z",
"lastBillingDate" : "2022-01-01T06:00:00Z",
"effectiveDate" : "2020-01-01T06:00:00Z",
"billingBlockedDate" : "2020-01-01T06:00:00Z",
"periodicity" : {
"id" : "5000123",
"code" : "{}",
"duration" : 3,
"term" : true,
"tacitAgrement" : true,
"startDate" : "2000-06-21T04:56:07.000+00:00",
"lineStartDate" : "2020-01-23T04:56:07Z"
},
"anniversary" : "101",
"notBillable" : true,
"manualBilling" : false,
"inactiveContract" : false,
"isHiddenHD" : false,
"deliveryGenerationUnit" : "{}",
"renewalTypeId" : "5000123",
"renewalDate" : "2023-05-01T06:00:00Z",
"renewalReminderDate" : "2023-01-01T06:00:00Z",
"renewalReminder" : false,
"terminationNoticeLimit" : 3,
"reasonForTermination" : "Lorem ipsum",
"terminationReceptionDate" : "2022-08-29T06:00:00Z",
"terminationEffectiveDate" : "2022-08-29T06:00:00Z",
"externalReference" : "Lorem ipsum",
"internalReference" : "Lorem ipsum",
"billingSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"billingSiteId" : "5000123",
"maintenanceSite" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe",
"label" : "Lorem ipsum",
"title" : "Mr",
"service" : "Service A",
"position" : "Position",
"phone" : "1234567890",
"phoneExtension" : "0033",
"fax" : "101010101",
"mobilePhone" : "1234567890",
"workPhone" : "101010101",
"email" : "123@example.com",
"emailAddressNotKnown" : true,
"emailBlackListed" : false,
"function" : "Sales Representative",
"customerId" : "454165",
"contactId" : "416541",
"siteId" : "641641",
"mainSite" : true,
"decisionMaker" : true,
"financialContact" : true,
"mainContact" : true,
"salesContact" : false,
"helpdeskContact" : false,
"helpdeskMainContact" : false,
"helpdeskVIPContact" : false,
"helpdeskBlacklisted" : false,
"trainingContact" : false,
"intern" : false,
"notes" : "Lorem ipsum dolor sit amet",
"exitDate" : "2020-01-31T23:59:59Z",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
}
},
"maintenanceSiteId" : "5000123",
"chorusInformations" : {
"contractNumber" : "5000123",
"marketNumber" : "5000123",
"serviceCode" : "ABC",
"serviceName" : "Service Name",
"commitmentNumber" : "123456",
"effectiveDate" : "2020-01-31T23:59:59Z",
"cashJournal" : "Lorem ipsum"
}
},
"contractId" : "5000123",
"contractService" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text",
"contractId" : "500000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PROJECT_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "500000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"order" : 1
},
"subPhaseId" : "500000123",
"regression" : true,
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123",
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"reminderAlert" : "reminderAlert",
"reminderDetail" : "reminderDetail",
"lines" : [ {
"id" : "5000123",
"contractServiceId" : "5000123",
"product" : {
"id" : "5000123",
"name" : "Lorem ipsum",
"identification" : "ABC",
"serialNumber" : "1234567",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"functionalAreaManaged" : false,
"environmentManaged" : false,
"revisionId" : "5000123",
"templateProduct" : {
"id" : "5000123",
"name" : "AKUITEO",
"identification" : "AKUITEO"
},
"templateProductId" : "5000123",
"templateProductCode" : "ABC",
"reminder" : {
"title" : "Lorem ipsum",
"text" : "Lorem ipsum"
},
"severity" : {
"id" : "5000123",
"name" : "Text",
"code" : "Code"
},
"severityId" : "5000123",
"maintainedProduct" : true,
"classification" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"classificationId" : "5000123",
"productType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"productTypeSetup" : "{}",
"byDefault" : true,
"serialNumber" : "{}",
"parentOfBOM" : "{}",
"childOfBOM" : "{}",
"integratedTransactionManagement" : true
},
"productTypeId" : "5000123",
"isHiddenHD" : false,
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"additionalIncrease" : 2,
"minimumIncrease" : 5,
"maximumIncrease" : 10,
"period" : "{}",
"revaluation" : true,
"nextDate" : "2020-01-31T23:59:59Z",
"referenceMonth" : 11,
"prorataMethod" : "{}"
}
},
"contractServiceId" : "5000123",
"functionalArea" : {
"id" : "5000123",
"code" : "SALES",
"name" : "SALES"
},
"functionalAreaId" : "5000123",
"feature" : {
"id" : "5000123",
"code" : "CODE",
"name" : "Text"
},
"featureId" : "5000123",
"module" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"moduleId" : "5000123",
"reference1" : "Text",
"reference2" : "Text",
"contractualResponseDate" : "2020-01-23T04:56:07Z",
"effectiveResponseDate" : "2020-01-23T04:56:07Z",
"externalClosingDate" : "2020-01-23T04:56:07Z",
"internalClosingDate" : "2020-01-23T04:56:07Z",
"contractualResolutionDate" : "2020-01-23T04:56:07Z",
"effectiveResolutionDate" : "2020-01-23T04:56:07Z",
"receiptDate" : "2020-01-23T04:56:07Z",
"openingDate" : "2020-01-23T04:56:07Z",
"disabledMessages" : true,
"onHold" : {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
},
"onHoldId" : "5000123",
"onHoldOccurrences" : [ {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
}, {
"id" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"date" : "2020-01-31T23:59:59Z",
"reason" : "Lorem ipsum dolor sit amet",
"endDate" : "2020-01-31T23:59:59Z",
"takenOffHoldDate" : "2020-01-31T23:59:59Z",
"onHoldReason" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"description" : "Loremp ipsum",
"default" : false,
"order" : 2
},
"onHoldReasonId" : "5000123",
"rdv" : false,
"issueStatus" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"type" : "{}",
"default" : true
},
"issueStatusId" : "5000123",
"issueState" : {
"id" : "5000123",
"code" : "Text",
"name" : "Text",
"default" : true,
"order" : 2
},
"issueStateId" : "5000123",
"estimatedResponseDate" : "2020-01-31T23:59:59Z",
"putOnHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"putOnHoldById" : "5000123",
"takenOffHoldBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenOffHoldById" : "5000123",
"issueId" : "5000123"
} ],
"criticality" : {
"id" : "5000123",
"code" : "MAJOR",
"name" : "Major"
},
"criticalityId" : "5000123",
"priority" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text"
},
"priorityId" : "5000123",
"tasks" : [ null, null ],
"customData" : {
"key" : {
"type" : "{}",
"value" : "Autoref 010520",
"name" : "Reference 4",
"realOrder" : 0,
"label" : "REFERENCE_4"
}
},
"regression" : true,
"regressionStatus" : 2,
"estimatedResponseDate" : "2020-01-23T04:56:07Z",
"companyCode" : "AKSAS",
"externalRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalRequesterId" : "5000123",
"externalBehalfRequester" : {
"id" : "5000123",
"contact" : {
"id" : "5000123",
"code" : "CT2024",
"name" : "Jean",
"firstName" : "Phillipe"
},
"contactId" : "5000123",
"title" : "M.",
"phone" : "405040504",
"mobilePhone" : "405040504",
"email" : "jean@email.com"
},
"externalBehalfRequesterId" : "5000123",
"tags" : [ {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
}, {
"id" : "5000123",
"companyId" : "5000123",
"type" : "{}",
"code" : "ERR",
"name" : "ISSUE",
"comment" : "Lorem ipsum",
"color" : "#56b7c",
"icon" : "fa fa-plus",
"endDate" : "2000-06-21T04:56:07.000+00:00",
"objectId" : "5000123",
"action" : "{}"
} ],
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"alert" : true,
"alertReason" : "Text",
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
},
"issueId" : "5000123",
"expectedDate" : "2020-01-23T04:56:07Z",
"respondingEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"respondingEmployeeId" : "5000123",
"nextRespondingEmployee" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"nextRespondingEmployeeId" : "5000123",
"nextTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"nextTaskTypeId" : "5000123",
"nextTeam" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"nextTeamId" : "5000123",
"completedTime" : 510,
"remainingTime" : 2.5,
"expectedTime" : 12,
"unitDuration" : "{}",
"externallyVisible" : true,
"comment" : "Loremp ipsum",
"customerComment" : "Loremp ipsum",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"takenInHandDate" : "2020-01-23T04:56:07Z",
"takenInHandUser" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenInHandUserId" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.15.13. Pre-fill task
POST |
/issues/{issue_id}/tasks/pre-fill |
Description
Pre-fill task
DMF required:
-
DMF A10202: Api Support / Tasks / Update
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141402: Helpdesk / Tasks / Modify
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task |
The task to be prefilled Task |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_id |
The id of the task |
- |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Task successfully prefilled |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"id" : "5000123",
"number" : 10,
"action" : "{}",
"taskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"taskTypeId" : "5000123",
"team" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"teamId" : "5000123",
"issue" : {
"id" : "5000123",
"number" : "24121212",
"title" : "Text",
"description" : "Loremp ipsum",
"externalReport" : "Text",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo",
"accountManager" : {
"id" : "5000123",
"code" : "CASH",
"name" : "DUPONT",
"firstName" : "Jean",
"action" : "{}"
},
"accountManagerId" : "accountManagerId",
"indicators" : {
"customerId" : "5000123",
"indicator1" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator2" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
},
"indicator3" : {
"id" : "5000123",
"customerId" : "5000123",
"code" : "code",
"name" : "name",
"colorHexCode" : "colorHexCode",
"byDefault" : false,
"order" : 9
}
}
},
"customerId" : "5000123",
"customerLocation" : {
"id" : "5000123",
"code" : "code",
"name" : "Paris",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "CUST_001"
},
"customerLocationId" : "5000123",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
"subPhase" : {
"id" : "5000123",
"code" : "SB_1",
"name" : "Sub Phase 1",
"phase" : {
"id" : "5000123",
"code" : "PHS_1",
"name" : "Phase 1",
"project" : {
"id" : "5000123",
"name" : "My project",
"companyCode" : "AKSAS",
"customer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"customerId" : "5000123",
"endCustomer" : {
"id" : "5000123",
"code" : "CA122",
"name" : "Akuiteo"
},
"endCustomerId" : "5000123",
"internal" : false,
"leave" : false,
"leaveType" : "{}",
"customerType" : "{}"
},
"projectId" : "PRJ_1",
"order" : 1
},
"phaseId" : "5000123",
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"emailBlackListed" : false,
"function" : "Sales Representative",
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"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"nextTaskTypeId" : "5000123",
"nextTeam" : {
"id" : "5000123",
"code" : "TEAM1",
"name" : "Text",
"action" : "{}",
"companyCode" : "AKSAS",
"email" : "jean@email.com",
"issueType" : {
"id" : "5000123",
"code" : "Code",
"name" : "Text",
"default" : true,
"firstTaskType" : {
"id" : "5000123",
"code" : "AKSAS",
"name" : "Text",
"followedByAnotherTask" : true,
"nextTaskTypeId" : "5000123",
"defaultTeamId" : "5000123",
"defaultRespondingEmployeeId" : "5000123",
"requiredTeam" : true,
"actionCodeId" : "5000123",
"companyCode" : "AKSAS",
"actionType" : "NA",
"defaultIssueStateId" : "5000123",
"defaultIssueStatusId" : "5000123",
"order" : 2,
"markIssueAsResponded" : true,
"markIssueAsResolved" : true
},
"firstTaskTypeId" : "5000123"
},
"issueTypeId" : "5000123"
},
"nextTeamId" : "5000123",
"completedTime" : 510,
"remainingTime" : 2.5,
"expectedTime" : 12,
"unitDuration" : "{}",
"externallyVisible" : true,
"comment" : "Loremp ipsum",
"customerComment" : "Loremp ipsum",
"startDate" : "2020-01-23T04:56:07Z",
"endDate" : "2020-01-23T04:56:07Z",
"takenInHandDate" : "2020-01-23T04:56:07Z",
"takenInHandUser" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"takenInHandUserId" : "5000123",
"changeTracking" : {
"createdTime" : "2000-06-21T04:56:07.000+00:00",
"createdBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"createdById" : "5000123",
"modificationTime" : "2000-06-21T04:56:07.000+00:00",
"modificationBy" : {
"id" : "5000123",
"code" : "TRI",
"name" : "Doe",
"firstName" : "John"
},
"modificationById" : "5000123"
},
"formConfig" : {
"type" : "{}",
"fields" : [ {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}, {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
} ],
"controls" : {
"key" : {
"id" : "50000123",
"property" : "Kilometers",
"required" : true,
"visible" : true,
"enabled" : true,
"defaultValue" : "50 (for the field 'Kilometers' case)",
"valueSelectors" : [ "valueSelectors", "valueSelectors" ],
"additionalValueSelectors" : [ "additionalValueSelectors", "additionalValueSelectors" ],
"freeValue" : true,
"allowMultipleValues" : true,
"information" : "Lorem ipsum"
}
},
"insertable" : true,
"editable" : false,
"deletable" : false,
"formSearchHidden" : false
}
}
2.15.14. Get a task with read options
POST |
/issues/{issue_id}/tasks/{task_id}/read |
Description
Get a task with read options
DMF required:
-
DMF A10206: Api Support / Tasks / Info
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141405: Helpdesk / Tasks / Show History
-
DMF 142602: Helpdesk / Simplified Issue / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
read_option |
The read options for returned task TaskReadOption |
- |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
The message has been successfully deleted |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"options" : [ "CREATED_BY", "CREATED_BY" ]
}
2.15.15. Search task type
POST |
/issues/tasks/types/search |
Description
Search task type
DMF required:
-
DMF A10204: Api Support / Tasks / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141404: Helpdesk / Tasks / Search
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria TaskTypeCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_type_id |
The id of the issue type |
- |
null |
|
product_id |
The id of the product |
- |
null |
|
product_type_id |
The id of the product type |
- |
null |
Return Type
array[TaskType]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful task type search |
List[TaskType] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"markIssueAsResponded" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"nextTaskTypeId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"actionType" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"default" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"followedByAnotherTask" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"requiredTeam" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"markIssueAsResolved" : {
"operator" : "IS",
"value" : false,
"includeNullResults" : false
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
},
"defaultTeamId" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
}
}
2.15.16. Search teams
POST |
/issues/tasks/teams/search |
Description
Search teams
DMF required:
-
DMF A10204: Api Support / Tasks / Search
-
DMF 141302: Helpdesk / Issues / Modify
-
DMF 141404: Helpdesk / Tasks / Search
-
DMF 142602: Helpdesk / Simplified Issue / Modify
-
DMF 142615: Helpdesk / Simplified Issue / Batch Update
Parameters
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
criteria |
Search criteria TeamCriteria |
- |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
task_type_id |
The id of the task type |
- |
null |
Return Type
array[Team]
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Successful team search |
List[Team] |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"companyCode" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"code" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"name" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"id" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"tag" : {
"operator" : "IS",
"value" : "Abcd",
"includeNullResults" : false,
"wildcards" : "*"
},
"validity" : {
"type" : "{}",
"date" : "2000-06-21T04:56:07.000+00:00"
}
}
2.15.17. Take or free a task
GET |
/issues/{issue_id}/tasks/{task_id}/take-or-free |
Description
Take or free a task
DMF required:
-
DMF A10210: Api Support / Tasks / Take Or Free
-
DMF 141402: Helpdesk / Tasks / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Query Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
take |
If true take it else free it |
X |
null |
|
assign |
If true assign it to me |
- |
null |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Task successfully taken or released |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.18. Take or free a task creating first task
POST |
/issues/{issue_id}/tasks/{task_id}/take-or-free |
Description
Take or free a task creating first task
DMF required:
-
DMF A10210: Api Support / Tasks / Take Or Free
-
DMF 141402: Helpdesk / Tasks / Modify
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Body Parameter
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
date_param |
The available options for this operation TakeOrFreeTaskParamHolder |
- |
Responses
| Code | Message | Datatype |
|---|---|---|
204 |
Task successfully taken or released |
<<>> |
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
Samples
Body parameter
Click to expand
{
"createFirstTask" : true,
"take" : false,
"resetRespondingEmployee" : true,
"assign" : true
}
2.15.19. Tag a task as done
POST |
/issues/{issue_id}/tasks/{task_id}/done |
Description
Tag a task as done. Shortcut to /complete API without the team id and the responding employee id for the next task.
DMF required:
-
DMF A10212: Api Support / Tasks / Done
-
DMF 141407: Helpdesk / Tasks / Complete
-
DMF 141428: Helpdesk / Tasks / Complete Task With Non-terminal Links
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Task successfully tagged done. Returns the id of the newly created task. |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
2.15.20. Tag a task as done and close the issue
POST |
/issues/{issue_id}/tasks/{task_id}/done-and-close |
Description
Tag a task as done and close the issue. Shortcut to /complete API without the team id and the responding employee id for the next task.
DMF required:
-
DMF A10211: Api Support / Tasks / Close
-
DMF 141309: Helpdesk / Issues / Close
-
DMF 141407: Helpdesk / Tasks / Complete
-
DMF 142623: Helpdesk / Simplified Issue / Modify Statuses
And
-
DMF A10212: Api Support / Tasks / Done
-
DMF 141407: Helpdesk / Tasks / Complete
-
DMF 141428: Helpdesk / Tasks / Complete Task With Non-terminal Links
Parameters
Path Parameters
| Name | Description | Required | Default | Pattern |
|---|---|---|---|---|
issue_id |
The id of the issue |
X |
null |
|
task_id |
The id of the task |
X |
null |
Content Type
-
application/json
Responses
| Code | Message | Datatype |
|---|---|---|
200 |
Task successfully tagged done and close |
|
400 |
Bad Request - Standard failure code. This code is used when no other specific code applies. |
|
401 |
Unauthorized - indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. |
|
402 |
Request Failed - The parameters were valid but the request failed. |
|
403 |
Forbidden - The user does not have permissions to perform the request. |
|
404 |
Not Found - The requested resource does not exist. |
|
405 |
Method Not Allowed - The HTTP method requested on the resource is not supported, for example if you make a POST request on a resource where POST does not make sense or is not implemented. |
|
406 |
Not Acceptable - The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. |
|
500 |
Internal Error - Server errors. The call was successful but something went wrong on Akuiteo’s end. |
3. Models
3.2. AccountingJournal
Accounting journal
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The accounting journal code |
|||
endDate |
End date of. Cannot be set directly please use the //TBD path. |
date |
||
excludedByDefault |
Excluded by default from accounting reports (trial balance, General ledger, accounting entries seach) |
|||
id |
Id in database |
|||
miscellaneousTransactionsProhibited |
Miscellaneous transactions Prohibited |
|||
name |
The accounting journal name |
|||
startDate |
Accounting journal start date |
date |
3.3. AccountingJournalBase
Accounting journal
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The accounting journal code |
|||
id |
Id in database |
|||
name |
The accounting journal name |
3.4. Action
Verb of the request to specify which type of action you will send.
Type : enum (ADD, UPDATE, REMOVE)
3.5. ActionCode2
Details about the second action code
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the second action code |
|||
id |
Id in database |
|||
name |
Name of the action code |
3.6. ActionCodeBase
Details about the action code
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Name of the action code |
3.7. ActionManagementObjectLine
ActionManagementObjectLine
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE) |
|||
amountTotal |
Total amount expressed in company currency |
double |
||
amountTotalCurrency |
Total amount in the currency |
double |
||
id |
Id in database |
|||
managementObjectId |
Id of the management object |
|||
name |
Name of the line |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
quantity |
Quantity of the product |
double |
||
rankNumber |
Rank number of the line |
double |
||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
unitPrice |
Unit price of the product expressed in company currency |
double |
||
unitPriceCurrency |
Unit price of the product expressed in company currency. The value in this field is not stored. Upon retrieval, it is calculated based on the rate in effect on the date of the management sales object. |
double |
3.8. ActiveModule
List of active modules
Note: MISSION represents the Variable Item
Type : enum (EXPENSE_REPORTS, TIMES_RECORDING, SCHEDULE, QUOTATION, QUOTATION_SIGNED_ORDERED_UNSIGNED, SALES_ORDER, INVOICE, SALES_BILLING_TABLE, DELIVERY, PURCHASE_ORDER, QUOTE, RECEPTION, PURCHASE_INVOICE, PURCHASE_BILLING_TABLE, HELP_DESK, PRODUCTION, MISSION, QUOTE_SIGNED_ORDERED_UNSIGNED, SALES_CREDIT_NOTE, PURCHASE_CREDIT_NOTE, INVENTORY_MOVEMENTS, FLOWS, ACCOUNTING, CASH_FLOW, OPERATING_ACCOUNT, PAYMENT_MONTH)
3.9. ActivityBase
Division
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the activity |
|||
id |
Id in database |
|||
name |
Name of the activity |
3.10. AdditionalFreeFields
Free fields of a Management Object Line
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
field1 |
Free field 1 |
|||
field2 |
Free field 2 |
|||
field3 |
Free field 3 |
|||
field4 |
Free field 4 |
|||
field5 |
Free field 5 |
3.11. AdditionalFreeFieldsCriteria
Search criteria for additional free fields
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalFreeField1 |
||||
additionalFreeField2 |
||||
additionalFreeField3 |
||||
additionalFreeField4 |
||||
additionalFreeField5 |
3.12. Address
Details about the address
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
cedex |
Special number assigned to a company by the French postal code |
|||
city |
City of the address |
|||
country |
Country code of the address in the database |
|||
countryName |
Country name of the address |
|||
department |
Geographical department code of the address in the database |
|||
Email of the address |
||||
fax |
Fax of the address |
|||
geographicalDepartmentName |
Name of the geographical department for the address |
|||
id (Deprecated) |
Id in database |
|||
line1 |
First line of the address |
|||
line2 |
Second line of the address |
|||
line3 |
Third line of the address |
|||
mobilePhone |
Mobile Phone of the address |
|||
phone |
Phone of the address |
|||
phone2 |
Second phone of the address |
|||
postalCode |
Postal code of the city |
|||
region |
Region code of the address in the database |
|||
regionName |
Region name of the address |
|||
webSite |
Web Site of the address |
3.13. Alert
Alert message
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
level |
Level of the alert |
Enum: ERROR, WARNING, INFO, ERROR, WARNING, INFO |
||
message |
Message of the alert |
3.16. AnalysisResult
Analysis result consisting of a value, a date and a set of analysis groups
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
Aggregate date of the analysis (see dateLike) |
date-time |
||
group |
Map of [object] |
All analysis groups |
||
value |
Aggregate value of the analysis |
double |
3.17. ApplicationControlBase
Application control
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the application control base. |
|||
id |
Id in database |
|||
info1 |
The first information about the application control base. |
|||
info2 |
The second information about the application control base. |
|||
info3 |
The third information about the application control base. |
|||
info4 |
The fourth information about the application control base. |
|||
info5 |
The fifth information about the application control base. |
3.18. ApprovalManagementObject
Information on the approval of a management object (pièce de gestion)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
afterTaxAmount |
After-Tax amount expressed in company currency |
double |
||
approvalDate |
Date of approval |
date-time |
||
approvalState |
State of approval |
|||
changeTracking |
||||
companyCode |
The company code |
|||
companyId |
ID of the company |
|||
currency |
Currency used in the management object |
|||
currencyCode |
Code of the currency used in the management object |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
date |
Date on the management object |
date-time |
||
description |
Description |
|||
entityCode (Deprecated) |
The entity code |
|||
id |
Id in database |
|||
name |
Name of the management object |
|||
number |
The number of the management object |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
preTaxAmount |
Pre-Tax Amount expressed in company currency |
double |
||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
thirdPartyId |
The Id of the third-party |
|||
type |
Example : QUOTATION |
3.19. ApprovalState
State of the Approval
Type : enum (NONE, TO_REQUEST, TO_APPROVE, REFUSED, APPROVED)
3.20. ArchiveArgument
Arguments to archive
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
comment |
Comment to describe the archiving reason |
|||
reasonId |
The ID of the archiving reason |
3.21. ArchiveReasonBase
Details about the reasons to archive
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the reason to archive |
|||
id |
Id in database |
|||
name |
Name of the reason to archive |
3.22. Assignment
Assignment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
phase |
Details about the phase |
|||
phaseId |
ID of the phase |
|||
project |
Details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the task |
|||
projectTaskId |
ID of the project |
|||
subPhase |
Details about the sub-phase |
|||
subPhaseId |
ID of the sub-phase |
3.23. AssignmentCriteria
Criteria used to get more details about an assignment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activityId |
Ident of the activity |
|||
allCompanies |
Set as True if you don't want to filter on companies |
|||
companyId |
Ident of the company |
|||
countAssignmentType |
Define the node type when counting an assignment tree. Used like a query parameter limit. |
|||
customerId |
Ident of the customer |
|||
departmentId |
Ident of the department |
|||
divisionGroupId |
Ident of the division group |
|||
divisionId |
Ident of the division |
|||
employeeId |
ID of the employee |
|||
employeeIdScheduled |
List of [string] |
Ids of employees for which the project has schedules |
||
employeePartitioning |
Set as True if you want to apply the partitioning by employee |
|||
entityId |
Ident of the entity |
|||
ignoreProjectAllCustomer |
Set as True if you want to ignore all customer projects |
|||
lowerAssignmentType |
Define the leaf node type when searching an assignment tree. If not set, default leaf node type is SUBPHASE or PROJECT_TASK according to the selected ActiveModule. |
|||
mainCustomer |
Set as True if you want to filter only main customers |
|||
phaseCode |
Code of the phase |
|||
phaseId |
Ident of the phase |
|||
projectCategorieId |
Ident of the project category |
|||
projectClosed |
Set as True if you want to include closed projects |
|||
projectEmployeeLinkedId |
Ids of employees linked to the project (Include projects with no employee linked) |
|||
projectFilterType |
Filter on project (may override some other clauses like divisionId or entityId) |
|||
projectFinancialManagerId |
Ident of the project financial manager |
|||
projectGroupCode |
Code of the project group |
|||
projectId |
Ident of the project (equivalent to the code of the project) |
|||
projectInternal |
Set as True if you want to include internal projects |
|||
projectManagerId |
Ident of the project manager |
|||
projectOnLeave |
Set as True if you want to include leave projects |
|||
projectProductionManagerId |
Ident of the project production manager |
|||
projectSalesManagerId |
Ident of the project sales manager |
|||
projectStateCode |
Code of the projectState |
|||
projectSubCategorieId |
Ident of the sub-category |
|||
projectSubcategorieLevel2Id |
Ident of the sub-category level 2 |
|||
projectTaskEmployeeLinkedId |
Ids of employees linked to the project task (Include project tasks with no employee linked) |
|||
projectTaskId |
Ident of the task |
|||
referentialDate |
Start referential date. If the field is not filled in, it take today's date by default |
date-time |
||
referentialDateEnd |
End referential date. This date must be after the referentialDate. |
date-time |
||
scheduled |
Assignment with schedules over the period (see referentialDate) |
|||
subPhaseCode |
Code of the sub-phase |
|||
subPhaseId |
Ident of the sub-phase |
|||
tag |
You can fill in the code or name of the assignment in this field |
|||
tagIdScheduled |
List of [string] |
Ids of tag for which the project has scheduled tags |
||
upperAssignmentType |
Define the root node type when searching an assignment tree. If this field is not filled in, default root node type is CUSTOMER. |
|||
yearId |
Ident of the year |
3.24. AssignmentIndicator
The project indicator.
By default, this field contains the value 'SINGLE_PROJECT_MONO_PHASE'.
If this field is on 'SINGLE_PROJECT_MONO_PHASE', it is mandatory to enter the projet_id, phase_id and subphase_id in the quotation.
If this field is on 'SINGLE_PROJECT_MULTI_PHASES', it is mandatory to enter the project_id in the quotation and it is not possible to enter the phase_id and subphase_id in the quotation but only in the quotation line.
If this field is on 'MULTI_PROJECTS', it is not possible to enter the projet_id, phase_id and subphase_id in the quotation but it is mandatory to write them in the quotation line.
Type : enum (SINGLE_PROJECT_MONO_PHASE, SINGLE_PROJECT_MULTI_PHASES, MULTI_PROJECTS)
3.25. AssignmentNode
Assignment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalProperties |
Map of [string] |
Additonal functional properties available on this node |
||
assignments |
List of AssignmentNode |
Assignment node's child |
||
code |
Code of the assignment |
|||
description |
Short description of the assignment |
|||
id |
Id in database |
|||
longDescription |
Long description of the assignment |
|||
parentId |
ID of the parent |
|||
parentType |
Details about the parent |
|||
selectable |
Return True if the assignment node can be selected |
|||
type |
Details about the assignment type |
3.26. AssignmentReferential
Assignment referential
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activity |
Details about the activity |
|||
category |
Details about the category |
|||
company |
Details about the company |
|||
customer |
Details about the customer |
|||
department |
Details about the departement |
|||
division |
Details about the divison |
|||
divisionGroup |
Details about the division grouping |
|||
entity |
Details about the entity |
|||
id |
Id in database |
|||
phase |
Details about the phase |
|||
project |
Details about the project |
|||
projectGroup |
Details about the project group |
|||
projectManager |
Details about the project manager |
|||
projectProductionManager |
Details about the production manager |
|||
projectState |
Details about the project state code |
|||
projectTask |
Details about the task |
|||
subCategory |
Details about the sub-category |
|||
subCategoryLevel2 |
Details about the second sub-category |
|||
subPhase |
Details about the sub-phase |
|||
year |
Details about the year |
3.27. AssignmentSubType
Subtype of Assignment
Type : enum (PROJECT_GROUP, DEPARTMENT, ACTIVITY, CATEGORY, SUB_CATEGORY, SUB_CATEGORY_2, PROJECT_STATE, YEAR)
3.28. AssignmentType
Type of Assignment
Type : enum (COMPANY, DIVISION_GROUP, DIVISION, ENTITY, CUSTOMER, PROJECT, PHASE, SUBPHASE, PROJECT_TASK)
3.29. AttachFileLocation
If ATTACH, the file will be added as an attachement. If BODY the report will be integrated into the email's body.
Type : enum (BODY, ATTACH)
3.30. Avatar
Entity avatar
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
content |
The base64-encoded binary content or URL of the entity's avatar image. |
3.31. AxeCriteria
Standard criteria for filtering data from the analysis
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
axeType |
X |
Unused (technical field) |
||
customerAccountManagerId |
Ident of customer's account manager |
|||
customerAccountManagerSupervisorId |
Ident of customer's account manager supervisor |
|||
customerCountryId |
Ident of customer's country |
|||
customerFamilyId |
Ident of the customer's project category |
|||
customerGrouping1 |
Customer's grouping |
|||
customerGrouping2 |
Customer's grouping 2 |
|||
customerId |
Ident of customer |
|||
customerRegionId |
Ident of customer's address region |
|||
customerSalesmanId |
Ident of customer's salesman |
|||
customerSalesmanSupervisorId |
Ident of customer's salesman supervisor |
|||
customerSectorId |
Ident of customer's sector |
|||
customerState |
Customer's state |
|||
customerSubFamilyId |
Ident of the customer's project subcategory |
|||
groupCustomer |
Group of companies of the customer |
|||
phaseId |
Ident of the phase |
|||
projectActivityId |
||||
projectCampaignId |
Ident of the project's compaign |
|||
projectCompanyCode |
Code of the project's company |
|||
projectDepartmentId |
Ident of the project's department |
|||
projectDivisionGroupId |
Ident of the project's division group |
|||
projectDivisionId |
Ident of the project's division |
|||
projectEstablishmentId |
||||
projectFamilyId |
Ident of the project's category |
|||
projectFinancialManagerId |
Ident of the project's financial manager |
|||
projectId |
Ident of the project (equivalent to the code of the project) |
|||
projectManagerId |
Ident of the project manager of the project |
|||
projectMarketId |
Ident of project group of the project |
|||
projectProductionManagerId |
Ident of the project's product manager |
|||
projectSalesManagerId |
Ident of the project's sales manager |
|||
projectState |
State of project |
|||
projectSubFamily2Id |
Ident of the project's sub-category level 2 |
|||
projectSubFamilyId |
Ident of the project's sub-category |
|||
projectVintageId |
Ident of the year (vintage) of the project |
|||
prospect |
True is customer is a prospect |
|||
subPhaseId |
Ident of the sub-phase |
3.32. AxeGroupsType
Standard analysis axis
Type : enum (PROJECT_ID, PROJECT_NAME, PROJECT_COMPANY_CODE, PROJECT_DIVISION_GROUP_ID, PROJECT_DIVISION_GROUP_NAME, PROJECT_DIVISION_ID, PROJECT_DIVISION_NAME, PROJECT_ESTABLISHMENT_ID, PROJECT_ESTABLISHMENT_NAME, PROJECT_ACTIVITY_ID, PROJECT_ACTIVITY_NAME, PROJECT_DEPARTMENT_ID, PROJECT_DEPARTMENT_NAME, PROJECT_FAMILY_ID, PROJECT_FAMILY_CODE, PROJECT_SUB_FAMILY_ID, PROJECT_SUB_FAMILY_CODE, PROJECT_SUB_FAMILY2_ID, PROJECT_SUB_FAMILY2_CODE, PROJECT_VINTAGE_ID, PROJECT_VINTAGE_CODE, PROJECT_MANAGER_ID, PROJECT_MANAGER_CODE, PROJECT_SALES_MANAGER_ID, PROJECT_SALES_MANAGER_CODE, PROJECT_FINANCIAL_MANAGER_ID, PROJECT_FINANCIAL_MANAGER_CODE, PROJECT_PRODUCTION_MANAGER_ID, PROJECT_PRODUCTION_MANAGER_CODE, PROJECT_CAMPAIGN_ID, PROJECT_CAMPAIGN_CODE, PROJECT_STATE, PROJECT_MARKET_ID, PROJECT_MARKET_CODE, PROJECT_MARKET_NAME, PHASE_ID, PHASE_CODE, PHASE_NAME, SUB_PHASE_ID, SUB_PHASE_CODE, SUB_PHASE_NAME, CUSTOMER_ID, CUSTOMER_CODE, CUSTOMER_NAME, CUSTOMER_FAMILY_ID, CUSTOMER_FAMILY_CODE, CUSTOMER_SUB_FAMILY_ID, CUSTOMER_SUB_FAMILY_CODE, CUSTOMER_GROUPING_1, CUSTOMER_GROUPING_2, CUSTOMER_SECTOR_ID, CUSTOMER_SECTOR_CODE, CUSTOMER_STATE, CUSTOMER_COUNTRY_ID, CUSTOMER_COUNTRY_NAME, CUSTOMER_COUNTRY_CODE, CUSTOMER_REGION_ID, CUSTOMER_REGION_CODE, CUSTOMER_ACCOUNT_MANAGER_ID, CUSTOMER_ACCOUNT_MANAGER_CODE, CUSTOMER_SALES_MAN_ID, CUSTOMER_SALES_MAN_CODE, CUSTOMER_ACCOUNT_MANAGER_SUPERVISOR_ID, CUSTOMER_ACCOUNT_MANAGER_SUPERVISOR_CODE, CUSTOMER_SALES_MAN_SUPERVISOR_ID, CUSTOMER_SALES_MAN_SUPERVISOR_CODE, CUSTOMER_PROSPECT, CUSTOMER_OPENING_DATE, CUSTOMER_PROFESSION, CUSTOMER_PROFESSIONAL_CATEGORY)
3.33. BIC
Details about the BIC of a people
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
bank |
Code of the bank - 4 digits max |
|||
branch |
Code of the optional branch - 3 digits max |
|||
country |
Country code of the address in the database |
|||
location |
Code of the location - 2 digits max |
3.34. BankDetails
Details about the bank of a people
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountNumber |
Account number - 11 digits max |
|||
counter |
Code of the counter - 5 digits max |
|||
domiciliation |
Bank domiciliation |
|||
entity |
Code of the bank - 5 digits max |
|||
key |
Key of the RIB - 2 digits max |
3.35. BankType
Type of the bank (nature de banque) for international bank detail
Type : enum (BIC, ABA, NOT_DEFINED)
3.36. BankingInformation
Banking informations
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE) |
|||
id |
ID in database |
|||
noneSepa |
Details about the none SEPA banking information (exclusive with the sepa field) |
|||
sepa |
Details about the SEPA banking information (exclusive with the noneSepa field) |
|||
statusChangeArgument |
Argument to change the status of a banking information |
|||
statusChangeDate |
This field is automatically set with the validation date when the Banking Information is validated or with the rejection date when the Banking Information is refused. |
date-time |
||
type |
The type of banking information used to indicate whether the data refers to SEPA details (with BIC, IBAN, and bankDetails) or international bank details. |
|||
validator |
Details about the employee who will validate banking data. |
|||
validatorId |
Set as true if this rule for validating banking data is applied to employees. |
3.37. BankingInformationStatus
The status of the Banking Information
Type : enum (VALIDATED, TO_VALIDATE, REFUSED)
3.38. BankingInformationStatusParamHolder
Argument to change the status of a banking information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
comment |
Comment about the change status |
|||
status |
X |
The status of the Banking Information |
3.39. BankingInformationSupplierType
Supplier type of banking information
Type : enum (ALL, INTERNAL, EXTERNAL, VIRTUAL)
3.40. BankingInformationType
List of banking information type
Type : enum (SEPA, INTERNATIONAL_BANK)
3.41. BaseRateBase
Basic information for rates.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
ID in database of base rate |
|||
name |
The description of the base rate |
3.42. BatchArchiveArgumentParamHolder
The parameters for archiving the quotations
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
archiveArgument |
The argument for archiving |
|||
ids |
List of [string] |
IDs of the elements to archive |
3.43. BatchParameter
Parameter used to manage batch operations
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
ids |
List of [string] |
Ids of the objects |
3.44. BatchUpdateCardAssignment
BatchUpdateCardAssignment is an object used to batch update the assignment of cards to an employee.
- `sprintId`: The Id of the sprint. Set this field if all cards belonging to this sprint are to be assigned to the employee defined. If this field is set, `cardIds` and `groupeId` must be set to null. If not applicable, set it to null.
- `groupeId`: The Id of the group (user story). Set this field if all cards belonging to this user story are to be assigned to the employee defined. If this field is set, `cardIds` and `sprintId` must be set to null. If not applicable, set it to null.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assigneeId |
The Id of employee to be assigned |
|||
cardIds |
List of [string] |
Ids of cards |
||
groupId |
The Id of the group (user story). |
|||
sprintId |
The Id of sprint |
3.45. BatchUpdateCustomDataParamHolder
All the information to perform the batch update on custom data
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
customData |
X |
Map of CustomData |
All custom data to update |
|
ids |
X |
List of [string] |
List of id on which the update must be done |
3.46. BatchUpdateSalesMObjectLines
Object for batch updating certain fields in sales management object lines
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
billingMode |
Billing mode for the line |
|||
ids |
List of [string] |
Ids of the objects |
||
notPublishable |
Set to “true” if the line is not to be shown when the sales management object containing said line (quotation, invoice, etc.) is published. |
|||
resourceId |
Id of the resource allocated to complete the task |
3.47. BatchUpdateSprintContent
BatchUpdateSprintContent is an objet used to batch update the cards contains in a sprint.
For example to duplicate cards or to change the step of cards.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
cardIds |
List of [string] |
Ids of cards |
||
sprintId |
The Id of sprint |
3.48. BatchUpdateStepOfCards
BatchUpdateStepOfCards is an objet used to batch update the progress step of several cards in the same sprint.
- `sprintId` : The Id of sprint. This field is used to set the id of the sprint containing the cards.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
cardIds |
List of [string] |
Ids of cards |
||
sprintId |
The Id of sprint |
|||
stepId |
The id of the step |
3.49. BillingMode
Billing mode of a product or sales line
Type : enum (TIME_BASED, FIXED_PRICE, RECURRENT, PRODUCTION_TO_BE_BILLED)
3.50. BlockedType
Type of object to be tested in the customer blocking control
Type : enum (OPPORTUNITY, QUOTATION, DELIVERY, PURCHASE_BILLING_TABLE, SALES_INVOICE, PROJECT, TRAINING_OPPORTUNITY, REGISTRATION_FORM, CUSTOMER_CONTRAT)
3.51. BlockingInformation
Blocking information (Customer, …)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
alerted |
Operation is not blocked for this customer but has alerts. |
|||
blocked |
X |
Operation is blocked for this customer. |
||
reason |
Reason why customer is blocked. |
3.52. BlockingParamHolder
Blocking information needed to apply checking
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amount |
X |
Amount to be checked |
double |
|
objectId |
Object tested (only in modifcation) |
|||
objectType |
X |
Type of parameterized object tested |
3.53. BooleanParamHolder
Parameter value (Boolean).
See the documentation of the calling API body for further information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
value |
Value |
3.54. BusinessEntity
BusinessEntity manages project-related information, including its phases and sub-phases.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
3.55. BusinessReferential
BusinessReferential manages project-related information, including phases, sub-phases, and associated project tasks.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
3.56. Calendar
Calendar
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the calendar. |
|||
daysNotWorked |
List of [integer] |
Days not worked (ISO day of the week with 1 being Monday and 7 being Sunday) |
int32 |
|
default |
Set as 'true' to use this calendar by default. |
|||
holidays |
List of Holiday |
Details about list of holidays. |
||
id |
Id in database |
|||
name |
The name of the calendar. |
3.57. CalendarEvent
CalendarEvent
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actionCode |
Details about the action verb |
|||
actionCodeId |
ID of the action code |
|||
changeTracking |
Date and user in case of creation and modification |
|||
comment |
Comment of the calendar event |
|||
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
date |
Date of the calendar event |
date-time |
||
duration |
Duration of the calendar event |
double |
||
durations |
Duration in different units |
|||
employee |
Details about the employee |
|||
employeeId |
ID of the employee |
|||
guid |
Global identifier of the calendar event (for mobile version only) |
|||
id |
ID of the calendar event |
|||
location |
Location of the calendar event |
|||
phase |
Details about the phase |
|||
phaseId |
ID of the phase |
|||
project |
Details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the task |
|||
projectTaskId |
ID of the project |
|||
subPhase |
Details about the sub-phase |
|||
subPhaseId |
ID of the sub-phase |
|||
taskId |
Helpdesk's task ident |
|||
type |
Type of the calendar event |
|||
unit |
Details about the unit of duration |
|||
validated |
Return True if the calendar event is validated |
3.58. CampaignBase
Marketing campaign
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the campaign. |
|||
id |
ID in database |
|||
name |
The name of the campaign. |
3.59. Card
A card on a sprint, represents a task to do, which is available in a step
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assignedTo |
Details about the assigned employee |
|||
assignedToId |
The ID of assigned employee |
|||
cardGroup |
Details about the card group (also named user story). |
|||
cardGroupId |
The ID of card group |
|||
changeTracking |
Date and user of creation and modification |
|||
comment |
Comment about the card |
|||
completionDate |
The completion date of the card |
date-time |
||
createdBy (Deprecated) |
Details about the user who created the card |
|||
createdById (Deprecated) |
ID of the user who created the card |
|||
createdTime (Deprecated) |
The card date of the creation |
date-time |
||
estimate |
Estimated load for the card |
double |
||
id |
Id in database |
|||
modificationTime (Deprecated) |
Modification date of the card |
date-time |
||
order |
The card order in the list |
int32 |
||
sprint |
Details about the sprint |
|||
sprintId |
The ID of the sprint |
|||
sprintModel |
Details about the sprint |
|||
sprintModelId |
The ID of the sprint model |
|||
step |
Details about the step |
|||
stepId |
The ID of the step |
|||
stepModificationTime |
Date of step modification |
date-time |
||
title |
The title (name) of the card |
3.60. CardCriteria
Criteria used on Card when doing a Card search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assignedToId |
The ID of assigned employee |
|||
id |
||||
issueId |
||||
modificationTime |
Date of change |
|||
readOption |
Options you can use to get more details about the card |
|||
sprintId |
||||
stepId |
||||
title |
The title of the card |
|||
withoutAssignation |
Set as 'true' to return card without assignation |
3.61. CardGroup
A regroupement of cards (can be a user story for example)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
completionDate |
Date of completion of card group. |
date-time |
||
configurableFields |
Map of [string] |
Map of configurable fields |
||
description |
The description of card group. |
|||
externalReport |
The external report. |
|||
id |
Id in database |
|||
number |
The number of the card group. Also considered as an issue number. |
|||
order |
The order (ranking) of this card group. |
int32 |
||
parentId |
The ID of the parent of the card group (user story). |
|||
parentType |
The type of the parent. |
|||
projectId |
The ID of the project related. |
|||
tags |
List of TagLinked |
List of tags linked. |
||
title |
The title of the card group. |
3.62. CardGroupCriteria
Criteria used on Card Group when doing an Card Group search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
||||
readOption |
Options you can use to get more details about the card group |
|||
sprintId |
3.64. CardGroupReadOption
Options used to get additional information when doing a CardGroup search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options you can use to get more details about the card group |
Enum: TAGS |
3.65. CardReadOption
Options used to get additional information when doing a Card search (CREATEDBY is deprecated)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options you can use to get more details about the card |
Enum: ASSIGNEDTO, CREATEDBY, SPRINT, STEP, SPRINT_MODEL, CHANGE_TRACKING, CARD_GROUP, FORM_CONFIG |
3.66. Category
Category
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the category |
|||
companyCode |
The code of the company |
|||
endDate |
End date for using the category of the product |
date |
||
grouping |
Grouping field for category |
|||
id |
Id in database |
|||
name |
The name of the category |
|||
ranking |
Category ranking in help lists |
int32 |
||
type |
Type of the category. |
3.67. CategoryCriteria
Criteria used on Category when doing a Category search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the category |
|||
companyId |
Company of the category |
|||
endDate |
End date of validity for the category |
|||
grouping |
Grouping field of the category |
|||
id |
Ident of the category |
|||
name |
Name of the category |
|||
tag |
You can fill in the code or name of the category in this field |
|||
type |
Type of the category |
|||
validity |
Details about the validity of the category |
3.68. CategoryType
Type of category
Type : enum (SALES_ITEM, PURCHASE_ITEM, PROJECT_CATEGORY, PROJECT_SUB_CATEGORY, PROJECT_SUB_CATEGORY_LEVEL2, EMPLOYEE_CATEGORY_LEVEL1, EMPLOYEE_CATEGORY_LEVEL2, EMPLOYEE_CATEGORY_LEVEL3, CUSTOMER, TECHNICAL_DOMAIN, OTHER_THIRDPARTIES, WORKGROUP, VERSION, CUSTOMERS_CONTRACTS, RETAILER_CONTRACTS, DOCUMENT, TRAINING_ITEM, SUPPLIER, MAINTAINED_ITEM)
3.69. ChangeTracking
History of all changes made
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
createdBy |
Code of the creator (user) |
|||
createdById |
Id of the creator (user) |
|||
createdTime |
Creation Date |
date-time |
||
modificationBy |
Code of the user who did the modification |
|||
modificationById |
Id of the user who did the modification |
|||
modificationTime |
Date of the modification. |
date-time |
3.70. ChangeTrackingCriteria
Standard criteria for filtering data from the change tracking
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
createdById |
The ID of the user who created the object. |
|||
createdTime |
The date and time when the object was created. |
|||
updatedById |
The ID of the user who last updated the object. |
|||
updatedTime |
The date and time when the object was last updated. |
3.71. Checkbook
Customer checkbook
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
billedProduct |
Details about the product billed. |
|||
billedProductId |
ID of the billed product |
|||
billingMethod |
Set 'DECREMENTAL' if the checkbook is to be deducted automatically over time (recommended when the checkbook is to be invoiced over the year). |
|||
customer |
Details about the customer for the project or contract to which the checkbook is linked. |
|||
customerId |
ID of the customer for the project or contract to which the checkbook is linked. |
|||
endDate |
The end date of validity |
date-time |
||
id |
Id in database |
|||
manager |
Details about the employee manager who created the checkbook. |
|||
managerId |
ID of the employee manager who created the checkbook. |
|||
name |
The name of the checkbook |
|||
numberOfChecks |
Number of checks in a checkbook. |
int32 |
||
project |
Details of the project for which the checkbook was sold. The project will be based on timesheets, as the chequebook will offset timesheets. |
|||
projectId |
The ID of the project for which the checkbook was sold. |
|||
renewalThreshold |
Checkbook renewal threshold |
double |
||
salesPrice |
Checkbook sales price |
double |
||
startDate |
The start date of validity |
date-time |
||
tacitRenewal |
Set to 'true' if the checkbook is to be renewed automatically on expiry. |
|||
unitPrice |
The unit price of a check |
double |
||
useTime |
Specifies the duration and granularity (MONTH or YEAR) for the checkbook's validity. |
3.72. CheckbookBase
Customer checkbook base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
The name of the checkbook |
3.74. CheckbookCriteria
Criteria used to get more details about the checkbook
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
billingMethod |
Set 'DECREMENTAL' if the checkbook is to be deducted automatically over time (recommended when the checkbook is to be invoiced over the year). |
|||
contractNumber |
Number of the contract |
|||
contractStatus |
ID of the contract's status |
|||
customerId |
ID of the customer for the project or contract to which the checkbook is linked |
|||
id |
ID of the checkbook |
|||
managerId |
ID of the employee manager who created the checkbook |
|||
name |
Name of the checkbook |
|||
renewalThreshold |
Checkbook renewal threshold |
|||
renewalThresholdExceeded |
Return “true” if the checkbook renewal threshold is exceeded |
|||
tacitRenewal |
Return “true” if the checkbook is to be renewed automatically on expiry |
|||
validity |
Details about the validity of the checkbook |
3.76. CheckbookReadOption
The options you can use to get more information about the checkbook
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
The options you can use to get more details about the checkbook |
Enum: MANAGER, PROJECT, CUSTOMER, CONTACT, BILLED_PRODUCT |
3.77. CheckbookUsagePeriod
Defines the period during which a checkbook can be used, such as 12 months or 5 years.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
duration |
Indicates the duration of the checkbook's validity based on the selected granularity. |
double |
||
granularity |
Specifies the granularity of the usage period. |
3.78. ChorusInformations
The information you can use to get more information about Chorus fields.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
cashJournal |
Chorus cash journal |
|||
commitmentNumber |
Chorus commitment number |
|||
contractNumber |
The Chorus contract number |
|||
effectiveDate |
Chorus effective date |
date-time |
||
marketNumber |
The Chorus market number |
|||
serviceCode |
Chorus Customer site service code. Only filed on Customer sites |
|||
serviceName |
Chorus Customer site service name. Only filed on Customer sites |
3.79. ChorusInvoiceStatus
Chorus status for e-invoices sent
Type : enum (DRAFT, SUBMITTED, IN_TRANSIT, AVAILABLE, COMPLETED, TO_BE_RECYCLED, SUSPENDED, REJECTED, SERVICE_RENDERED, MANDATED, AVAILABLE_FOR_ACCOUNTING, ACCOUNTED, PAYMENT_INITIATED)
3.80. ChorusServiceInformation
Chorus service information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
serviceCode |
Code of Chorus service |
|||
serviceName |
Name of Chorus service |
3.81. City
City
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
companyCode |
The code of the company linked to the city |
|||
country |
The country where the city is located |
|||
countryId |
Id of the country where the city is located |
|||
default |
Returns true if the city is the default city |
|||
department |
The department where the city is located |
|||
departmentId |
Id of the department where the city is located |
|||
id |
Id in database |
|||
latitude |
Latitude of the city |
|||
longitude |
Longitude of the city |
|||
name |
Name of the city |
|||
postcode |
Postcode of the city |
|||
regionId |
Id of the region |
3.82. Clause
Basic clause type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeNullResults |
Set as true to include null results |
|||
operator |
X |
The operator for your operation. |
||
value |
X |
The value you search |
3.83. ClauseBoolean
Boolean clause type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeNullResults |
Set as true to include null results |
|||
operator |
X |
The operator for your operation. |
||
value |
X |
The value you search. |
3.84. ClauseDate
String clause type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeNullResults |
Set as true to include null results |
|||
operator |
X |
The operator for your operation. |
||
value |
X |
The value you search. |
date-time |
|
withTime |
Whether or not the time part should be taken into account (false by default) |
3.85. ClauseDouble
Double clause type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeNullResults |
Set as true to include null results |
|||
operator |
X |
The operator for your operation. |
||
value |
X |
The value you search. |
3.86. ClauseOperation
Operation used by the clause
Type : enum (LIKE, NOT_LIKE, IS, IS_NOT, IN, NOT_IN, IS_NULL, IS_NOT_NULL, CLAUSES, GREATER_OR_EQUALS, GREATER, LOWER_OR_EQUALS, LOWER)
3.87. ClauseString
String clause type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeNullResults |
Set as true to include null results |
|||
operator |
X |
The operator for your operation. |
||
value |
X |
The value you search. |
||
wildcards |
When using the LIKE operator, indicates which characters should be interpreted as wildcards ('*%_' by default) |
3.88. ColorCodes
ColorCodes
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
color1 |
First color code |
|||
color2 |
Second color code |
|||
color3 |
Third color code |
3.89. Command
Command
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
endDate |
End of the command |
date-time |
||
error |
Error of the command |
|||
id |
The Id of the command |
|||
progress |
Progress of the command |
|||
result |
Result of the command |
|||
startDate |
Start of the command |
date-time |
||
status |
Status of the command |
Enum: STARTED, NOT_STARTED, FINISHED, UNKNOWN, ERROR, STARTED, NOT_STARTED, FINISHED, UNKNOWN, ERROR |
3.90. CommandProgress
Command progress status
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
current |
Current index of the progress |
|||
max |
Max index of the progress |
3.91. Company
Company (Société)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
address |
The company's main address |
|||
addressId |
The id of the company's main address |
|||
calendar |
Details of the calendar |
|||
calendarId |
ID of the calendar |
|||
code |
Code of the company |
|||
color |
Color attached to the company |
|||
currency |
Details about the currency |
|||
currencyId |
The currency id |
|||
id |
Id in database |
|||
legalName |
Legal name of the company |
|||
name |
Name of a company |
|||
siren |
SIREN number |
|||
siret |
SIRET number |
3.92. CompanyBase
Company
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the company |
|||
id |
Id in database |
|||
name |
Name of a company |
3.93. ComparisonOperator
Comparison operator
Type : enum (BEFORE, AFTER, EQUAL, BEFORE_EQUAL, AFTER_EQUAL)
3.94. Completion
Infos of the next task when a task is done
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
closeIssue |
Set to true to close the issue after la completion of the task. |
|||
newTaskId |
The ID of the new task. |
|||
nextRespondingEmployee |
Details about the next employee who will respond. |
|||
nextRespondingEmployeeId |
The ID of the next employee who will respond. |
|||
nextTaskTypeId |
The ID of the next task type. |
|||
nextTeam |
Details of the next team assigned. |
|||
nextTeamId |
The ID of the next team assigned. |
3.95. ConditionOfPayment
The condition of payment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Payment code |
|||
day |
Day of the month on which the payment will be done |
double |
||
deadLine |
Number of days to carry out the payment |
|||
term |
Period of payment |
3.96. Contact
Contact
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the contact. |
|||
Email of the contact |
||||
firstName |
The first name of the contact. |
|||
id |
Id in database |
|||
name |
The name of the contact. |
|||
phone |
Phone of the contact |
3.97. ContactBase
Contact
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the contact. |
|||
firstName |
The first name of the contact. |
|||
id |
Id in database |
|||
name |
The name of the contact. |
3.98. Contract
Contract
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountingJournal |
Details of the accounting journal |
|||
accountingJournalId |
ID of Accounting Journal |
|||
adminManager |
All the information needed about the Admin Manager |
|||
adminManagerId |
Id of the administrative manager of the contract |
|||
afterTaxAmount |
After-Tax amount expressed in company currency |
double |
||
afterTaxAmountCurrency |
After-Tax amount in the currency |
double |
||
anniversary |
Day and month of the contract terms anniversary (MMDD) |
|||
approvalDate |
Date of approval |
date-time |
||
approvalState |
State of approval |
|||
assignmentIndicator |
Specifies the type of project and phase: mono project and mono phase, mono project and multi phase, or multi project. |
|||
billingBlockedDate |
Date on which the contract billing has been blocked |
date-time |
||
billingSite |
All the information needed about the billing site |
|||
billingSiteId |
ID of the contract billing site used for address |
|||
category |
All the information needed about the Contract Family |
|||
categoryId |
Id of the contract family |
|||
changeTracking |
||||
chorusInformations |
Chorus information |
|||
code |
Code of the contract |
|||
comments |
Comment |
|||
companyCode |
The company code |
|||
companyId |
ID of the company |
|||
completionDate |
Completion date of the contract |
date-time |
||
conditionOfPayment |
||||
contractNature |
nature of the contract |
|||
contractType |
Details about the contract type |
|||
contractTypeId |
Id of the contract type |
|||
currency |
Currency used in the management object |
|||
currencyCode |
Code of the currency used in the management object |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
customer |
Details about the customer |
|||
customerId |
Id of the contract's customer |
|||
customerToBill |
Details about the customer to bill |
|||
customerToBillId |
Id of the contract's customer to bill |
|||
date |
Date on the management object |
date-time |
||
deliveryGenerationUnit |
Example : PER_CONTRACT |
|||
description |
Description |
|||
effectiveDate |
Date on which the contract comes into effect |
date-time |
||
endDate |
End date of the contract |
date-time |
||
entityCode (Deprecated) |
The entity code |
|||
exchangeRate |
The currency's exchange rate |
double |
||
extensionNumber |
Extension number of the contract |
double |
||
externalReference |
External Reference |
|||
fiscalYear |
Belonging fiscal year |
|||
fiscalYearId |
Id of the fiscalYear |
|||
group |
Group object |
|||
id |
Id in database |
|||
inactiveContract |
Define if the contract is active |
|||
internal |
Internal object |
|||
internalReference |
Internal Reference |
|||
isHiddenHD |
Contract not seen in help desk |
|||
isMultiProject |
Multi project contract, this contract can use more than one project, phase, sub-phase. |
|||
lastBillingDate |
Last date on which the contract has been billed |
date-time |
||
maintenanceSite |
All the information needed about the maintenance site |
|||
maintenanceSiteId |
ID of the contract maintenance site used for address |
|||
manager |
Details of the employee |
|||
managerId |
Id of the manager |
|||
manualBilling |
Define if the contract is billed manually |
|||
methodOfPayment |
Method of payment |
|||
name |
Name of the management object |
|||
nextBillingDate |
Next date on which the contract should be billed |
date-time |
||
notBillable |
The contract is not billable |
|||
number |
The number of the management object |
|||
payment (Deprecated) |
Deprecated : Use conditionOfPayment instead |
|||
periodicity |
Details about the contract periodicity |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
preTaxAmount |
Pre-Tax Amount expressed in company currency |
double |
||
preTaxAmountCurrency |
Pre-Tax Amount in the currency |
double |
||
pricingMethod |
Details about the pricing method. The method by which pricing is to be determined. |
|||
pricingMethodId |
The id of the pricing method |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
reasonForTermination |
Customer reason for terminating the contract |
|||
reminder |
Reminder alert |
|||
reminderAlert (Deprecated) |
Reminder alert of the contract |
|||
reminderDetail (Deprecated) |
Reminder details of the contract |
|||
renewalDate |
Date on which the contract must be renewed |
date-time |
||
renewalReminder |
Define if the renewal reminder as been completed |
|||
renewalReminderDate |
Date on which a reminder should be set to renew the contract |
date-time |
||
renewalTypeId |
Id of the contract renewal type |
|||
salesManager |
All the information needed about the Sales Manager |
|||
salesManagerId |
Id of the Sales manager of the contract |
|||
services |
List of ContractService |
List of template services set on the contract |
||
signatureDate |
Signature date of the contract |
date-time |
||
stateCode |
Details about the state of the contract |
|||
subCategory |
All the information needed about the Contract Sub Family |
|||
subCategoryId |
Id of the contract sub-family |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
supplier |
Details about the supplier |
|||
supplierId |
Id of the contract's supplier |
|||
supplierToPay |
Details about the supplier to pay |
|||
supplierToPayId |
Id of the contract's supplier to pay |
|||
technicalManager |
All the information needed about the Technical Manager |
|||
technicalManagerId |
Id of the technical manager of the contract |
|||
terminationEffectiveDate |
Effective date of termination of the contract |
date-time |
||
terminationNoticeLimit |
Time limit for the customer for giving notice of termination of the contract, in months |
|||
terminationReceptionDate |
Termination reception date of the contract |
date-time |
||
thirdPartyId |
The Id of the third-party |
|||
thirdPartyToBillId |
The Id of the third-party to bill |
|||
type |
Example : QUOTATION |
3.99. ContractAffectation
Informations used to update the customer of a contract
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
customerId |
Id of the contract's customer |
|||
phaseId |
ID of the phase |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
subPhaseId |
ID of the sub-phase |
3.100. ContractBase
Contracts
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountingJournal |
Details of the accounting journal |
|||
accountingJournalId |
ID of Accounting Journal |
|||
afterTaxAmount |
After-Tax amount expressed in company currency |
double |
||
afterTaxAmountCurrency |
After-Tax amount in the currency |
double |
||
approvalDate |
Date of approval |
date-time |
||
approvalState |
State of approval |
|||
assignmentIndicator |
Specifies the type of project and phase: mono project and mono phase, mono project and multi phase, or multi project. |
|||
changeTracking |
||||
code |
Code of the contract |
|||
companyCode |
The company code |
|||
companyId |
ID of the company |
|||
conditionOfPayment |
||||
currency |
Currency used in the management object |
|||
currencyCode |
Code of the currency used in the management object |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
date |
Date on the management object |
date-time |
||
description |
Description |
|||
entityCode (Deprecated) |
The entity code |
|||
exchangeRate |
The currency's exchange rate |
double |
||
fiscalYear |
Belonging fiscal year |
|||
fiscalYearId |
Id of the fiscalYear |
|||
group |
Group object |
|||
id |
Id in database |
|||
internal |
Internal object |
|||
manager |
Details of the employee |
|||
managerId |
Id of the manager |
|||
methodOfPayment |
Method of payment |
|||
name |
Name of the management object |
|||
number |
The number of the management object |
|||
payment (Deprecated) |
Deprecated : Use conditionOfPayment instead |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
preTaxAmount |
Pre-Tax Amount expressed in company currency |
double |
||
preTaxAmountCurrency |
Pre-Tax Amount in the currency |
double |
||
pricingMethod |
Details about the pricing method. The method by which pricing is to be determined. |
|||
pricingMethodId |
The id of the pricing method |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
thirdPartyId |
The Id of the third-party |
|||
thirdPartyToBillId |
The Id of the third-party to bill |
|||
type |
Example : QUOTATION |
3.101. ContractCriteria
Criteria used on Contract when doing a Contract search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountingJournalId |
ID of Accounting Journal |
|||
anniversary |
Day and month of the contract terms anniversary (MMDD) |
|||
blocked (Deprecated) |
Contract not seen in help desk |
|||
chorusReadOption |
Option for retrieving extra information concerning Chorus fields. |
|||
companyCode |
||||
contractTypeId |
Id of the contract type |
|||
createdById |
||||
createdTime |
Creation date of the contract |
|||
currencyCode |
Code of the currency |
|||
customerId |
Id of the contract's customer |
|||
customerToBillId |
Id of the contract's customer to bill |
|||
effectiveDate |
Date on which the contract comes into effect |
|||
extensionNumber |
Extension number of the contract |
|||
externalReference |
External reference of the contract |
|||
id |
Id in database |
|||
inactiveContract |
Define if the contract is active |
|||
internalReference |
Internal reference of the contract |
|||
isHiddenHD |
Contract not seen in help desk |
|||
isMultiProject |
Multi project contract, this contract can use more than one project, phase, sub-phase. |
|||
lastBillingDate |
Last date on which the contract has been billed |
|||
manualBilling |
Define if the contract is billed manually |
|||
modificationById |
||||
modificationTime |
Modifcation date of the contract |
|||
name |
Contract label |
|||
nextBillingDate |
Next date on which the contract should be billed |
|||
notBillable |
The contract is not billable |
|||
number |
Contract number |
|||
periodicityCode |
Details about the contract periodicity |
|||
periodicityStartDate |
Date by which the periodicity is starting |
|||
periodicityTacitRenewal |
Details about the contract tacit renewal |
|||
periodicityTerm |
Define if the payment is due at the beginning of the period, the payment is for the coming period (Term Not due) or if the payment pays for the previous period at the end of it (Term due) |
|||
readOption |
Options for retrieving extra information concerning the contract |
|||
renewalDate |
Date on which the contract must be renewed |
|||
signatureDate |
Signature date of the contract |
|||
stateCode |
State of the contract |
|||
supplierId |
Id of the contract's supplier |
|||
supplierToPayId |
Id of the contract's supplier to pay |
|||
tag |
||||
terminationEffectiveDate |
Effective date of termination of the contract |
3.103. ContractReadOption
The options you can use to get more information about the contract.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the contract |
Enum: CHANGE_TRACKING, CURRENCY, CUSTOMER, CUSTOMER_TO_BILL, SUPPLIER, SUPPLIER_TO_PAY, CONTRACT_TYPE, PROJECT, PHASE, SUB_PHASE, CUSTOM_FIELDS, ADMIN_MANAGER, TECHNICAL_MANAGER, SALES_MANAGER, CUSTOMER_CATEGORY, CUSTOMER_SUB_CATEGORY, SERVICES, SERVICES_PRODUCTS, BILLING_SITE, MAINTENANCE_SITE, CHORUS_INFORMATIONS, CONDITION_OF_PAYEMENT |
3.104. ContractService
ContractService
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the contract service. |
|||
contractId |
Ident of the contract |
|||
criticality |
Details about the criticality |
|||
criticalityId |
Ident of the criticality |
|||
id |
Id in database |
|||
isHiddenHD |
Service not seen in help desk |
|||
isMultiProject |
Multi project service, this service can use more than one project, phase, sub-phase. |
|||
issueType |
Detail about the issueType |
|||
issueTypeId |
Ident of the issueType |
|||
lines |
List of ContractServiceLine |
List of services lines set on the contract |
||
name |
The name of the contract service. |
|||
phase |
Details about the phase of the project |
|||
phaseId |
Ident of the phase |
|||
priority |
Detail about the priority |
|||
priorityId |
Ident of the priority |
|||
productBilled |
Sold Item, by default the product billed on the customer contract template service item if empty |
|||
productBilledId |
ID of the sold item |
|||
project |
All details about the project |
|||
projectId |
Ident of the project (equivalent to the code of the project) |
|||
rankNumber |
Rank number of the line |
double |
||
regression |
Activate the regression tacking on the Extranet |
|||
reminder |
Reminder alert |
|||
reminderAlert (Deprecated) |
The reminder alert of the contract service |
|||
reminderDetail (Deprecated) |
The reminder detail of the contract service |
|||
revision |
Revision Information |
|||
severity |
Detail about the severity |
|||
severityId |
Ident of the severity |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
Ident of the sub-phase |
|||
team |
Detail about the team |
|||
teamId |
Ident of the team |
|||
templateContractServiceId |
ID of the template contract service |
3.105. ContractServiceBase
Contact service (basic information)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the contract service. |
|||
id |
Id in database |
|||
name |
The name of the contract service. |
3.106. ContractServiceCriteria
Criteria used on Contract Service when doing a Contract Service search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
contractId |
||||
contractNature |
Contract Nature |
|||
id |
||||
isHiddenHD |
Service not seen in help desk |
|||
name |
||||
readOption |
Options for retrieving extra information concerning the contract service |
|||
revisionIndexCode |
ID of the service contract revision index |
|||
revisionNextDate |
Next revision date of the contract service price |
|||
tag |
3.107. ContractServiceLine
Service Lines (Lignes de prestations de contrat)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalIdentification |
Description of the line |
|||
changeTracking |
Date and user of creation and modification |
|||
contractServiceId |
Ident of the contract service |
|||
customerBeneficiary |
All details about the customer beneficiary |
|||
customerBeneficiaryId |
Id of the customer beneficiary of the service-line service / product |
|||
discountPercentage |
The discount percentage |
double |
||
endDate |
Period end date |
date-time |
||
fixedUP |
Service Line Unit Price fixed. |
|||
geoArea |
Geographic area of the contract service-line service / product |
|||
groupingCode |
Service-line grouping code |
|||
groupingCode2 |
Service-line grouping code 2 |
|||
groupingCode3 |
Service-line grouping code 3 |
|||
id |
Id in database |
|||
identification |
Identification / name of the line |
|||
isHiddenHD |
Service Line not seen in help desk |
|||
noProrata |
No application of a prorata for the service-line billing |
|||
notBilled |
Service Line not billed |
|||
notEditable |
Service Line not editable when publishing the contract |
|||
phase |
Details about the phase of the project |
|||
phaseId |
Ident of the phase |
|||
product |
Details about the product |
|||
productId |
ID of the product |
|||
project |
All details about the project |
|||
projectId |
Ident of the project (equivalent to the code of the project) |
|||
quantity |
Quantity of the maintained product |
double |
||
rankNumber |
Rank number of the line |
double |
||
reasonForTermination |
Customer reason for terminating the contract service-line |
|||
serialNumber |
Serial Number linked to the contract service-line |
|||
startDate |
Period start date |
date-time |
||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
Ident of the sub-phase |
|||
subTitle |
Service Line Sub-Title |
|||
subTitle2 |
Service Line Sub-Title 2 |
|||
team |
Detail about the team |
|||
teamId |
ID of the team |
|||
terminationReceptionDate |
Termination reception date of the contract service-line |
date-time |
||
title |
Service Line Title |
|||
totalAmount |
Total amount in the contract currency |
double |
||
unitPrice |
Unit price of the sold product in the contract currency, out of warranty |
double |
3.108. ContractServiceLineCriteria
Criteria used on Contract Service Lines when doing a Contract Service Lines search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
contractServiceId |
Ident of related contract service |
|||
customerBeneficiaryId |
Id of the customer beneficiary of the service service / product |
|||
endDate |
Period end date |
|||
geoArea |
Geographic area of the contract service / product |
|||
groupingCode |
The grouping code |
|||
groupingCode2 |
The grouping code 2 |
|||
groupingCode3 |
The grouping code 3 |
|||
id |
Ident of the contract |
|||
isHiddenHD |
Set as True if you want to search not seen in help desk |
|||
notBilled |
Set as True if you want to search not billed line |
|||
productId |
Ident of the product |
|||
readOption |
Options for retrieving extra information concerning the line of contract service |
|||
serialNumber |
Serial Number |
|||
startDate |
Period start date |
|||
teamId |
Id of the team |
|||
terminationReceptionDate |
Termination reception date |
3.109. ContractServiceLineReadOption
Options used to get additional information when doing an Contract Service Line Search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
The options that you can use to get more details about the contract service line |
Enum: CHANGE_TRACKING, CUSTOMER, PROJECT, PHASE, SUB_PHASE, PRODUCT, TEAM |
3.110. ContractServiceReadOption
Options used to get additional information when doing an Contract Service Search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
The options that you can use to get more details about the contract service |
Enum: CONTRACT, ISSUE_TYPE, PRIORITY, CRITICALITY, SEVERITY, TEAM, PROJECT, PHASE, SUB_PHASE, LINES, LINES_PRODUCT, INDEX, REVISION, PRODUCT_BILLED |
3.111. ContractStateCode
Code of contract state
Type : enum (ALL, QUOTATION, IN_PROGRESS, FINAL_NOTICE, ON_HOLD, SIGNED_AND_PENDING, TERMINATED, DISPUTED_TERMINATION, ARCHIVED)
3.113. ContractType
Contract Type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Contract type code |
|||
default |
True if the contract is the default one |
|||
endDate |
End date for using the contract type |
date-time |
||
id |
Id in database |
|||
label |
Contract type label |
3.114. ControlBehavior
Field control behavior
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalValueSelectors |
List of [string] |
Additional information related to the valueSelectors, providing context or supplementary details for the list of permissible values. |
||
allowMultipleValues |
Set as 'true' if the user is allowed to select multiple values from the valueSelectors. |
|||
defaultValue |
Default value of the field |
|||
enabled |
Return true if the field is enabled |
|||
freeValue |
Set as 'true' if the user is not restricted to the values listed in valueSelectors and can set a freely chosen value. |
|||
id |
ID of the control behavior |
|||
information |
Additional information of the field |
|||
property |
Name of the property controlled |
|||
required |
Return true if the field is required |
|||
valueSelectors |
List of [string] |
Customizable list of values for selection, allowing the restriction of permissible values in fields. |
||
visible |
Return true if the field is visible |
3.115. Country
Country
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
calendar |
The calendar of the company linked to the country |
|||
calendarId |
Id of the calendar |
|||
code |
Code of the country |
|||
companyCode |
The code of the company linked to the country |
|||
companyId |
ID of the company |
|||
continent |
The continent where the country is located |
|||
currency |
The country's currency |
|||
currencyId |
Id of the country's currency |
|||
id |
Id in database |
|||
isPartOfEU |
Returns true if the country is part of the European Union |
|||
name |
Name of the country |
3.116. Criticality
Criticality
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of criticality level |
|||
id |
Id in database |
|||
name |
Name of criticality level |
3.117. CriticalityCriteria
Criteria used on Criticality when doing a Criticality search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
default |
True if criticality is the default one |
|||
id |
||||
name |
||||
tag |
||||
validity |
3.118. Currency
Currency
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the currency |
|||
endDate |
End date for using the currency |
date-time |
||
euro |
Returns true if the currency is in euro |
|||
euroRate |
Exchange rate against the euro. |
double |
||
euroRateEndDate |
End date of the exchange rate (euroRate field). |
date-time |
||
euroRateStartDate |
Start date of the exchange rate (euroRate field). |
date-time |
||
id |
Id in database |
|||
name |
Name of the currency |
|||
order |
Order number of the currency |
3.119. CustomData
Custom data
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
label |
Label of the custom data |
|||
name |
Name of the custom data |
|||
realOrder |
Order number to display |
int32 |
||
type |
Type of the custom data |
|||
value |
Value of the custom data |
3.120. CustomDataPage
Page of the custom data
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
columnNumber |
Number of custom data page columns. |
|||
id |
ID of the custom data page |
|||
name |
The name of the custom data page. |
|||
order |
The order (ranking) of the custom data page. |
int32 |
3.121. CustomDataParam
Description of a parameter of custom data
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
ID of the custom data |
|||
keywordId |
ID of the keyword |
|||
label |
Label of the custom data |
|||
multiLine |
True if custom data is multi line |
|||
name |
Name of the custom data |
|||
order |
Order of the custom data |
int32 |
||
page |
Page of the custom data |
|||
pageId |
ID of the page |
|||
pattern |
Validation pattern of the custom field |
|||
property |
Property of the custom data |
|||
realOrder |
Real order of the custom data |
int32 |
||
section |
Section of the custom data |
|||
sectionId |
ID of the section |
|||
sequence |
Sequence of the custom data |
int32 |
||
textLimit |
Text limit of the custom data |
int32 |
||
type |
Type of the custom data |
|||
viewLabel |
True if label is visible |
3.122. CustomDataPattern
Custom data pattern
Type : enum (DATE_TIME, UPPER_CASE, LOWER_CASE, PROPER_CASE, PHONE, INTEGER, INTEGER_THOUSAND_SEPARATOR, INTEGER_ZERO_NOT_SIGNIFICANT, TWO_DIGITS_AFTER_DECIMAL_POINT, THREE_DIGITS_AFTER_DECIMAL_POINT, CURRENCY, CURRENCY_ZERO_NOT_SIGNIFICANT, URL, PERCENTAGE, PERCENTAGE_ONE_DIGIT, PERCENTAGE_TWO_DIGITS, PERCENTAGE_THREE_DIGITS, SIGNATURE, PASSWORD)
3.123. CustomDataSection
Section for custom data
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
columnNumber |
Column number of the custom data section |
|||
id |
ID of the custom data section |
|||
name |
Name of the custom data section |
|||
order |
Order number of the custom data section |
int32 |
||
pageId |
ID of the page |
|||
type |
By default set as SECTION |
3.124. CustomDataSectionType
SECTION to add the custom data into a section label;
COMPOSITE to add the custom data one after the other, without grouping them under a section label.
Type : enum (SECTION, COMPOSITE)
3.126. CustomerBase
Customer
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.127. CustomerIndicator
Customer Indicator
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
byDefault |
Set as true to use this customer indicator by default. Set as false by default |
|||
code |
Code of the Customer Indicator |
|||
colorHexCode |
The Hexadecimal color code for this customer Indicator |
|||
customerId (Deprecated) |
ID of the Customer |
|||
id |
Id in database |
|||
name |
Name of the Customer Indicator |
|||
order |
The order (ranking) of this customer indicator |
int32 |
3.128. CustomerIndicatorCriteria
Criteria used to get more details about the customer indicator
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
byDefault |
True if customer indicator is by default |
|||
code |
||||
colorHexCode |
||||
id |
||||
name |
3.129. CustomerIndicators
Indicators of a customer
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
customerId |
ID of the Customer |
|||
indicator1 |
The first indicator |
|||
indicator2 |
The second indicator |
|||
indicator3 |
The third indicator |
3.130. CustomerLocation
Customer's Location
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the customer site |
|||
customer (Deprecated) |
Details about the customer |
|||
customerId (Deprecated) |
Code of the associated customer |
|||
id |
Id in database |
|||
name |
Name of the customer site |
3.131. CustomerSiteBase
Customer Sites
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the customer site |
|||
customer (Deprecated) |
Details about the customer |
|||
customerId (Deprecated) |
Code of the associated customer |
|||
id |
Id in database |
|||
name |
Name of the customer site |
3.132. CustomerStatus
Customer Status
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the Customer Status |
|||
companyId |
ID of the company |
|||
endDate |
The end date of the customer status. |
date-time |
||
id |
Id in database |
|||
name |
Name of the Customer Status |
|||
ranking |
The customer status ranking in the list |
int32 |
3.133. CustomerSupport
Support's Customer
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountManager |
Details about the account manager |
|||
accountManagerId |
ID of the account manager |
|||
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
indicators |
Customer Indicators |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.134. CustomizableResources
Customizable resources (Ressources personnalisables)
Type : enum (ISSUE, OPPORTUNITY, OPPORTUNITY_LINE, CUSTOM_REQUEST, EVENT, PROJECT, PHASE, SUB_PHASE, EMPLOYEE, CUSTOMER, CONTACT, SALES, PURCHASE)
3.135. DateParamHolder
Date given in parameter
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
Date |
date-time |
3.137. DeliveryGenerationUnit
Contract delivery generation unit
Type : enum (PER_CONTRACT, PER_BILLING_SITE, PER_MAINTENANCE_SITE)
3.138. Department
Division
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activities |
List of ActivityBase |
Activities of the department |
||
analysis |
Analysis of the department |
|||
code |
Code of the department |
|||
comment |
Comment of the department |
|||
companyCode |
Code of the company |
|||
entity |
Details of the entity |
|||
entityId |
ID of the entity |
|||
id |
Id in database |
|||
name |
Description of the department |
|||
projectType |
Type of the project |
3.139. Discount
Discount on a Management Object Line
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amount |
The discount amount |
double |
||
amountCurrency |
The discount amount in the currency |
double |
||
percentage |
The discount percentage |
double |
||
type |
Type of discount (PERCENT, AMOUNT) |
3.141. Division
Division
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of a division |
|||
companyId |
Id of the company |
|||
group |
Details about the group |
|||
groupId |
ID of the group |
|||
id |
Id in database |
|||
name |
Name of a division |
3.142. DivisionGrouping
Division grouping
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of a division grouping |
|||
id |
Id in database |
|||
name |
Name of a division grouping |
|||
serviceId |
ID of the service |
3.143. DmfBase
A dmf (a right in akuiteo D - Functional Area, M - Module, F - Feature)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the right(dmf). |
|||
id |
Id in database |
|||
name |
The name of the right(dmf). |
3.144. Document
Details about document (file or link)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
Details about the action performed on the document |
|||
archived |
Return true if the document is archived. |
|||
category |
All details about the category of the product |
|||
category1 |
First category of the document |
|||
category2 |
Second category of the document |
|||
category3 |
Third category of the document |
|||
categoryId |
The Id of the category |
|||
changeTracking |
Creation and modification date and user |
|||
classification |
Classification of the document. |
|||
companyId |
ID of the company |
|||
description |
The description of the document |
|||
documentType |
Type of the document. |
|||
externalDMSUuid |
External ID when you use a DMS |
|||
fileName |
File name |
|||
fileUrl |
File url. This field cannot be updated once it has been created. |
|||
id |
Is of the document |
|||
lienUrl |
URL of the document |
|||
links |
List of DocumentLink |
Details about document's links |
||
locked |
Set as true if the document is locked. |
|||
original |
Return true if the document is an original. |
|||
owner |
Details about the publisher of the document. |
|||
ownerId |
ID of the owner of the document. |
|||
preview |
Preview of the document |
|||
publicationDate |
Publication date |
date-time |
||
publishedBy |
Details about the publisher of the document. |
|||
publishedById |
ID of the publisher of the document. |
|||
subCategory |
All details about the sub-category of the product |
|||
subCategoryId |
The Id of the sub-category |
|||
subClassification |
Sub-classification of the document |
|||
title |
X |
Title of the document |
||
tokenPreview |
Token to request by url the preview of the document |
|||
url |
URL of the document |
|||
version |
Version of the document |
double |
||
versionId |
ID of the version |
3.145. DocumentLink
A link between a document and any other object
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
document |
Details about the document |
|||
documentId |
ID of the document |
|||
id |
ID of the link |
|||
objectId |
ID of the object linked to the document |
|||
objectType |
Details about the type of object linked |
|||
original |
Return true if the document is an original |
3.146. DocumentVersion
DocumentVersion
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
classification |
Classification of the document. |
|||
documentId |
ID of the document |
|||
id |
Id in database |
|||
title |
Title of the document |
|||
version |
Version number |
double |
3.147. DueDate
Due date
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amount |
Amount to pay |
double |
||
currencyCode |
Code of the currency |
|||
date |
Due date |
date-time |
||
id |
Id in database |
|||
invoiceId |
ID of the invoice |
3.148. DueDateCriteria
Criteria used to get more details about the due date
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
invoiceId |
Ident of the invoice |
3.149. Durations
Duration in different units
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
durationDay |
Duration in day |
double |
||
durationHour |
Duration in hour |
double |
||
durationHourMinute |
Duration in hour minute |
double |
||
durationMinute |
Duration in minute |
double |
3.150. DutiableCriteria
Search criteria for dutiable fields
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
forcedVat |
Forced VAT clause |
|||
vat1 |
VAT code 1 |
|||
vat2 |
VAT code 2 |
3.151. DutiableLine
Tax Line
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE) |
|||
additionalFreeFields |
Additional free fields of a line |
|||
afterTaxAmountTotal |
Total After-Tax amount expressed in company currency |
double |
||
afterTaxAmountTotalCurrency |
Total After-Tax amount in the currency |
double |
||
amountTotal |
Total amount expressed in company currency |
double |
||
amountTotalCurrency |
Total amount in the currency |
double |
||
complementName |
Description of the line |
|||
forcedVat |
Forced VAT for the line |
|||
generalAccount |
General Account |
|||
id |
Id in database |
|||
managementObjectId |
Id of the management object |
|||
name |
Name of the line |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
quantity |
Quantity of the product |
double |
||
rankNumber |
Rank number of the line |
double |
||
resource |
Resource allocated to complete the task |
|||
resourceId |
Id of the resource allocated to complete the task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
totalPrice |
Total price before discount expressed in company currency (unit price * quantity) |
double |
||
totalPriceCurrency |
Total price before discount in the currency (unit price * quantity) |
double |
||
unitPrice |
Unit price of the product expressed in company currency |
double |
||
unitPriceCurrency |
Unit price of the product expressed in company currency. The value in this field is not stored. Upon retrieval, it is calculated based on the rate in effect on the date of the management sales object. |
double |
||
vat1 |
Details about the first VAT rate |
|||
vat2 |
Details about the second VAT rate |
|||
vatAmount1 |
Amount expressed in company currency with the first VAT |
double |
||
vatAmount1Currency |
Amount in currency for the first VAT |
double |
||
vatAmount2 |
Amount expressed in company currency for the second VAT |
double |
||
vatAmount2Currency |
Amount in currency for the second VAT |
double |
3.152. ESignatureMessage
Message for electronic signature of a management object.
A message is a combination of a Mail (used to store standard information for sending a mail) and functional information. This functional information is processed by backend service to compute standard information for sending mail like an employee's email address.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
ccRecipients |
List of MessageRecipient |
Cc mail recipients |
||
publishArguments |
Required arguments to publish a document |
|||
toRecipients |
List of MessageRecipient |
Main mail recipients |
3.153. ESignatureSignatoryType
Defines the type of signatory for electronic signatures.
A signatory can be either an employee or a contact.
Type : enum (CONTACT, EMPLOYEE)
3.154. ESignatureStatus
Electronic signature status of a management object
Type : enum (IN_PROGRESS, CANCELED, EXPIRED, SIGNED, FAILED, PENDING, SIGNATURE_REQUESTED)
3.155. ESignatureTransaction
Information on transactions for electronic signatures
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
The date of the transaction |
date-time |
||
daysSpent |
Number of days since transaction was requested |
double |
||
id |
Id in database |
|||
ranking |
Rank number of transaction. |
int32 |
||
rejectionReason |
The reason for rejection if the signatory has refused to sign the document. |
|||
requesterId |
The ID of the the transaction requester. |
|||
signatoryEmail |
Signatory e-mail address |
|||
signatoryId |
The ID of th signatory |
|||
signatoryType |
The type of signatory for electronic signatures. |
|||
signatureDate |
The date of signature. |
date-time |
||
signatureStatus |
Status of the signature |
|||
status |
Status of the transaction |
3.156. EmployeeBase
Employees
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb |
|||
code |
Code of the employee |
|||
firstName |
First name of the employee |
|||
id |
Id in database |
|||
name |
Name of the employee |
3.157. Entity
Entity
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the entity |
|||
companyId |
ID of the company |
|||
division |
Details of the division |
|||
divisionCode |
Code of the division |
|||
divisionId |
ID of the division |
|||
endDate |
End date of the entity |
date-time |
||
id |
Id in database |
|||
legalName |
Legal name of the entity |
|||
name |
The name of the entity |
3.158. EntityBase
Entity
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the entity |
|||
id |
Id in database |
|||
name |
The name of the entity |
3.159. Environment
Environment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
freeField1 |
||||
freeField2 |
||||
freeField3 |
||||
freeField4 |
||||
freeField5 |
||||
id |
Id in database |
|||
name |
Name of the environment |
|||
product |
Details about the product |
|||
productId |
ID of the product |
|||
revision |
Details about the revision |
|||
revisionId |
ID of the revision |
3.160. EnvironmentCriteria
Criteria used on environment when doing an Environment search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
||||
name |
||||
productId |
||||
readOption |
Options for retrieving extra information concerning the environment |
|||
revisionId |
3.161. EnvironmentFreeField
Environment free field
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
name |
Name of the environment free field |
|||
value |
Value of the environment free field |
3.162. EnvironmentFreeFieldSettings
Environment free field settings
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
field1 |
First field of the environment setting |
|||
field2 |
Second field of the environment setting |
|||
field3 |
Third field of the environment setting |
|||
field4 |
Fourth field of the environment setting |
|||
field5 |
Fifth field of the environment setting |
3.163. EnvironmentReadOption
Options used to get additional information when doing a Environment search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the environment |
Enum: PRODUCT, REVISION |
3.164. ErrorMessage
Error message for batch processing
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
ID of the object in error |
|||
message |
Detailed error message related to the identifier |
3.165. ErrorResponse
The canonical model for problem details is a JSON [RFC7159] object.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
A human-readable explanation specific to this occurrence of the problem. |
|||
message |
A human-readable explanation specific to this occurrence of the problem. |
|||
status |
The HTTP status code ([RFC7231], Section 6) |
|||
timestamp |
Timestamp of the error |
date-time |
||
title |
A short, human-readable summary of the problem |
|||
type |
A URI reference [RFC3986] that identifies the problem type |
3.166. EventType
Type of event
Type : enum (COMMAND_TASK, COMPANY, CUSTOMER, SUPPLIER, DIVISION, DIVISION_GROUP, EMPLOYEE, EMPLOYEE_HISTORY, ENTITY, EXPENSE, EXPENSE_REPORTS, FEATURE_FLAG, INVOICES_CHECK, ISSUE, PHASE, PROJECT, PROJECT_TASK, SCHEDULE, SPRINT, SUB_PHASE, TASK, TIMERECORDING, DOCUMENT, YEAR, TITLE, FAMILY, SKILL, SERVICE, JOB_TYPE, STANDARD_WEEK, EXPENSE_PROFILE, LANGUAGE, PROJECT_OPTIONS, PROJECT_GROUP, ACTIVITY, DEPARTMENT, REFRESH_CQRS, SPRINT_CARD, WEBHOOK, CONTRACT, QUOTATION, SALES_ORDER, OPPORTUNITY, PURCHASED_ITEM, SOLD_ITEM, CONTACT, EVENT, ALL, SPRINT_CARD_GROUP)
3.167. ExchangeRate
Exchange Rate
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
currency |
Details about the currency |
|||
currencyId |
Id of the currency |
|||
endDate |
End date for using the exchange rate |
date-time |
||
id |
Id in database |
|||
rate |
Exchange rate to convert the amount from euro into an amount in the revelant currency |
double |
||
startDate |
Start date for using the exchange rate |
date-time |
3.168. ExpenseReceiptSummary
Details about the expense receipt
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amount |
Amount on the receipt |
double |
||
currencyCode |
Code of the currency |
|||
date |
Date of the document |
date-time |
||
expenseTypeCode |
Code of expense's type |
|||
filePath |
Path of the document |
|||
rebillable |
Return true if the expense can be rebilled |
3.169. ExternalRequester
External Requester
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
contact |
Details about the external requester's contact. |
|||
contactId |
The ID of the external requester's contact. |
|||
The email of the external requester. |
||||
id |
Id in database |
|||
mobilePhone |
The mobile phone of the external requester. |
|||
phone |
The phone of the external requester. |
|||
title |
Civility of the external requester. |
3.170. ExternalRequesterCriteria
External Requester criteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the contact |
|||
createdById |
Creation of the contact |
|||
createdTime |
Created time of the contact |
|||
customerId |
Customer related to the contact |
|||
Email of the contact |
||||
employeeId |
Employee related to the contact |
|||
firstName |
First name of the contact |
|||
function |
Function of the contact |
|||
id |
Ident of the contact |
|||
keyword |
Keyword of the contact |
|||
lastTracking |
Last tracking of the contact |
|||
modificationById |
Last modification of the contact |
|||
modificationTime |
Modification time of the contact |
|||
name |
Name of the contact |
|||
service |
Service of the contact |
|||
siteDecisionMaker |
True if the Site is a decision maker |
|||
siteFinancialContact |
True if the Site is a financial contact |
|||
siteHelpdeskBlacklisted |
True if the Site is blacklisted by the helpdesk |
|||
siteHelpdeskContact |
True if the Site is a help desk contact |
|||
siteHelpdeskMainContact |
True if the Site is the help desk main contact |
|||
siteHelpdeskVIPContact |
True if the Site is a help VIP contact |
|||
siteId |
Site related to the contact |
|||
siteIntern |
True if the contact of the Site is an intern |
|||
siteMainContact |
True if the Site should be a main contact |
|||
siteSalesContact |
True if the Site is a sales contact |
|||
tag |
You can fill in the code, name or firstName in this field |
|||
validity |
Details about the validity of the external requester |
3.171. Feature
Feature of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the feature. |
|||
id |
Id in database |
|||
name |
The name of the feature. |
3.172. FeatureCriteria
Criteria used on Feature when doing a Feature search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
moduleId |
||||
name |
||||
onlyValid |
True to return only valid features |
|||
tag |
||||
validity |
3.173. FeatureFlag
Application feature
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
active |
If the feature is active |
|||
domain |
Feature classification (main level) |
|||
id |
Feature identifier |
|||
label |
Feature description |
|||
subDomain |
Feature classification (detail level) |
3.174. FieldError
Object containg the error for a field
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
elementId |
The id of the sub element in error (which can have several errors) |
|||
fieldName |
X |
The fieldName of the field in error |
||
message |
X |
The error message |
3.175. FinancialConditionOfPayment
The condition of payment for a customer
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Payment code |
|||
day |
Day of the month on which the payment will be done |
double |
||
deadLine |
Number of days to carry out the payment |
|||
referenceOnBankStatement |
Reference on bank statement |
|||
term |
Period of payment |
3.176. FiscalYearBase
Fiscal Year
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the FiscalYear |
|||
id |
Id in database |
|||
journalEntryNumberingId |
Id of the JournalEntryNumbering |
|||
name |
Name of the FiscalYear |
3.177. FiscalYearCommon
Fiscal Year
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
closingDate |
Date on which the fiscal year is officially closed. |
date |
||
code |
Code of the FiscalYear |
|||
endDate |
Fiscal year's end date |
date |
||
id |
Id in database |
|||
journalEntryNumberingId |
Id of the JournalEntryNumbering |
|||
name |
Name of the FiscalYear |
|||
startDate |
Fiscal year's start date |
date |
3.178. FixedAssetRecordSheetBase
Fixed asset record sheet
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Name of fixed asset record sheet |
3.179. FixedAssetRecordSheetCommon
Fixed asset record sheet
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Name of fixed asset record sheet |
|||
number |
Number of fixed assets |
3.181. ForcedVatAmountHolder
VAT Amount and forced indicator holder
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amount |
Forced amount |
double |
||
forced |
X |
Returns true if the amount is forced |
||
managementObjectLineId |
ID of the management object line |
3.182. FormConfig
Form Config
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
controls |
Map of ControlBehavior |
Details about the control behavior linked to the field |
||
deletable |
Deletion allowed |
|||
editable |
Update allowed |
|||
fields (Deprecated) |
List of ControlBehavior |
Details about the control behavior linked to the field |
||
formSearchHidden |
Form search hidden |
|||
insertable |
Creation allowed |
|||
type |
Type of the formConfig |
3.183. FormConfigType
Type of form config
Type : enum (TIMESHEET, SCHEDULE, PROJECT, SEARCH_PROJECT, PHASE, SUB_PHASE, PROJECT_TASK, SEARCH_PROJECT_TASK, SEARCH_EMPLOYEE, EMPLOYEE, SEARCH_CUSTOMER, CUSTOMER, SEARCH_CONTACT, CONTACT, SEARCH_EVENT, EVENT, SEARCH_ISSUE, ISSUE, ISSUE_TASK, SEARCH_SPRINT_CARDS, LEAVE_REQUEST, CUSTOM_REQUEST, SEARCH_PROJECT_EVENT, SEARCH_LEAVE_REQUEST_EMPLOYEE, SEARCH_LEAVE_REQUEST_MANAGER, SEARCH_APPROVAL, SEARCH_TIMESHEET_ENTRY, SEARCH_SCHEDULE, SEARCH_EXPENSE_REPORT_EMPLOYEE, SEARCH_EXPENSE_REPORT_MANAGER, SEARCH_CUSTOM_REQUEST, OPPORTUNITY, OPPORTUNITY_LINE, QUOTATION, QUOTATION_LINE, SALES_ORDER, SALES_ORDER_LINE, SALES_BILLING_TABLE, SALES_INVOICE, DELIVERY, DELIVERY_LINE, PRODUCTION_TO_BE_BILLED, PIPELINE_STAGE, SEARCH_PIPELINE_STAGE, QUOTE, QUOTE_LINE, PURCHASE_ORDER, PURCHASE_ORDER_LINE, PURCHASE_BILLING_TABLE, PURCHASE_INVOICE, RECEPTION, TEMPORARY_PURCHASE_INVOICE, SEARCH_OPPORTUNITY, SEARCH_QUOTATION, SEARCH_SALES_ORDER, SEARCH_SALES_BILLING_TABLE, SEARCH_SALES_INVOICE, SEARCH_DELIVERY, SEARCH_PRODUCTION_TO_BE_BILLED_EMPLOYEE, SEARCH_PRODUCTION_TO_BE_BILLED_MANAGER, SEARCH_QUOTE, SEARCH_PURCHASE_ORDER, SEARCH_PURCHASE_BILLING_TABLE, SEARCH_PURCHASE_INVOICE, SEARCH_RECEPTION, SEARCH_TEMPORARY_PURCHASE_INVOICE, SEARCH_SCHEDULE_BY_PROJECT, SEARCH_SCHEDULE_BY_EMPLOYEE, SEARCH_SCHEDULE_TIMESTAMPED, SEARCH_SCHEDULE_WORKLOAD)
3.184. FunctionalArea
Functional Area of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the functional area. |
|||
id |
Id in database |
|||
name |
The name of the functional area. |
3.185. FunctionalAreaCriteria
Criteria used on Functional Area when doing a Functional Area search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
name |
||||
onlyValid |
True to return only valid functional areas |
|||
tag |
||||
validity |
3.186. GeneralAccountBase
General account (ident example AKSAS22106800)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
General account label |
3.187. GeneralAccountCommon
General account
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
General account label |
|||
number |
General account number |
3.188. GeographicalDepartment
Geographical department
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the geographical department |
|||
companyId |
The id of the company |
|||
id |
Id in database |
|||
name |
Name of the geographical department |
|||
regionId |
The id of the region |
3.189. HistoryEntry
State of a project
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
Action of the modification |
|||
changeTracking |
Date and user in case of creation and modification |
|||
comment |
Comment of the modification |
|||
entryType |
Type of the entry |
|||
fieldName |
Name of the modified field |
|||
historyType |
Type of the modified object |
|||
id |
ID of the modification |
|||
objectId |
ID of the modified object |
|||
valueAfter |
Value after the modification |
|||
valueBefore |
Value before the modification |
3.190. HistoryEntryReadOption
ReadOption of a HistoryEntry
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the history entry |
Enum: CHANGE_TRACKING |
3.192. HistoryType
Type of the modified object
Type : enum (ISSUE, TASK, OPPORTUNITY, QUOTATION, SALES_ORDER, SALES_INVOICE, SALES_BILLING_TABLE, DELIVERY, QUOTE, PURCHASE_ORDER, PURCHASE_INVOICE, PURCHASE_BILLING_TABLE, RECEPTION, CONTACT, EMPLOYEE, EVENT, CUSTOMER, PROJECT)
3.193. Holiday
Holiday
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
Date of the holiday |
date-time |
||
type |
Type of holiday |
3.194. IBAN
Details about the IBAN of a people
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountNumber |
Account number - 11 digits max |
|||
country |
Country code of the address in the database |
|||
key |
Key of the IBAN |
3.195. IdIdentifiable
Basic type for all pojos with an API ID
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
3.196. IndexSplittingType
Contract revision index splitting type
Type : enum (MONTHLY, QUARTERLY, HALF_YEARLY, ANNUAL)
3.197. Indexes
All details about the revision index
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Index code |
|||
id |
Id in database |
|||
label |
Index label |
|||
type |
Example : MONTHLY |
|||
value1 |
Index first value |
double |
||
value10 |
Index 10th value |
double |
||
value11 |
Index 11th value |
double |
||
value12 |
Index 12th value |
double |
||
value2 |
Index second value |
double |
||
value3 |
Index third value |
double |
||
value4 |
Index fourth value |
double |
||
value5 |
Index 5th value |
double |
||
value6 |
Index 6th value |
double |
||
value7 |
Index 7th value |
double |
||
value8 |
Index 8th value |
double |
||
value9 |
Index 9th value |
double |
||
year |
Revision index year |
3.198. InternationalBankAccountDetails
International bank account details
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
bank |
Details to identify the international bank |
|||
holder |
Holder of the international bank |
3.199. InternationalBankHolder
Holder of the international bank
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountNumber |
Account number |
|||
accountType |
Type of the account for the holder |
|||
firstName |
The first name of the holder |
|||
name |
The name of the holder |
3.200. InternationalBankIdentification
Details to identify the international bank
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
bankAddress |
Details about bank address |
|||
bankCode |
The code of the bank |
|||
bankName |
The name of the bank |
|||
bankName2 |
The name 2 of the bank |
|||
bankType |
The type of the bank |
3.201. InventoryAndPackaging
Details about Inventory and Packaging
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
packagingType |
The packaging type of the item |
|||
packagingUnit |
The packaging unit of the item |
double |
3.203. Issue
Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
alert |
Set to true to indicate that the issue has an alert. |
|||
alertReason |
The reason for the alert of the issue. |
|||
changeTracking |
Date and user of creation and modification |
|||
closureComment |
Comment added when closing the issue. |
|||
closureDate (Deprecated) |
Closure date of the issue |
date-time |
||
closureRating |
The rating given upon closure of the issue, typically represented as a 5-star scale. |
double |
||
companyCode |
The code of the company. |
|||
contract |
Details of the associated contract. |
|||
contractId |
The ID of the associated contract. |
|||
contractService |
Details of the associated contract service. |
|||
contractServiceId |
The ID of the associated contract service. |
|||
contractualResolutionDate |
Contractual date for resolution. |
date-time |
||
contractualResponseDate |
Contractual date for response. |
date-time |
||
correctiveRevision |
Details of the corrective revision. |
|||
correctiveRevisionId |
The ID of the corrective version. |
|||
correctiveVersion |
Details of the corrective version. |
|||
correctiveVersionId |
The ID of the corrective version. |
|||
criticality |
Details of the criticality level. |
|||
criticalityId |
The ID of criticality level. |
|||
customData |
Map of CustomData |
The custom data (when present). |
||
customer |
Details of the customer. |
|||
customerId |
The ID of the customer. |
|||
customerLocation |
Details of the customer's location. |
|||
customerLocationId |
The ID of the customer's location. |
|||
description |
The description of the issue. |
|||
disabledMessages |
Set as true to disable messages in the issue. |
|||
effectiveResolutionDate |
The effective date of resolution. |
date-time |
||
effectiveResponseDate |
The effective date of response. |
date-time |
||
environment |
Details of the environment concerned. |
|||
environmentId |
The ID of the environment concerned. |
|||
estimatedResponseDate |
The estimated date of response. |
date-time |
||
expectedResolutionDate |
The expected date of resolution. |
date-time |
||
externalBehalfRequester |
Details of the external requester who initiated the issue on behalf of someone else. |
|||
externalBehalfRequesterId |
The ID of the external requester who initiated the issue on behalf of someone else. |
|||
externalClosingDate |
Closing date of the issue by the external party. |
date-time |
||
externalReport |
The report or summary visible to external users, providing details related to the issue. |
|||
externalRequester |
Details of the external requester. |
|||
externalRequesterId |
The ID of the external requester. |
|||
externallyVisible |
Indicates whether the issue is visible externally. |
|||
feature |
Details of the feature. |
|||
featureId |
The ID of the feature. |
|||
functionalArea |
Details of the functional area. |
|||
functionalAreaId |
The ID of the functional area. |
|||
gfrtUnit |
The unit used to measure the resolution time. |
|||
gfrtValue |
The contractual resolution delay. |
double |
||
grtUnit |
The unit used to measure the contractual response time. |
|||
grtValue |
The contractual intervention time frame. |
double |
||
id |
Id in database |
|||
internalClosingDate |
Closing date of the issue by the internal party. |
date-time |
||
internalReport |
The report or summary visible to internal users, providing details related to the issue. |
|||
issueState |
Details of the issue state. |
|||
issueStateId |
The ID of the issue state. |
|||
issueStatus |
Details of the issue status. |
|||
issueStatusId |
The ID of the issue state. |
|||
issueType |
Details of the issue type. |
|||
issueTypeId |
The ID of the issue type. |
|||
module |
Details of the module. |
|||
moduleId |
The ID of the module. |
|||
number |
The number of the issue. |
|||
onHold |
Details of the on-hold for the issue. |
|||
onHoldId |
The ID of the on-hold associated with the issue. |
|||
onHoldOccurrences |
List of OnHold |
All occurrences of the issue being put on hold |
||
openingDate |
The date when the issue was opened. |
date-time |
||
phase |
Details of the phase. |
|||
phaseId |
ID of the phase |
|||
priority |
Details of the priority of the issue. |
|||
priorityId |
The ID of the priority of the issue. |
|||
product |
Details of the linked product maintained in the issue. |
|||
productId |
The ID of the linked product maintained in the issue. |
|||
project |
Details of the project. |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details of the project task. |
|||
projectTaskId |
The ID of the project task. |
|||
receiptDate |
Date of receipt of issue. |
date-time |
||
reference1 |
The first reference. |
|||
reference2 |
The second reference. |
|||
regression |
Set to true if the issue is a regression. |
|||
regressionStatus |
The status of the regression. |
double |
||
resolutionPilot |
Details of the pilot responsible for resolving the issue. |
|||
resolutionPilotId |
The ID of the employee acting as the pilot responsible for resolving the issue. |
|||
resolutionStatus |
Indicator to specify whether the issue is resolved. |
|||
responseStatus |
Indicator to specify whether a response has been provided for the issue. |
|||
severity |
Details of the severity of the issue. |
|||
severityId |
The ID of the severity of the issue |
|||
subPhase |
Details of the sub-phase. |
|||
subPhaseId |
ID of the sub-phase |
|||
tags |
List of TagLinked |
List of the associated tags. |
||
targetRevision |
Details of the target revision. |
|||
targetRevisionId |
The ID of the target revision. |
|||
targetVersion |
Details of the target version. |
|||
targetVersionId |
The ID of the target version. |
|||
tasks |
List of Task |
List of tasks contained in the issue. |
||
title |
The title of the issue. |
3.204. IssueBase
Issue base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
3.205. IssueCommon
Issue common
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
number |
The number of the issue. |
|||
title |
The title of the issue. |
3.206. IssueCriteria
Criteria used on Issue when doing an Issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountManagerId |
||||
closureDate |
The closure date of the issue |
|||
companyCode |
||||
contractualResolutionDate |
The contractual resolution date of the issue |
|||
contractualResponseDate |
The contractual response date of the issue |
|||
correctiveRevisionId |
||||
correctiveVersionId |
||||
createdByEmployeeId |
||||
createdTime |
The created time of the issue |
|||
criticalityId |
||||
customData |
Map of Clause |
The custom data (when present) |
||
customerId |
||||
customerLocationId |
Customer's Location |
|||
description |
||||
effectiveResolutionDate |
The effective resolution date of the issue |
|||
environmentId |
||||
externalClosingDate |
The external closing date of the issue |
|||
externalReport |
||||
externallyVisible |
True if the issue is externally visible |
|||
featureId |
||||
functionalAreaId |
||||
id |
||||
internalClosingDate |
The internal closing date of the issue |
|||
isMultiCompany |
True if the issue is multi company |
|||
issueStateId |
||||
issueStatusId |
||||
issueStatusType |
Deprecated See statusType and enum IssueStatusType |
|||
issueTypeId |
||||
modificationTime |
The last time the issue was modified |
|||
moduleId |
||||
number |
||||
phaseId |
||||
priorityId |
||||
productBrandId |
||||
productClassificationId |
||||
productId |
||||
productModelId |
||||
productName |
||||
productTypeId |
||||
projectId |
Ident of the project (equivalent to the code of the project) |
|||
projectTaskId |
||||
readOption |
Options for retrieving extra information concerning the issue |
|||
refClient1 |
||||
refClient2 |
||||
resolutionPilotId |
||||
salesmanId |
||||
selectOption |
||||
severityId |
||||
sortOption |
List of SortField |
List of sort fields |
||
statusType |
||||
subPhaseId |
||||
tag |
||||
tagId |
Tags linked |
|||
targetRevisionId |
||||
targetVersionId |
||||
title |
||||
withoutCustomData |
True if the issue is without custom data |
|||
withoutSprint |
True if the issue is without sprint |
3.207. IssueMessage
Issue message (Message sur demande)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
alert |
True if the issue message comes from an alert on maintained product |
|||
author |
The author of the issue message |
|||
changeTracking |
Date and user of creation and modification |
|||
date |
Date of the issue message |
date-time |
||
employeeId |
The Id of the employee if message has been created by a Akuiteo user |
|||
id |
The Id of the issue message |
|||
intro |
Additional information about the issue message |
|||
isExternalEmployee |
True if the employee is external |
|||
issueId |
The issue's Id of the message |
|||
message |
The content of the issue message |
|||
read |
True if the issue message has been marked as read |
|||
type |
Example : ISSUE |
|||
userId |
The Id of the user |
3.208. IssueMessageIndicationType
Type of indication filled in intro field when Issue Message has been created. Can be the work group name of the issue, first and lastname of the person writing the message or another indicator.
Type : enum (NOTHING, ISSUE_WORK_GROUP_NAME, NAME_AND_FIRSTNAME_OF_THE_AUTHOR, OTHER_INDICATION)
3.209. IssueMessageReadOption
Options used to get additional information when doing an IssueMessage search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the issue message |
Enum: CHANGE_TRACKING |
3.210. IssueMessageSetup
Issue Message setup information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activateMessages |
True if messages have been activated on issues |
|||
companyId |
The Id of the company |
|||
emailNotificationDefault |
True if Email notifications should turned on by default, if so users should still be free to manually turn notifications off on a case by case basis. |
|||
id |
The Id of the issue message setting |
|||
indicationType |
Example : NOTHING |
|||
otherIndicationText |
Content of the indication when indicationType is set to 'OTHER_INDICATION' |
3.211. IssueMessageType
Type of the message, if the message is from an Issue message or a Customer message
Type : enum (ISSUE, CUSTOMER)
3.213. IssueQuickEntry
Issue from Quick Entry
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
description |
The description of the issue. |
|||
feature |
Details of the feature linked to the issue. |
|||
functionalArea |
Details of the functional area linked to the issue. |
|||
issueType |
The type of the issue. |
|||
module |
Details of the module linked to the issue. |
|||
phase |
Details of the phase linked to the issue. |
|||
project |
Details of the project linked to the issue. |
|||
projectTask |
Details of the project task linked to the issue. |
|||
severity |
Details of the severity linked to the issue. |
|||
subPhase |
Details of the sub-phase linked to the issue. |
|||
team |
Details of the team assigned. |
|||
title |
The title of the issue. |
3.214. IssueReadOption
Options used to get additional information when doing an Issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the issue |
Enum: CHANGE_TRACKING, CUSTOMER, CUSTOMER_LOCATION, TARGET_VERSION, CORRECTIVE_VERSION, TARGET_REVISION, CORRECTIVE_REVISION, PRODUCT, ENVIRONMENT, SEVERITY, CRITICALITY, PRIORITY, ISSUE_TYPE, ISSUE_STATUS, RESOLUTION_PILOT, CONTRACT, CONTRACT_SERVICE, TASKS, ISSUE_STATE, PROJECT, PHASE, SUB_PHASE, PROJECT_TASK, FUNCTIONAL_AREA, MODULE, FEATURE, ONHOLD, ONHOLD_OCCURRENCES, CUSTOM_DATA, EXTERNAL_REQUESTER, EXTERNAL_BEHALF_REQUESTER, TASKS_CREATED_BY, TASKS_UPDATED_BY, TASKS_TASK_TYPE, TASKS_NEXT_TASK_TYPE, TASKS_TEAM, TASKS_RESPONDING_EMPLOYEE, TASKS_TAKEN_IN_HAND_USER, TASKS_NEXT_TEAM, TASKS_NEXT_RESPONDING_EMPLOYEE, TASKS_ISSUE_INTERNAL_REPORT, TASKS_FORM_CONFIG, TAGS, FORM_CONFIG |
3.215. IssueState
State of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the issue state. |
|||
default |
Set as true to use this state by default. |
|||
id |
Id in database |
|||
name |
The name of the issue state. |
|||
order |
The order (ranking) of this state |
int32 |
3.216. IssueStateCriteria
Criteria used on State when doing a State's issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
issueStatusId |
||||
issueTypeId |
||||
name |
||||
productId |
||||
tag |
||||
validity |
3.217. IssueStatus
Status of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the issue status. |
|||
default |
Set as true to use this status by default. |
|||
id |
Id in database |
|||
name |
The name of the issue status. |
|||
type |
The type of the issue status. |
3.218. IssueStatusCriteria
Criteria used on Status when doing a Status' issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
name |
||||
statusState |
||||
tag |
||||
validity |
3.219. IssueStatusType
Status of an issue
Type : enum (CREATED, IN_PROGRESS, RESOLVED, ON_HOLD, CLOSE_EXT, CLOSE_INT)
3.220. IssueType
Type of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the issue type. |
|||
default |
Set as true to use this type by default. |
|||
firstTaskType |
Details of the first task type. |
|||
firstTaskTypeId |
ID of the first task type. |
|||
id |
Id in database |
|||
name |
The name of the issue type. |
3.221. IssueTypeCriteria
Criteria used on Issue's Type when doing an Issue's Type search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
default |
True if the issue type is the default one |
|||
id |
||||
name |
||||
tag |
||||
validity |
||||
validityDate |
The validity date of the issue type |
3.222. IssueTypeReadOption
Options used to get additional information when doing a Issue Type search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the issue type |
Enum: FIRST_TASK_TYPE |
3.223. IssuesWithSprintStep
Issue with Sprint's Step
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
issuesIds |
List of [string] |
List of issue ids |
||
sprintIssueStep |
3.224. Item
Item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountSettings |
Accounting information for an item. |
|||
billingMode |
defaut billing mode for the item |
|||
category |
All details about the category of the product |
|||
categoryId |
The Id of the category |
|||
comment |
Comment on the product |
|||
companyCode |
The company code |
|||
customData |
Map of CustomData |
All custom data to update |
||
entityCode |
The entity code |
|||
family (Deprecated) |
The category of the product |
|||
grouping |
The grouping of the product |
|||
id |
Id in database |
|||
inventory |
Returns true if the product is in the inventory |
|||
inventoryAndPackaging |
Details about Inventory and Packaging |
|||
name |
Identification name |
|||
productionEstimatedDuration |
Estimated duration in minutes |
double |
||
quantityPrecision |
Number of decimals for this item quantity |
double |
||
reference |
The reference of the product |
|||
shortName |
Abbreviated designation |
|||
subCategory |
All details about the sub-category of the product |
|||
subCategoryId |
The Id of the sub-category |
|||
subFamily (Deprecated) |
The sub-category of the product |
|||
unitPricePrecision |
Number of decimals for this item unit price |
double |
3.225. ItemAccountingInfo
Accounting information for an item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
disabledDate |
Disabled date of the purchased item. |
date |
||
exportCostAccount |
Number of the export cost account set for purchased item export transactions. |
|||
exportGroupAccount |
Number of the export group account set for purchased item export group transactions. |
|||
intraComCostAccount |
Number of the intra-community cost account set for purchased item intracom transactions. |
|||
intraComGroupAccount |
Number of the intra-community group account set for purchased item intracom group transactions. |
|||
intraComInternalAccount |
Number of intra-community internal account set for purchased item intracom internal transactions. |
|||
intraComSubscriptionAccount |
Number of the intra-community subscription account set for purchased item intracom subscription transactions. |
|||
localCostAccount |
Number of the local cost account set for purchased item local transactions. |
|||
localGroupAccount |
Number of the local group account set for purchased item local group transactions. |
|||
localInternalAccount |
Number of the local internal account set for purchased item local internal transactions. |
|||
localSubscriptionAccount |
Number of the local subscription account set for purchased item local subscription transactions. |
|||
marketEndDate |
End of market of the purchased item. |
date |
||
reverseVAT |
Set the purchased item with reverse VAT liability. |
|||
toBeEstablishedAccount |
To be established account |
|||
vatCode |
X |
Code of the VAT tax rate for the purchased item. |
3.226. ItemBase
Item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
3.227. ItemCommon
Details about the commons item's properties
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
grouping |
The grouping of the product |
|||
id |
Id in database |
|||
name |
The name of the product |
|||
reference |
The reference of the product |
3.228. ItemLine
ItemLine
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE) |
|||
additionalFreeFields |
Additional free fields of a line |
|||
afterTaxAmountTotal |
Total After-Tax amount expressed in company currency |
double |
||
afterTaxAmountTotalCurrency |
Total After-Tax amount in the currency |
double |
||
amountTotal |
Total amount expressed in company currency |
double |
||
amountTotalCurrency |
Total amount in the currency |
double |
||
complementName |
Description of the line |
|||
discount |
Discount applied |
|||
endDate |
Period end date |
date-time |
||
forcedVat |
Forced VAT for the line |
|||
generalAccount |
General Account |
|||
id |
Id in database |
|||
item |
Details about the item |
|||
itemId |
The Id of the product |
|||
managementObjectId |
Id of the management object |
|||
name |
Name of the line |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
quantity |
Quantity of the product |
double |
||
rankNumber |
Rank number of the line |
double |
||
resource |
Resource allocated to complete the task |
|||
resourceId |
Id of the resource allocated to complete the task |
|||
startDate |
Period start date |
date-time |
||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
totalPrice |
Total price before discount expressed in company currency (unit price * quantity) |
double |
||
totalPriceCurrency |
Total price before discount in the currency (unit price * quantity) |
double |
||
unitPrice |
Unit price of the product expressed in company currency |
double |
||
unitPriceCurrency |
Unit price of the product expressed in company currency. The value in this field is not stored. Upon retrieval, it is calculated based on the rate in effect on the date of the management sales object. |
double |
||
vat1 |
Details about the first VAT rate |
|||
vat2 |
Details about the second VAT rate |
|||
vatAmount1 |
Amount expressed in company currency with the first VAT |
double |
||
vatAmount1Currency |
Amount in currency for the first VAT |
double |
||
vatAmount2 |
Amount expressed in company currency for the second VAT |
double |
||
vatAmount2Currency |
Amount in currency for the second VAT |
double |
3.229. JournalEntryNumberingBase
Numbering of the fiscal year journal entries
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
fiscalYearId |
Id of the fiscalYear |
|||
id |
Id in database |
|||
prefix |
Prefix of the JournalEntryNumbering |
3.231. LinkDirectionEnum
A filation link type can be set with a link direction
Type : enum (ASCENDING, DESCENDING, TRANSVERSE, NOT_APPLICABLE)
3.232. LinkedObjectType
Type of publish.
Type : enum (CUSTOMER, CONTACT, OPPORTUNITY, EVENT, CARD, ISSUE, EXPENSE, EXPENSE_REPORT, QUOTATION, SALES_ORDER, QUOTE, PURCHASE_ORDER, PURCHASE_INVOICE, INVOICE, PROJECT, SUPPLIER, DELIVERY, EMPLOYEE, CONTRACT, COMPANY, RECEPTION, SALES_BILLING_TABLE, PURCHASE_BILLING_TABLE, TRAINING_SESSION, ASSIGNED_TO, OTHER_THIRD_PARTY, PURCHASE_CONTRACT, DISBURSEMENT, PURCHASE_REQUEST, JOURNAL_ENTRY, RECEIPT, REGISTRATION, REGISTRATION_FILE, TASK, PURCHASE_REQUEST_LINE, PHASE, PROJECT_GROUP, MISCELLANEOUS_TRANSACTIONS, PART, SERVICE, PROSPECT, THIRD_PARTY_SITE, CUSTOMER_SITE, SUPPLIER_SITE, INTERNSHIP, PROJECT_TASK, CUSTOM_REQUEST, TEMPORARY_PURCHASE_INVOICE, FIXED_ASSET, SUB_PHASE, CAMPAIGN, DIRECT_DEBIT_MANDATE)
3.233. LocationLink
A link between a location and a product
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
comment |
All comments about the location linked. |
|||
contact |
Details about the contact of the location linked. |
|||
contactId |
Id of the contact. |
|||
currentLocation |
Set as true if the location linked is the current location of the maintened item. |
|||
customer |
Details about the customer. |
|||
customerId |
Id of the customer. |
|||
customerSite |
Details about the customer site. |
|||
customerSiteId |
Id of the customer site. |
|||
employee |
Details about the employee |
|||
employeeId |
Id of the employee. |
|||
endDate |
End date of the link between the location and a product. |
date-time |
||
id |
Id of the location of the maintained product |
|||
maintainedItemId |
Id of the product. |
|||
quantity |
The quantity of the product. |
double |
||
scheduledEndDate |
Scheduled End date of the link between the location and a product. |
date-time |
||
startDate |
Start date of the link between the location and a product. |
date-time |
||
state |
The state of the link between the location and a product. |
|||
status |
All details about the location status. |
|||
statusId |
ID of the location status. |
3.234. LocationLinkState
Status of the maintained product'location
Type : enum (ARCHIVED, DISABLED, FUTURE, IN_PROGRESS, TO_VALIDATE)
3.235. LocationStatusBase
Basic information for Status of the maintained product.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the locations status. |
|||
id |
Id in database |
|||
name |
Name of the location status. |
3.236. Mail
Represents all information needed to send a mail (recipient, subject and body)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
body |
Content of the mail as a text |
|||
cc |
List of [string] |
Mail carbon copy recipients |
||
cci |
List of [string] |
Mail hidden carbon copy recipients |
||
from |
Mail sender |
|||
replyTo |
Mail reply to |
|||
title |
Mail title |
|||
to |
List of [string] |
Mail recipients |
3.237. MaintainedItem
Maintained Item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
administrativeProduct |
Maintained item set as an administrative maintained product |
|||
classification |
Maintained item classification |
|||
classificationId |
Maintained item classification id |
|||
criticalProduct |
Maintained item set as a critical maintainedproduct |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
disabledProduct |
Maintained item set as disabled |
|||
endOfUseDate |
The end-of-use date of the maintained product |
date-time |
||
entryDate |
The entry date of the maintained product |
date-time |
||
environmentManaged |
Maintained item managed by environments |
|||
exitDate |
The exit date of the maintained product |
date-time |
||
functionalAreaManaged |
Maintained item managed by functional areas |
|||
hidePreviousVersions |
Hide previous versions of the maintained item in the Customer Extranet Portal |
|||
id |
Id in database |
|||
identification |
Désignation |
|||
internalProduct |
Maintained item set as an internal maintained product |
|||
isHiddenHD |
Maintained item not seen in help desk |
|||
isHiddenInIssue |
Maintained item not seen in issue creation |
|||
isHiddenOnExtranet |
Maintained item not seen on the Customer Extranet Portal |
|||
locationsLinked |
List of LocationLink |
Locations linked to the maintained item. |
||
maintainedProduct |
True if the product is a maintained product |
|||
maintenanceComplete |
Maintained item with maintenance completed |
|||
name |
Name of the maintained item |
|||
obsoleteProduct |
Maintained obsolete product |
|||
productType |
Maintained item type |
|||
productTypeId |
Maintained item type ident |
|||
reminder |
Reminder alert |
|||
revisionId |
Maintained item revision id |
|||
rightManaged |
Maintained item managed by rights (DMFs) |
|||
serialNumber |
Serial number of the maintained item |
|||
severity |
Severity on which to apply the alert |
|||
severityId |
Severity id |
|||
taskType |
Details about the task type |
|||
taskTypeId |
ID of the task type |
|||
templateProduct |
Details about the maintained item template |
|||
templateProductCode |
Code of the maintained item template |
|||
templateProductId |
ID of the maintained item template |
|||
versionManaged |
Maintained item managed by versions |
3.238. MaintainedItemBrand
Maintained Item Brand
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of maintained item brand. |
|||
id |
Id in database |
|||
name |
Name of maintained item brand. |
3.239. MaintainedItemClassification
Maintained Item Classification
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of classification of maintained item. |
|||
id |
Id in database |
|||
name |
Name of classification of maintained item. |
3.240. MaintainedItemCriteria
Criteria used on Maintained Item when doing a Maintained Item search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
contractId |
||||
contractServiceId |
||||
customerId |
||||
id |
||||
identification |
||||
isAdministrativeProduct |
True if maintained item is an administrative product |
|||
isCriticalProduct |
True if maintained item is a critical product |
|||
isDisabledProduct |
True if maintained item is a disabled product |
|||
isEnvironmentManaged |
True if maintained item managed by environments |
|||
isFunctionalAreaManaged |
True if maintained item managed by functional areas |
|||
isHiddenHD |
True if maintained item is hidden hd |
|||
isHiddenInIssue |
True if maintained item is hidden in issue |
|||
isHiddenOnExtranet |
True if maintained item is hidden on extranet |
|||
isHidePreviousVersions |
True if maintained item is hidden in previous versions |
|||
isInternalProduct |
True if maintained item is an internal product |
|||
isMaintenanceComplete |
True if maintenance is completed |
|||
isObsoleteProduct |
True if product is obsolete |
|||
isRightManaged |
True if maintained item right is managed |
|||
isVersionManaged |
True if version is managed |
|||
maintenanceManaged |
True if maintenance managed |
|||
maintenanceModele |
True if maintenance modele |
|||
name |
||||
productTypeId |
||||
readOption |
Options for retrieving extra information concerning the maintained item |
|||
serialNumber |
||||
tag |
3.241. MaintainedItemReadOption
Options used to get additional information when doing a MaintainedItem search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the maintained item |
Enum: TASK_TYPE, SEVERITY, TEMPLATE_PRODUCT, CLASSIFICATION, PRODUCT_TYPE, LINKED_LOCATIONS, LINKED_LOCATIONS_CUSTOMER, LINKED_LOCATIONS_CUSTOMER_SITE, LINKED_LOCATIONS_EMPLOYEE, LINKED_LOCATIONS_CONTACT, LINKED_LOCATIONS_LOCATION_STATUS, CUSTOM_DATA |
3.242. MaintainedItemType
Maintained Item Type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
byDefault |
Set as true to use this time by default for all maintained items. |
|||
childOfBOM |
Maintained item product type options to set. Set as ANY by default |
|||
code |
Code for the type of maintained item. |
|||
id |
Id in database |
|||
integratedTransactionManagement |
Stock movement management integrated. Set as false by default |
|||
name |
Name for the type of maintained item. |
|||
parentOfBOM |
Maintained item product type options to set. Set as ANY by default |
|||
productTypeSetup |
Maintained item product type setup. Set as MATERIAL by default |
|||
serialNumber |
Maintained item product type options to set. Set as ANY by default |
3.243. MaintainedItemTypeOptions
Maintained item product type options
Type : enum (ANY, REQUIRED, PROHIBITED)
3.245. ManagementCustomerCriteria
Criteria used on Customer when doing a Customer search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountManagerId |
The ID of the account manager for the customer |
|||
categoryId |
Category of the customer |
|||
code |
Name of the customer |
|||
id |
Ident of the customer |
|||
salesmanId |
The ID of the sales man for the customer |
|||
sectorId |
Sector of the customer |
|||
subCategoryId |
Subcategory of the customer |
|||
type |
Type of the customer (between PROSPECT and CUSTOMER) |
3.246. ManagementObject
Management object (pièce de gestion)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountingJournal |
Details of the accounting journal |
|||
accountingJournalId |
ID of Accounting Journal |
|||
afterTaxAmount |
After-Tax amount expressed in company currency |
double |
||
afterTaxAmountCurrency |
After-Tax amount in the currency |
double |
||
approvalDate |
Date of approval |
date-time |
||
approvalState |
State of approval |
|||
assignmentIndicator |
Specifies the type of project and phase: mono project and mono phase, mono project and multi phase, or multi project. |
|||
changeTracking |
||||
companyCode |
The company code |
|||
companyId |
ID of the company |
|||
conditionOfPayment |
||||
currency |
Currency used in the management object |
|||
currencyCode |
Code of the currency used in the management object |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
date |
Date on the management object |
date-time |
||
description |
Description |
|||
entityCode (Deprecated) |
The entity code |
|||
exchangeRate |
The currency's exchange rate |
double |
||
fiscalYear |
Belonging fiscal year |
|||
fiscalYearId |
Id of the fiscalYear |
|||
group |
Group object |
|||
id |
Id in database |
|||
internal |
Internal object |
|||
manager |
Details of the employee |
|||
managerId |
Id of the manager |
|||
methodOfPayment |
Method of payment |
|||
name |
Name of the management object |
|||
number |
The number of the management object |
|||
payment (Deprecated) |
Deprecated : Use conditionOfPayment instead |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
preTaxAmount |
Pre-Tax Amount expressed in company currency |
double |
||
preTaxAmountCurrency |
Pre-Tax Amount in the currency |
double |
||
pricingMethod |
Details about the pricing method. The method by which pricing is to be determined. |
|||
pricingMethodId |
The id of the pricing method |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
thirdPartyId |
The Id of the third-party |
|||
thirdPartyToBillId |
The Id of the third-party to bill |
|||
type |
Example : QUOTATION |
3.247. ManagementObjectBase
Basic information on the management object (pièce de gestion)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Name of the management object |
|||
number |
The number of the management object |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
3.248. ManagementObjectBatchResult
Object containing :
- the ids of the successfully treated management objects
- the ids of the management objects with errors
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
errors |
List of ErrorMessage |
Contains a list of detailed error messages related to the processing of each identifier. |
||
idsOnError |
List of [string] |
Ids of the management object not processed in batches |
||
idsOnSuccess |
List of [string] |
Ids of the management object processed in batches |
||
managementObjectType |
Type of the management object processed in batches |
3.249. ManagementObjectCommon
Details on common properties of management object (pièce de gestion)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
afterTaxAmount |
After-Tax amount expressed in company currency |
double |
||
changeTracking |
||||
companyCode |
The company code |
|||
companyId |
ID of the company |
|||
currency |
Currency used in the management object |
|||
currencyCode |
Code of the currency used in the management object |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
date |
Date on the management object |
date-time |
||
description |
Description |
|||
entityCode (Deprecated) |
The entity code |
|||
id |
Id in database |
|||
name |
Name of the management object |
|||
number |
The number of the management object |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
preTaxAmount |
Pre-Tax Amount expressed in company currency |
double |
||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
thirdPartyId |
The Id of the third-party |
|||
type |
Example : QUOTATION |
3.250. ManagementObjectCriteria
Criteria used to get more details about the management object.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
afterTaxAmount |
After tax amount of the management object |
|||
approvalDate |
Approval date of the management object |
|||
approvalState |
Approval state of the management object |
|||
companyCode |
Company code of the management object |
|||
creationDate |
Creation date of the management object |
|||
currencyCode |
Currency code of the currency used in the management object |
|||
customData |
Map of Clause |
The custom data (when present) |
||
date |
Date of the management object |
|||
description |
Description of the management object |
|||
entityCode |
Entity code of the management object |
|||
fiscalYearId |
Id of the fiscal year |
|||
group |
True if group |
|||
id |
ID of the management object |
|||
internal |
True if management object is internal |
|||
journalId |
Id of the journal |
|||
managerId |
Id of the manager linked with the management object |
|||
methodOfPayment |
Method of payment of the management object |
|||
name |
Name of the management object |
|||
preTaxAmount |
Pre tax amount of the management object |
|||
thirdPartyId |
Id of the third party |
|||
thirdPartyToBillId |
Id of the third party to bill |
|||
validationDate |
Validation of the management object |
3.251. ManagementObjectLine
Management object line (ligne de pièce de gestion)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE) |
|||
additionalFreeFields |
Additional free fields of a line |
|||
afterTaxAmountTotal |
Total After-Tax amount expressed in company currency |
double |
||
afterTaxAmountTotalCurrency |
Total After-Tax amount in the currency |
double |
||
amountTotal |
Total amount expressed in company currency |
double |
||
amountTotalCurrency |
Total amount in the currency |
double |
||
complementName |
Description of the line |
|||
generalAccount |
General Account |
|||
id |
Id in database |
|||
managementObjectId |
Id of the management object |
|||
name |
Name of the line |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
quantity |
Quantity of the product |
double |
||
rankNumber |
Rank number of the line |
double |
||
resource |
Resource allocated to complete the task |
|||
resourceId |
Id of the resource allocated to complete the task |
|||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
totalPrice |
Total price before discount expressed in company currency (unit price * quantity) |
double |
||
totalPriceCurrency |
Total price before discount in the currency (unit price * quantity) |
double |
||
unitPrice |
Unit price of the product expressed in company currency |
double |
||
unitPriceCurrency |
Unit price of the product expressed in company currency. The value in this field is not stored. Upon retrieval, it is calculated based on the rate in effect on the date of the management sales object. |
double |
3.252. ManagementObjectLineCommon
Common properties of management object line
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
amountTotal |
Total amount expressed in company currency |
double |
||
amountTotalCurrency |
Total amount in the currency |
double |
||
id |
Id in database |
|||
managementObjectId |
Id of the management object |
|||
name |
Name of the line |
|||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the project task of the project |
|||
projectTaskId |
Id of the project task |
|||
quantity |
Quantity of the product |
double |
||
rankNumber |
Rank number of the line |
double |
||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
|||
unitPrice |
Unit price of the product expressed in company currency |
double |
||
unitPriceCurrency |
Unit price of the product expressed in company currency. The value in this field is not stored. Upon retrieval, it is calculated based on the rate in effect on the date of the management sales object. |
double |
3.253. ManagementObjectLineCriteria
Criteria used to get more details about the management object line.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalFreeFieldCriteria |
||||
dutiableCriteria |
||||
endDate |
End period clause |
|||
generalAccountNumber |
||||
grouping |
Grouping of the item |
|||
id |
||||
phaseId |
||||
projectCriteria |
Criteria on project linked to the line |
|||
projectId |
||||
reference |
Reference of the item |
|||
resourceId |
Resource allocated to complete the task |
|||
startDate |
Start period clause |
|||
subPhaseId |
3.254. ManagementObjectType
Type of the management object
Type : enum (QUOTATION, SALES_ORDER, QUOTE, PURCHASE_ORDER, CUSTOM_REQUEST, PURCHASE_INVOICE, EXPENSE_REPORT, EXPENSE, INVOICE, SALES_BILLING_TABLE, PURCHASE_BILLING_TABLE, RECEPTION, DELIVERY, PRODUCTION)
3.255. ManagementProjectCriteria
Criteria used on Project when doing a Project search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activityId |
||||
categoryId |
||||
companyId |
The Id of the company |
|||
customerId |
||||
customerProjectId |
Ident of the project (equivalent to the code of the project) |
|||
departmentId |
||||
divisionGroupingId |
||||
divisionId |
||||
entityId |
||||
financialManagerId |
||||
id |
||||
managerId |
||||
name |
||||
productionManagerId |
||||
projectGroupCode |
||||
projectState |
||||
referentialDate |
Date à laquelle l'affaire doit être active (en prod) |
date-time |
||
salesManagerId |
||||
subCategoryId |
||||
subCategoryLevel2Id |
||||
tag |
Unused at the moment |
|||
yearId |
Ident of the year |
3.256. ManagerVisibilityCriteria
Manager's criteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
includeManager |
Include manager in the search result |
|||
includeResourcesTwoManagementLevelsBelow |
Include resources from two management levels below (N-2) in the search result |
|||
managerId |
Id of the manager |
3.257. Message
A message is a combination of a Mail (used to store standard information for sending a mail) and functional information. This functional information is processed by backend service to compute standard information for sending mail like an employee's email address.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
attachFile |
Location of the file to be attached. |
|||
ccRecipients |
List of MessageRecipient |
List of recipients to be included in CC (carbon copy). |
||
cciRecipients |
List of MessageRecipient |
List of recipients to be included in BCC (blind carbon copy - CCI). |
||
All details required to send an email (recipients, subject, body). |
||||
publishedDocuments |
List of PublishedDocument |
List of documents to be published as attached files. |
||
replyTo |
Mail recipient for reply-to. |
|||
toRecipients |
List of MessageRecipient |
List of primary recipients. |
3.258. MessageRecipient
Recipient of a message
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
address |
The email address of the recipient. |
|||
id |
Id in database |
|||
summary |
A brief summary or description of the recipient. |
|||
type |
Type of message recipient. |
3.259. MessageRecipientType
Message recipient type
Type : enum (USER, EMPLOYEE, CONTACT, TEAM, MAIL_ADDRESS)
3.260. MethodOfPayment
Method of payment
Type : enum (CREDIT_CARD, CHECK, CASH, CHECK_LETTER, DIRECT_DEBIT, INTER_BANK_PAYMENT_DOCUMENT, BANK_DRAFT, BANK_TRANSFER, BANK_TRANSFER_CURRENCY, OTHER)
3.261. Module
Module of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the module. |
|||
id |
Id in database |
|||
name |
Name of the module |
3.262. ModuleCriteria
Criteria used on Module when doing a Module search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
functionalAreaId |
||||
id |
||||
name |
||||
onlyValid |
True to return only valid modules |
|||
tag |
||||
validity |
3.263. NoneSEPA
International bank detail
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
beneficiary |
Details of the beneficiary's international bank account, including identification and account holder information. |
|||
defaultBankDetail |
Set as true if this international bank detail will be used by default. |
|||
intermediate |
Details of the intermediate's international bank account, including identification and account holder information. |
3.264. ObjectHistoryLink
A link between a target object and other objects
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
objectId |
Id of the object linked to a target object |
|||
objectType |
Example : CUSTOMER |
|||
targetId |
Id of target object |
3.265. OnHold
On Hold of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
changeTracking |
Date and user of creation and modification |
|||
date |
Beginning of this instance issue being on hold |
date-time |
||
endDate |
End of the this instance of the issue being on hold |
date-time |
||
estimatedResponseDate |
The estimated response date |
date-time |
||
id |
Id in database |
|||
issueId |
The id of the issue on hold |
|||
issueState |
Details about the state of the issue |
|||
issueStateId |
ID of the issue state |
|||
issueStatus |
Details about the status of the issue |
|||
issueStatusId |
ID of the issue status |
|||
onHoldReason |
Details about the on hold reason |
|||
onHoldReasonId |
ID of the on hold reason |
|||
putOnHoldBy |
The user putting the issue on hold |
|||
putOnHoldById |
ID of the user putting the issue on hold |
|||
rdv |
True if it is an rdv |
|||
reason |
Reason why the issue is on hold |
|||
takenOffHoldBy |
The user resuming the issue |
|||
takenOffHoldById |
ID of the user resuming the issue |
|||
takenOffHoldDate |
Date on which an endDate was set (This can be done retro actively). |
date-time |
3.266. OnHoldCriteria
Criteria used when doing an on hold entries search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
The date the issue has been put on hold |
|||
endDate |
The date the issue has been resumed |
|||
estimatedEndDate |
The estimated end date of the issue |
|||
id |
||||
onHoldReasonId |
||||
putOnHoldById |
||||
readOption |
Options for retrieving extra information concerning the on hold object |
|||
reason |
||||
takenOffHoldById |
3.267. OnHoldReadOption
Options used to get additional information when doing an on hold search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the on hold object |
Enum: ON_HOLD_REASON, ISSUE_STATUS, ISSUE_STATE, PUT_ON_HOLD_BY, TAKEN_OFF_HOLD_BY, CHANGE_TRACKING |
3.268. OnHoldReason
Reason of a on hold
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the hold reason. |
|||
default |
Set to “true” to apply this default reason to holds. |
|||
description |
The description of the hold reason. |
|||
id |
Id in database |
|||
name |
Name of the hold reason. |
|||
order |
Order number of the reason |
int32 |
3.269. OnHoldReasonCriteria
Criteria used when doing a On Hold Reason search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
name |
||||
tag |
3.270. OpportunityBase
OpportunityBase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the opportunity. |
|||
id |
Id in database |
|||
name |
The name of the opportunity. |
3.271. OtherThirdPartieBase
Other Third Partie Base (Autre Tiers)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.272. OtherThirdPartyTypeBase
Type of Other Third-Party
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
X |
The code of the other third-party type |
||
id |
Id in database |
|||
name |
X |
The name of the other third-party type |
3.273. PatchElement
A JSONPatch as defined by RFC 6902
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
from |
X |
A JSON-Pointer @see https://tools.ietf.org/html/rfc6901 |
||
op |
X |
The operation to be performed |
Enum: ADD, REMOVE, REPLACE, TEST, MOVE, COPY, AK_APPEND, ADD, REMOVE, REPLACE, TEST, MOVE, COPY, AK_APPEND |
|
path |
X |
A JSON-Pointer @see https://tools.ietf.org/html/rfc6901 |
||
value |
The value to be used within the operations. |
3.274. PatchHolder
List of patches to apply to the idents specified
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
ids |
List of [string] |
Idents to patch |
||
patchElements |
List of PatchElement |
List of patches to apply |
3.275. Payment
Payment
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Payment code |
|||
day |
Day of the month on which the payment will be done |
double |
||
deadLine |
Number of days to carry out the payment |
|||
term |
Period of payment |
3.276. PeopleLink
People Link
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
defaultLink |
Determine the default people link used in the case. 'True' if the people link is the one to apply by default |
|||
id |
Id in database |
|||
linkSource |
Detail about the people link relationship between the path third party and another third party. |
|||
linkSourceId |
Id of the type of people link for the source third party. |
|||
linkTarget |
Detail about the people linkTarget relationship between the path third party and another third party. |
|||
linkTargetId |
Id of the type of people link for the target third party. |
|||
linkType |
A link can be set as a Management Link or a Filiation Link. |
|||
sourceThirdParty |
Detail about the third party. |
|||
sourceThirdPartyId |
Id of the source third party. |
|||
sourceThirdPartyType |
Type of the source third party linked (PROSPECT, CUSTOMER, SUPPLIER OR OTHER_THIRD_PARTY) |
|||
targetThirdParty |
Detail about the third party |
|||
targetThirdPartyId |
Id of target third party to link. |
|||
targetThirdPartyType |
Type of the target third party linked (PROSPECT, CUSTOMER, SUPPLIER OR OTHER_THIRD_PARTY) |
3.277. PeopleLinkCriteria
Criteria used on People Link when doing a People Link search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
defaultLink |
If true, the people link is the one set by default on the third party with the link |
|||
id |
||||
linkSourceId |
Id of the people link relationship between the path third party and another third party |
|||
linkTargetId |
Id of the people link relationship between a third party and the path third party |
|||
linkType |
A link can be set as a Management Link or a Filiation Link |
|||
readOption |
Options for retrieving extra information concerning the peopleLink |
|||
sourceThirdPartyId |
Id of the third party linked |
|||
sourceThirdPartyType |
Type of the source third party linked (PROSPECT, CUSTOMER, SUPPLIER OR OTHER_THIRD_PARTY) |
|||
targetThirdPartyId |
Id of the target third party with people links |
|||
targetThirdPartyType |
Type of the third party with people links (PROSPECT, CUSTOMER, SUPPLIER OR OTHER_THIRD_PARTY) |
3.278. PeopleLinkReadOption
Options used to get additional information when doing a peopleLink's search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the people link |
Enum: LINK_SOURCE, LINK_TARGET, SOURCE_THIRD_PARTY, TARGET_THIRD_PARTY |
3.279. PeopleLinkType
People Link Type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code for the type of People link. |
|||
companyCode |
The code of the company. |
|||
description |
The description for the type of People link. |
|||
id |
Id in database |
|||
linkDirection |
A filation link type can be set with a link direction |
|||
static |
A link can be set as static if it is not intended to be modified |
|||
type |
A link can be set as a Management Link or a Filiation Link |
3.280. PeopleLinkTypeCriteria
Criteria used on People Link Type when doing a Link Type search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
type |
A link can be set as a Management Link or a Filiation Link |
3.281. PeopleLinkTypeEnum
A link can be set as a Management Link or a Filiation Link
Type : enum (MANAGEMENT_LINK, FILIATION_LINK)
3.282. Period
Period
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
from |
Smaller date of the period |
date-time |
||
granularity |
To limit the granularity to a unit other than milliseconds, pass the units as the third parameter. DAY by default. |
|||
inclusivity |
Inclusivity. A [ indicates inclusion of a value. A ( indicates exclusion (for the smaller date of the period, use ) and ] for the bigger one). Inclusive by default. |
|||
to |
Bigger date of the period |
date-time |
3.283. PeriodGranularity
Granularity of a period
Type : enum (YEAR, MONTH, DAY, HOUR, MINUTE, SECOND)
3.284. Periodicity
Periodicity
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Periodicity of payment (0 ⇒ Unique (default); 1 ⇒ Annual; 2 ⇒ Bi-annual; 3 ⇒ Quarterly; 4 ⇒ Monthly) |
|||
duration |
Duration in month |
double |
||
id |
Id in database |
|||
lineStartDate |
Start date of the line |
date-time |
||
startDate |
Date by which the periodicity is starting |
date-time |
||
tacitAgrement |
Returns true if the checkbox 'tacit renewal' is checked |
|||
term |
Returns true if not due, false if due |
3.286. PhaseBase
Phase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of a phase |
|||
id |
Id in database |
|||
name |
Name of a phase |
|||
order |
Order number of the project |
int32 |
||
project |
Details about the corresponding project |
|||
projectId |
ID of the corresponding project (i.e. Code of the project) |
3.287. PhaseState
State of a phase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the phase state |
|||
companyId |
ID of the company |
|||
default |
Set as true to use this phase state by default. Set as false by default |
|||
id |
ID of the phase state |
|||
name |
The name of the phase state |
3.288. PhaseStateCriteria
Criteria used on phase state when doing a phase state search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyId |
||||
id |
||||
name |
3.289. PipeBase
Pipe base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the pipe |
|||
id |
Id in database |
|||
name |
Name of the pipe |
3.290. PluginFeature
Plugin Feature
Type : enum (BRIDGE, CHORUS, EDOC, PRESTATIONS, UNIVERSIGN, API_GOOGLE, AKUITEO_SAAS)
3.291. Postpone
Object used to postpone management object lines.
The line date can be postponed by setting a precise date, shifting by a period, or resetting the date.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
exactDate |
Precise date to be updated. |
date-time |
||
period |
Period shift information for postponing the date. To use this field, type must be set to SHIFT_BY_PERIOD. |
|||
type |
X |
Defines how the date is postponed: either by exact date, period shift, or reset. |
3.292. PostponePeriod
Defines the number of occurrences for the postponement and the time unit, allowing the date to be modified based on a given period.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
numberOfOccurrency |
Number of times the period should be shifted. |
|||
shiftPeriod |
Time unit for shifting the period. |
3.293. PostponeType
Defines how the date postponement is handled
Type : enum (EXACT_DATE, SHIFT_BY_PERIOD, RESET_DATE)
3.294. PricingMethodBase
The method by which pricing is to be determined
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the pricing method |
|||
id |
The ID in database of the pricing methods |
|||
name |
The name given to the pricing method |
3.295. Priority
Priority of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the priority. |
|||
id |
Id in database |
|||
name |
Name of the priority. |
3.296. PriorityCriteria
Criteria used on Priority when doing a Priority search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
default |
True if the priority is the default one |
|||
id |
||||
name |
||||
tag |
||||
validity |
3.298. ProductClassification
Classification of product
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the classification type |
|||
companyCode |
Company code |
|||
id |
The id of the classification type |
|||
name |
The name of the classification type |
3.299. ProductClassificationCriteria
Criteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
name |
3.300. ProductType
Type of product
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the product type |
|||
companyCode |
Company code |
|||
default |
Product type by default |
|||
id |
The Id of the product type |
|||
name |
The name of the product type |
3.301. ProductTypeCriteria
Criteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
default |
True if the product type is the default one |
|||
id |
||||
name |
3.302. ProductionInformations
Production informations
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
billingTargetDay |
Billing target day of the month for the production to be billed. Empty if the billing mode is not production to be billed. |
int32 |
||
defaultDisplay |
Determines whether the production is the most frequently used and should be displayed by default. Set as 'True' if the production is to be displayed by default. |
|||
estimatedDuration |
The production estimated duration in minutes. Empty if the billing mode is not production to be billed. |
int32 |
||
linkedToAdvancePayments |
Returns true if the production is linked to advance payments. Set as 'false' by default. |
|||
targetDay |
Target day of the month for the production. Empty if the billing mode is not production to be billed. |
int32 |
||
team |
Details about the production team. |
|||
teamId |
ID of the production team |
3.303. ProductionTeamBase
Production team base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the production team |
|||
id |
Id in database |
|||
name |
Name of the production team |
3.304. Profession
Details about the profession of the people
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the Profession |
|||
id |
Id in database |
|||
name |
Name of the Profession |
3.305. ProfessionalCategory
Professional Category
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the Professional Category |
|||
companyId |
ID of the company |
|||
id |
Id in database |
|||
name |
Name of the Professional Category |
|||
ranking |
The professional category ranking in the list |
int32 |
3.306. ProjectBase
Project
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
companyCode |
Code of the company |
|||
customer |
Details of the customer |
|||
customerId |
Id of the project's customer |
|||
customerType |
Customer type |
|||
endCustomer |
Details of the customer |
|||
endCustomerId |
Id of the project's end customer |
|||
id |
Id in database |
|||
internal |
If the project is internal or not |
|||
leave |
Return true if the project is a leave project |
|||
leaveType |
Details about leave type |
|||
name |
Name of a project |
3.307. ProjectCommon
Shared information about projects, across domains.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
color |
Color of the project (hexadecimal code) |
|||
companyCode |
Code of the company |
|||
customer |
Details of the customer |
|||
customerId |
Id of the project's customer |
|||
customerType |
Customer type |
|||
endCustomer |
Details of the customer |
|||
endCustomerId |
Id of the project's end customer |
|||
id |
Id in database |
|||
internal |
If the project is internal or not |
|||
leave |
Return true if the project is a leave project |
|||
leaveType |
Details about leave type |
|||
name |
Name of a project |
|||
projectEnd (Deprecated) |
End date of a project |
date-time |
||
projectStart (Deprecated) |
Start date of a project |
date-time |
||
projectState |
State of the project |
|||
projectStateId |
Id of the state of the project |
3.308. ProjectCustomerType
Type of relation with the customers
Type : enum (ALL_CUSTOMERS, MULTI_CUSTOMERS, SINGLE_CUSTOMER)
3.309. ProjectFilterType
Type of filter on project
Type : enum (NONE, SCHEDULED_FOR_MONTH, WITH_MY_TIMESHEET, FROM_MANAGERS_IN_MY_DIVISION, FROM_MY_DIVISION, INTERNAL_IN_MY_DIVISION, FROM_MY_ENTITY, INTERNAL_IN_MY_ENTITY, MANAGED_BY_ME)
3.310. ProjectGroup
ProjectGroup
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the project group. |
|||
description |
Description of the project group. |
|||
id |
Id in database |
|||
name |
The name of the project group. |
3.312. ProjectState
State of a project
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the project state |
|||
companyCode (Deprecated) |
Code of the company |
|||
companyId |
ID of the company |
|||
id |
ID of the project state |
|||
name |
The name of the project state |
3.313. ProjectStateCriteria
Criteria used on project state when doing a project state search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
activeModule |
Example : EXPENSE_REPORTS |
|||
code |
||||
companyId |
||||
id |
||||
name |
||||
tag |
You can fill in the code or name of the tag in this field |
3.314. ProjectTaskBase
The Project task base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code (Deprecated) |
Code of the task |
|||
id |
Id in database |
|||
name |
Name of the task |
3.315. ProjectTaskCommon
The Project task common
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code (Deprecated) |
Code of the task |
|||
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
description |
Description of the task |
|||
endDate |
End date of the task |
date-time |
||
id |
Id in database |
|||
name |
Name of the task |
|||
order |
Order number of the task |
int32 |
||
phase |
Details about the phase of the project. |
|||
phaseId |
ID of the phase |
|||
project |
All details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
startDate |
Start date of the task |
date-time |
||
subPhase |
Details about the sub-phase of the project |
|||
subPhaseId |
ID of the sub-phase |
3.316. ProjectTaskType
The parameters of different type of project task
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
byDefault |
Set as true to use this type of task by default when adding a new task. |
|||
code |
The code to give to this project task type |
|||
companyId |
ID of the company |
|||
id |
ID of the project task type |
|||
label |
The project task type name / label |
|||
rankNumber |
The project task type ranking in the list |
|||
type |
Example : TIME_BASED |
3.318. ProrataMethod
Prorata method
Type : enum (MONTH_STARTED_DUE, EXACT_NUMBER_OF_DAYS, BASE_360, FULL_MONTH_IF_AFTER_15)
3.319. PublishArguments
Required arguments to publish a document.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
extension |
Document type |
|||
parameters |
List of PublishTemplateParameter |
Details about the template parameters |
||
saveDocument |
Return true if the generated document is linked to the business document. |
|||
template |
Details about the template |
3.320. PublishContextBase
Context for publication, destined for use by specific API
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
contextType |
Context of the publish |
|||
displayOptions |
Map of [string] |
Options for data display |
||
filters |
Map of [array] |
Filter for data selection discriminating by object IDs grouped by object type |
3.321. PublishTemplate
Details about the template used to publish.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The template code |
|||
defaultTemplate |
Return true if it's the default's template |
|||
endDate |
End of validity of the template |
date-time |
||
extensions |
List of [string] |
Extension types available for the document |
||
id |
Id in database |
|||
interactive |
Return true if the model needs any parameters to be generated |
|||
name |
The template name |
|||
order |
Order number |
int32 |
||
path |
Path where you can find the template. |
|||
publishType |
Publish type |
|||
type |
Details about the template type |
3.322. PublishTemplateParameter
Parameters of a Publish template.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
controlType |
Details about the type of the parameter |
|||
groupName |
Name of the parameter group |
|||
labelText |
Label of the parameter |
|||
nameField |
Name of the parameter |
|||
nameFieldNext |
Name of the next parameter |
|||
pattern |
Pattern of the parameter |
|||
required |
Return true if the paramater is required |
|||
selectionList |
List of PublishTemplateParameterChoice |
Details of each value of a LIST_BOX parameter |
||
value |
Value of the parameter |
3.323. PublishTemplateParameterChoice
If controlType is equal to LIST_BOX, there is a list of each object in the list
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
label |
The label |
|||
value |
The value |
3.324. PublishTemplateParameterType
Type of parameter.
Type : enum (TEXT_BOX, LIST_BOX, DATE_BOX, RADIO_BUTTON, CHECK_BOX, COMBO_BOX)
3.325. PublishTemplateType
Describe the Publish template type which is unique by code-modelId tuple. Allowed ModelId values depend on choosen code value.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the template type |
|||
modelDescription |
Description of the model |
|||
modelId |
ID of the model |
|||
name |
Name of the template type |
3.326. PublishType
Type of the published document.
Defines the type of document that can be published. Some objects can be published individually, while others support batch publishing. For batch publishing, use the type ending with 'LIST.'
Type : enum (OPPORTUNITY, QUOTATION, QUOTATION_LIST, SALES_ORDER, SALES_ORDER_LIST, SALES_INVOICE, SALES_INVOICE_LIST, SALES_BILLING_TABLE, SALES_BILLING_TABLE_LIST, DELIVERY, DELIVERY_LIST, QUOTE, PURCHASE_ORDER, PURCHASE_INVOICE, PURCHASE_BILLING_TABLE, RECEPTION, CUSTOMER, CUSTOM_REQUEST, EXPENSE_REPORT, EXPENSE, EXPENSE_REPORT_LIST, SCHEDULE, SCHEDULE_EMPLOYEE, TIMERECORDING, ISSUE, PRODUCTION_TO_BE_BILLED, OVERVIEW_HELPDESK, OVERVIEW_PURCHASE, OVERVIEW_SALES, OVERVIEW_SCHEDULE, OVERVIEW_TIMESHEET, OVERVIEW_STOCK, OVERVIEW_COMMON, OVERVIEW_MISCELLANEOUS, PROJECT, PROJECT_LIST, CONTACT, QUOTATION_EXPENSE_LINE, BANKING_INFORMATION)
3.327. PublishedDocument
Published Document.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
documentId |
Document ID |
|||
isDocument |
Return true if the document is available in Akuiteo |
|||
token |
Details about the published document (whether the publish is okay or not, where you can find the document, its size) |
3.328. QuickEntryIssue
Quick Entry of Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the quick entry. |
|||
contract |
Details of the associated contract. |
|||
contractId |
The ID of the associated contract. |
|||
contractService |
Details of the associated contract service. |
|||
contractServiceId |
The ID of the associated contract service. |
|||
criticality |
Details of the criticality level. |
|||
criticalityId |
The ID of criticality level. |
|||
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
customerLocation |
Details of the customer's location. |
|||
customerLocationId |
The ID of the customer's location. |
|||
description |
The description of the quick entry. |
|||
externallyVisible |
Indicates whether the quick entry is visible externally. |
|||
feature |
Details of the feature. |
|||
featureId |
The ID of the feature. |
|||
followed |
Set to true if the issue should be followed. |
|||
functionalArea |
Details of the functional area. |
|||
functionalAreaId |
The ID of the functional area. |
|||
id |
Id in database |
|||
issueType |
Details of the issue type. |
|||
issueTypeId |
The ID of the issue type. |
|||
lastRevision |
Set to true if this is the last revision of the quick entry. |
|||
module |
Details of the module. |
|||
moduleId |
The ID of the module. |
|||
name |
Name of the quick entry. |
|||
order |
The order (ranking) of this quick entry. |
int64 |
||
phase |
Details about the phase |
|||
phaseId |
ID of the phase |
|||
priority |
Details of the priority of the quick entry. |
|||
priorityId |
The ID of the priority of the quick entry. |
|||
product |
Details of the linked product maintained in the quick entry. |
|||
productId |
The ID of the linked product maintained in the quick entry. |
|||
project |
Details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the task |
|||
projectTaskId |
ID of the project |
|||
quickEntryIssueTag |
Details of the tag. |
|||
quickEntryIssueTagId |
The ID of the tag. |
|||
reference1 |
The first reference. |
|||
reference2 |
The second reference. |
|||
severity |
Details of the severity of the quick entry. |
|||
severityId |
The ID of the severity of the quick entry. |
|||
subPhase |
Details about the sub-phase |
|||
subPhaseId |
ID of the sub-phase |
|||
targetRevision |
Details of the target revision. |
|||
targetRevisionId |
The ID of the target revision. |
|||
team |
Details of the team assigned. |
|||
teamId |
The ID of the team assigned. |
|||
title |
The title of the quick entry. |
3.329. QuickEntryIssueCriteria
Criteria used on Quick Entry Issue when doing a Quick Entry Issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
description |
||||
id |
||||
quickEntryIssueTagId |
||||
readOption |
Options for retrieving extra information concerning the quick entry issue |
|||
tag |
||||
tagValidity |
3.330. QuickEntryIssueReadOption
Options used to get additional information when doing a Quick Entry Issue search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the quick entry issue |
Enum: TAG, CUSTOMER, CUSTOMER_LOCATION, CONTRACT, CONTRACT_SERVICE, PRODUCT, ISSUE_TYPE, SEVERITY, CRITICALITY, PRIORITY, TEAM, PROJECT, PHASE, SUB_PHASE, PROJECT_TASK, FUNCTIONAL_AREA, MODULE, FEATURE, REVISION |
3.331. QuickEntryIssueTag
Tag of a Quick Entry Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the tag for a quick entry issue. |
|||
color |
Color of the Tag for a quick entry issue. |
|||
employeesLinked |
List of EmployeeBase |
The ID of the employee linked to the tag. |
||
id |
Id in database |
|||
name |
Name of the Tag for a quick entry issue. |
|||
responsibleEmployee |
Details about the employee linked to the tag. |
|||
responsibleEmployeeId |
The ID of the employee responsible for the tag. |
|||
teamsLinked |
List of Team |
List of the teams linked to the tag. |
||
validity |
Details about the validity of the tag for a quick entry issue. |
|||
validityEnd |
The end date of validity. |
date-time |
3.332. QuickEntryIssueTagCriteria
Criteria used on Quick Entry Issue Tag when doing a Quick Entry Issue Tag search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
id |
||||
name |
||||
onlyMine |
True to return only your quick entry issue tags |
|||
onlyValid |
True to return only valid quick entry issue tags |
|||
responsibleEmployeeId |
||||
tag |
||||
validity |
3.333. QuickEntryIssueTagReadOption
Options used to get additional information when doing a Quick Entry Issue Tag search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the quick entry issue tag |
Enum: TEAMS, EMPLOYEES |
3.334. RecipientContact
Contact recipient of a management object
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
companyId |
ID of the company |
|||
contactId |
The ID of the contact |
|||
The email of the contact recipient |
||||
firstName |
The first name of the contact recipient |
|||
id |
Id in database |
|||
name |
The name of the contact recipient . |
|||
title |
Civility of the contact recipient |
|||
type |
Example : IN_COPY |
3.336. RecurringAmountsInfo
Amounts calculated based on the recurrence period defined in the management object lines.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
afterTaxAmount |
After-tax amount in the company currency, calculated automatically, considering any recurrence |
double |
||
afterTaxAmountCurrency |
After-tax amount in the specified currency, calculated automatically, considering any recurrence |
double |
||
preTaxAmount |
Pre-tax amount in the company currency, calculated automatically, considering any recurrence |
double |
||
preTaxAmountCurrency |
Pre-tax amount in the specified currency, calculated automatically, considering any recurrence |
double |
||
vatAmount |
VAT amount expressed in the company currency |
double |
||
vatAmountCurrency |
VAT amount expressed in the specified currency |
double |
3.337. Region
Region
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the region |
|||
companyCode |
The code of the company linked to the region |
|||
companyId |
ID of the company |
|||
country |
The country where the region is located |
|||
countryId |
Id of the country where the region is located |
|||
id |
Id in database |
|||
name |
Name of the region |
3.338. Reminder
Reminder alert
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
text |
Reminder alert text |
|||
title |
Reminder alert title |
3.340. Revision
Revision of maintained item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the revision. |
|||
date |
The date of the revision. |
date-time |
||
id |
Id in database |
|||
major |
The number of the major revision of the maintained item. |
|||
minor |
The number of the minor revision of the maintained item. |
|||
name |
The name of the revision. |
|||
revision |
The revision number of the maintained item. |
|||
version |
Details of the version linked to the revision. |
|||
versionId |
The ID of the version linked to the revision. |
3.341. RevisionCriteria
Criteria used on revision when doing a Revision search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
id |
||||
versionId |
3.342. RevisionInformation
Revision Information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
additionalIncrease |
Additional increase percentage |
double |
||
factor |
Index application factor |
double |
||
indexCode |
Index code |
|||
maximumIncrease |
Maximum increase percentage |
double |
||
minimumIncrease |
Minimum increase percentage |
double |
||
nextDate |
Next revision date of the contract service price |
date-time |
||
period |
Contract revision period |
|||
prorataMethod |
Price revision Prorata method |
|||
referenceMonth |
Reference month of index value from 1 to 12 |
int32 |
||
revaluation |
Revaluation base |
3.343. RevisionPeriod
The period of the Contract revision
Type : enum (YEARLY, HALF_YEARLY, QUARTERLY, MONTHLY)
3.344. SEPA
Details SEPA banking information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
bankDetails |
Details about the bank |
|||
bic |
Details about the BIC |
|||
iban |
Details about the IBAN |
3.345. ScheduleBase
Schedules
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actionCode |
Details about the action verb |
|||
actionCodeId |
ID of the action code |
|||
changeTracking |
Date and user in case of creation and modification |
|||
comment |
Comment of the calendar event |
|||
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
date |
Date of the calendar event |
date-time |
||
description |
Description of the schedule |
|||
done |
Return True if the schedule is done |
|||
duration |
Duration of the calendar event |
double |
||
durations |
Duration in different units |
|||
employee |
Details about the employee |
|||
employeeId |
ID of the employee |
|||
guid |
Global identifier of the calendar event (for mobile version only) |
|||
id |
ID of the calendar event |
|||
location |
Location of the calendar event |
|||
phase |
Details about the phase |
|||
phaseId |
ID of the phase |
|||
project |
Details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the task |
|||
projectTaskId |
ID of the project |
|||
subPhase |
Details about the sub-phase |
|||
subPhaseId |
ID of the sub-phase |
|||
taskId |
Helpdesk's task ident |
|||
type |
Type of the calendar event |
|||
unit |
Details about the unit of duration |
|||
validated |
Return True if the calendar event is validated |
3.346. SearchControlBehavior
Detail about behavior and area to display the field
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
controlBehavior |
Details about the control behavior linked to the field |
|||
searchFieldInformation |
Details about the area linked to the field |
3.347. SearchFieldInformation
Informations sur un champ utilisé dans la configuration de la recherche. Le champ peut être affiché dans une zone différente en fonction du champ principal ou secondaire.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
categorySection |
The section in which the search field will be displayed. |
|||
categoryTab |
The tab in which the search field will be displayed. |
|||
code |
The code of the search field |
|||
fieldOrder |
Order number of the field |
int32 |
||
group |
Membership group of the field |
|||
id |
The Id of the search field |
|||
name |
The name of the search field |
|||
primary |
True when the search field is primary and will be displayed in the main search area |
|||
searchType |
The type of the search field |
|||
secondary |
True when the search field is secondary and will be displayed in the secondary search area. |
|||
sectionOrder |
Order number of the section |
int32 |
||
tabOrder |
Order number of the tab |
int32 |
3.348. SearchFieldType
Type of search field
Type : enum (DROPDOWN_LIST, DATE, TEXT, BOOLEAN, NUMBER)
3.349. SearchType
Type of search
Type : enum (PIPELINE_KANBAN, OPPORTUNITY, QUOTATION, SALES_ORDER, SALES_BILLING_TABLE, DELIVERY, SALES_INVOICE, CUSTOMER, SOLD_ITEM, QUOTE, PURCHASE_ORDER, PURCHASE_BILLING_TABLE, RECEPTION, PURCHASE_TEMPORARY_INVOICE, PURCHASE_INVOICE, CONTACT, EVENT, EMPLOYEE, PROJECT, PROJECT_TASK, ISSUE, SPRINT_CARD, PROJECT_EVENT, TIMESHEET_ENTRY, SCHEDULE, LEAVE_REQUEST_EMPLOYEE, EXPENSE_REPORT_EMPLOYEE, CUSTOM_REQUEST, PRODUCTION_TO_BILL_EMPLOYEE, PRODUCTION_TO_BILL_MANAGER, LEAVE_REQUEST_MANAGER, APPROVAL, EXPENSE_REPORT_MANAGER, SCHEDULE_BY_PROJECT, SCHEDULE_BY_EMPLOYEE, SCHEDULE_TIMESTAMPED, SCHEDULE_WORKLOAD, TASK_MANAGER)
3.350. Sector
Sector
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the Sector |
|||
companyId |
ID of the company |
|||
endDate |
The end date of the Sector. |
date-time |
||
id |
Id in database |
|||
name |
Name of the Sector |
|||
ranking |
The sector ranking in the list |
int32 |
3.351. SelectOption
Option used to get select resource fields when doing a search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
fields |
List of [string] |
List of the select option fields |
||
mode |
Mode of fields selection. If INCLUDE or EXCLUDE without fields all fields will be included |
Enum: INCLUDE, EXCLUDE, INCLUDE, EXCLUDE |
3.352. Service
Service
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the service |
|||
id |
Id in database |
|||
name |
Name of the service |
3.353. Severity
Severity
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the severity. |
|||
id |
Id in database |
|||
name |
Name of the severity. |
3.354. SeverityCriteria
Criteria used on Severity when doing a Severity search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
contractServiceId |
||||
default |
True if the severity is the default one |
|||
id |
||||
name |
||||
tag |
||||
validity |
||||
validityDate |
The validity date of the severity |
3.355. ShiftPeriod
Time unit for shifting the period.
Type : enum (YEAR, HALF_YEAR, QUARTER, MONTH, WEEK, DAY)
3.356. SiteRelatedInformation
Site Related Information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
changeTracking |
Creation and modification date and user |
|||
code |
The code of the contact. |
|||
contactId |
Ident of the contact |
|||
customerId |
Ident of the customer |
|||
decisionMaker |
True if decision maker |
|||
Email of the contact |
||||
emailAddressNotKnown |
The Email address of the contact is not known |
|||
emailBlackListed |
The contact doesn't want to be contacted by mail |
|||
exitDate |
Exit date of the contact |
date-time |
||
fax |
Fax number of the contact |
|||
financialContact |
True if financial contact |
|||
firstName |
The first name of the contact. |
|||
function |
Function title of the contact |
|||
helpdeskBlacklisted |
True if the Contact is blacklisted by the helpdesk |
|||
helpdeskContact |
True if the Contact is a help desk contact |
|||
helpdeskMainContact |
True if the Contact is the help desk main contact |
|||
helpdeskVIPContact |
True if the Contact is a help VIP contact |
|||
id |
Id in database |
|||
intern |
True if the Contact is an intern |
|||
label |
Label (Also Known as Title) of the contact |
|||
mainContact |
True if main contact |
|||
mainSite |
True if this is the main site |
|||
mobilePhone |
Mobile phone number of the site related information |
|||
name |
The name of the contact. |
|||
notes |
Notes related to this contact |
|||
phone |
Phone number of the site related information |
|||
phoneExtension |
Extension of the phone number of the contact |
|||
position |
Position of the site related information |
|||
salesContact |
True if the Contact is a sales contact |
|||
service |
Service of the contact |
|||
siteId |
Ident of the site |
|||
title |
Title of the site Related Information |
|||
trainingContact |
True if the Contact is in training |
|||
workPhone |
Work phone number of the contact |
3.357. Skill
Skill of an employee
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the skill |
|||
id |
Id in database |
|||
name |
Name of the skill |
|||
typeCode |
Code of the skill's type |
|||
typeLabel |
Label of the skill's type |
3.358. SoldItem
Sold item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
accountSettings |
Accounting information for an item. |
|||
automaticTitle |
Automatic title for a sold item, used for structuring and hierarchization of elements that utilize this sold item. |
|||
billingMode |
defaut billing mode for the item |
|||
category |
All details about the category of the product |
|||
categoryId |
The Id of the category |
|||
comment |
Comment on the product |
|||
companyCode |
The company code |
|||
customData |
Map of CustomData |
All custom data to update |
||
entityCode |
The entity code |
|||
family (Deprecated) |
The category of the product |
|||
grouping |
The grouping of the product |
|||
id |
Id in database |
|||
inventory |
Returns true if the product is in the inventory |
|||
inventoryAndPackaging |
Details about Inventory and Packaging |
|||
name |
Identification name |
|||
productionEstimatedDuration |
Estimated duration in minutes |
double |
||
productionInformations |
Details about productions informations |
|||
quantityPrecision |
Number of decimals for this item quantity |
double |
||
reference |
The reference of the product |
|||
shortName |
Abbreviated designation |
|||
subCategory |
All details about the sub-category of the product |
|||
subCategoryId |
The Id of the sub-category |
|||
subFamily (Deprecated) |
The sub-category of the product |
|||
unitPricePrecision |
Number of decimals for this item unit price |
double |
3.359. SoldItemCriteria
Search criteria for sold items
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
billingMode |
Billing mode for the sold item |
|||
categoryId |
The ID of the category |
|||
companyCode |
Code of the company |
|||
customData |
Map of Clause |
The custom data (when present) |
||
defaultDisplay |
Set as “True” to load only productions should be displayed by default. If not specified, all productions are loaded. |
|||
entityId |
Ident of the entity of the sold item |
|||
grouping |
Grouping of the sold item |
|||
id |
Ident of the sold item |
|||
inventory |
Returns true if the product is in the inventory |
|||
linkedToAdvancePayments |
Set as True to return production linked to advance payments. |
|||
marketEndDate |
End-of-sale date for the sold item. Indicates when the product stopped being available for sale |
|||
name |
Identification name |
|||
packagingType |
The packaging type of the sold item |
|||
readOption |
Options for retrieving extra information concerning the billing table |
|||
reference |
Reference of the sold item |
|||
subCategoryId |
The ID of the sub category |
|||
tag |
You can fill in the reference or grouping of the tag in this field |
|||
teamId |
The ID of the production team |
|||
validity |
Details about the validity of the sold item |
3.360. SoldItemReadOption
ReadOption of a SoldItem
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sold item |
Enum: PRODUCTION_INFORMATIONS, PRODUCTION_INFORMATIONS_TEAM, CATEGORY, SUB_CATEGORY, CUSTOM_DATA |
3.361. SortField
Couple field/sort type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
fieldName |
Name of the field |
|||
order |
Sort type. (ASC or DESC) |
3.363. Sprint
Sprint
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
analysis |
Details of sprint analysis. |
|||
archiveDate |
Date of sprint archiving. |
date-time |
||
archivedBy |
Details of the employee who archived the sprint. |
|||
archivedById |
The ID of the employee who archived the sprint. |
|||
capacity |
The maximum sprint capacity. |
double |
||
cardGroups |
List of CardGroup |
List of card groups (user story) contained in the sprint. |
||
cards |
List of Card |
List of card contained in the sprint. |
||
code |
Code of the sprint. |
|||
description |
The description of the sprint. |
|||
endDate |
The end date of the sprint |
date-time |
||
endedBy |
Details of the employee who ended the sprint. |
|||
endedById |
The ID of the employee who ended the sprint. |
|||
expectedEndDate |
The expected end date of the sprint. |
date-time |
||
expectedStartDate |
The expected start date of the sprint. |
date-time |
||
id |
Id in database |
|||
model |
Details of the sprint model. |
|||
modelId |
The ID of the sprint model. |
|||
name |
Name of the severity. |
|||
right |
Details of the dmf (right) attached to the Sprint. |
|||
rightId |
The ID of the dmf (right) attached to the Sprint. |
|||
sprintIssueSteps |
List of SprintIssueStep |
List of steps associated with issues in a sprint. |
||
startDate |
The start date of the sprint. |
date-time |
||
startedBy |
Details of the employee who started the sprint. |
|||
startedById |
The ID of the employee who started the sprint. |
|||
status |
Status of the sprint |
|||
steps |
List of SprintStep |
List of sprint steps. |
3.364. SprintAnalysis
Sprint analysis
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actualCapacity |
Actual capacity (sum of the estimations of all cards in the sprint) |
double |
3.365. SprintCriteria
Criteria used on Sprint when doing a Sprint search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
archiveDate |
The archive date of the sprint |
|||
archivedById |
||||
authorizedOnly |
True to return only authorized sprints |
|||
capacity |
The capacity of the sprint |
|||
code |
||||
endDate |
The end date of the sprint |
|||
endedById |
||||
expectedEndDate |
The expected end date of the sprint |
|||
expectedStartDate |
The expected start date of the sprint |
|||
id |
||||
isArchived |
True if the sprint is archived |
|||
isEnded |
True if the sprint has ended |
|||
isStarted |
True if the sprint has started |
|||
isWaiting |
True if the sprint is paused |
|||
modelId |
||||
name |
||||
onlyValid |
True to return only valid sprints |
|||
reachedCapacity |
The reached capacity of the sprint |
|||
readOption |
Options for retrieving extra information concerning the sprint |
|||
startDate |
The start date of the sprint |
|||
startedById |
||||
status |
||||
tag |
||||
validity |
3.366. SprintDashboardCriteria
Criteria used on sprint dashboard result when doing a sprint dashboard result search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
cardCriteria |
Search criteria for cards |
|||
issueCriteria |
Search criteria for issues |
|||
sprintCriteria |
Search criteria for sprints |
|||
sprintStepCriteria |
Search criteria for sprint steps |
|||
tag |
3.367. SprintDashboardResult
Result of sprint dashboard
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
card |
Details about the card |
|||
id |
Id in database |
|||
issue |
Details about the issue |
|||
sprint |
Details about the sprint |
|||
sprintStep |
Details about the sprint step |
3.368. SprintHistoryItem
Sprint history item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the sprint history item |
|||
date |
Date of the sprint history item |
date-time |
||
id |
Id in database |
|||
itemType |
The sprint history item type |
Enum: FINISHED_LOAD, TOTAL_LOAD, FINISHED_CARD_GROUPS, TOTAL_CARD_GROUPS, FINISHED_LOAD, TOTAL_LOAD, FINISHED_CARD_GROUPS, TOTAL_CARD_GROUPS |
||
sprintId |
ID of the sprint history item |
|||
value |
Value of the sprint history item |
3.369. SprintIssueStep
Issue with Sprint's Step
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assignedEmployee |
Details about the assigned employee |
|||
assignedEmployeeId |
ID of the assigned employee |
|||
comment |
Comment of the sprint step |
|||
completionDate |
Completion date of the sprint step |
date-time |
||
datMajStep |
Modification date of the sprint step |
date-time |
||
estimate |
Estimation of the sprint step |
double |
||
id |
ID of the sprint issue step |
|||
issue |
Details about the issue |
|||
issueId |
ID of the issue |
|||
issueOrder |
Order of the issue |
int32 |
||
order |
Order of the sprint step |
int32 |
||
sprint |
Details about the sprint |
|||
sprintId |
ID of the sprint |
|||
step |
Details about the sprint step |
|||
stepId |
ID of the sprint step |
|||
title |
Title of the sprint step |
3.370. SprintIssueStepCriteria
Criteria used on Issue with Sprint's Step when doing an Issue with Sprint's Step search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assignedEmployeeId |
||||
comment |
||||
completionDate |
The completion date of the sprint step |
|||
datMajStep |
The modification date of the sprint step |
|||
estimation |
The sprint issue step estimation |
|||
id |
||||
issueId |
||||
readOption |
Options for retrieving extra information concerning the sprint issue step |
|||
sprintId |
||||
stepId |
||||
title |
3.371. SprintIssueStepReadOption
Options used to get additional information when doing a sprint's steps search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sprint issue step |
Enum: SPRINT, ISSUE, STEP, ASSIGNED_EMPLOYEE |
3.372. SprintModel
Sprint's Model
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the sprint model. |
|||
company |
Details about the company associated. |
|||
companyId |
The ID of the company associated. |
|||
endDate |
The end date of the sprint model. |
date-time |
||
id |
Id in database |
|||
modelSteps |
List of SprintModelStep |
List of sprint model steps. |
||
name |
Name of the sprint model. |
3.373. SprintModelCriteria
Criteria used on Sprint's Model when doing a Sprint's Model search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyId |
||||
endDate |
The end date of the sprint model |
|||
id |
||||
readOption |
Options for retrieving extra information concerning the sprint model |
|||
validity |
3.374. SprintModelReadOption
Options used to get information about the company when doing a Sprint Model search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sprint model |
Enum: COMPANY |
3.375. SprintModelStep
Step of Sprint's Model
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
modelId |
The ID of the sprint model. |
|||
order |
The order (ranking) of this step of sprint model. |
int32 |
||
step |
Details of the linked sprint step. |
|||
stepId |
The ID of the linked sprint step. |
3.376. SprintReadOption
Options used to get additional information when doing a Sprint search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sprint |
Enum: STARTED_BY, ENDED_BY, ARCHIVED_BY, MODEL, ISSUES, ISSUES_ASSIGNED_TO, GROUP_CARD, STEPS, CARDS_ASSIGNED_TO, CARDS_CREATED_BY, CARDS, RIGHT, ANALYSIS |
3.377. SprintRight
Sprint's right
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the dmf (right) attached to the Sprint. |
|||
id |
Id in database |
3.379. SprintStep
Sprint's Step
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the sprint step. |
|||
companyId |
The ID of the company associated. |
|||
endDate |
The end date of the sprint model. |
date-time |
||
id |
Id in database |
|||
name |
The name of the sprint step. |
|||
status |
The status of the sprint step. |
3.380. SprintStepCriteria
Criteria used on Sprint's Step when doing a Sprint's Step search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyId |
||||
id |
||||
modelId |
||||
name |
||||
tag |
3.382. StageBase
Oppportunity Stage Base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the opportunity stage |
|||
id |
Id in database |
|||
name |
Name of the opportunity stage |
3.384. StandardWeekBase
Represents a standard week configuration, typically used to define recurring working patterns (e.g., default work week).
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the standard week |
|||
id |
Id in database |
|||
name |
Name of the standard week |
3.385. StatusFilter
Filtering criteria based on resource status.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
dateOperator |
Defines how the reference date is used to filter resources based on whether they have the specified status or not. |
|||
isActive |
Indicates whether the resource status is active or inactive. |
|||
referenceDate |
The reference date to check the status of the resource. If not provided, the current date is used by default. |
date-time |
3.386. StringParamHolder
Parameter value (String).
See the documentation of the calling API body for further information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
value |
Value |
3.387. StringsParamHolder
Parameter value (Array[String]).
See the documentation of the calling API body for further information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
value |
List of [string] |
Value |
3.388. SubCategory
Sub-Category
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
category |
Details about the category |
|||
categoryId |
The Id of the category |
|||
code |
The code of the sub-category |
|||
company |
Details about the company |
|||
companyCode (Deprecated) |
The code of the company |
|||
companyId |
ID of the company |
|||
endDate |
End date for using the sub-category |
date |
||
grouping |
Grouping field for sub-category |
|||
id |
Id in database |
|||
name |
The name of the sub-category |
|||
ranking |
Sub-category ranking in help lists |
int32 |
||
type |
Type of the category. |
3.389. SubCategoryCriteria
Criteria used on sub-category when doing a sub-category search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
categoryId |
Category's ident of the sub-category |
|||
code |
Code of the sub-category |
|||
companyId |
Company of the sub-category |
|||
endDate |
End date of validity for the sub-category |
|||
grouping |
Grouping field of the sub-category |
|||
id |
Ident of the sub-category |
|||
name |
Name of the sub-category |
|||
nature |
Nature of the sub-category |
|||
readOption |
Options for retrieving extra information concerning the sub-category |
|||
tag |
You can fill in the code or name of the sub-category in this field |
|||
type |
Type of the sub-category |
|||
validity |
Details about the validity of the sub-category |
3.390. SubCategoryItem
Sub category of an item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
category |
Details about the category |
|||
categoryId |
The Id of the category |
|||
code |
The code of the sub-category |
|||
company |
Details about the company |
|||
companyCode (Deprecated) |
The code of the company |
|||
companyId |
ID of the company |
|||
endDate |
End date for using the sub-category |
date |
||
grouping |
Grouping field for sub-category |
|||
id |
Id in database |
|||
name |
The name of the sub-category |
|||
ranking |
Sub-category ranking in help lists |
int32 |
||
subCategoryType |
Type of the purchased item sub-category |
|||
type |
Type of the category. |
3.391. SubCategoryItemClassification
Purchased item sub-category classification
Type : enum (EXTERNAL, INTERNAL, NOT_SPECIFIED, OTHERS, PRICE_REVIEW)
3.392. SubCategoryItemCriteria
Criteria used to get more details about Sub category of an item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
categoryId |
The Id of the category |
|||
code |
The code of the sub-category item |
|||
companyId |
The Id of the company |
|||
endDate |
End date of validity for the sub-category item |
|||
grouping |
Grouping field for sub-category item |
|||
id |
The Id of the sub-category item |
|||
name |
Name of the sub-category item |
|||
nature (Deprecated) |
Nature of the sub-category item |
|||
readOption |
Options for retrieving extra information concerning the sub-category of an item |
|||
subCategoryType |
Type of the purchased item sub-category item |
|||
tag |
You can fill in the code or name of the sub-category item in this field |
|||
type |
Type of the sub-category item. |
|||
validity |
Details about the validity of the sub-category item |
3.393. SubCategoryItemReadOption
The options you can use to get more information about the sub category of an item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sub category of an item |
Enum: CATEGORY, COMPANY |
3.394. SubCategoryItemType
Sub type of a sub category of an item
Type : enum (PRESTATION, DISTRIBUTION, FRAIS_DE_MISSION, ACOMPTE, DIVERS, NON_RENSEIGNE, LICENCE, MAINTENANCE, DEVELOPPEMENT, SOUS_TRAITANCE, FRAIS_DE_PORT, ABONNEMENT, FORMATION)
3.395. SubCategoryReadOption
The options you can use to get more information about the sub category
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the sub category |
Enum: CATEGORY, COMPANY |
3.396. SubPhaseBase
SubPhase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of a sub-phase |
|||
id |
Id in database |
|||
name |
Name of a sub-phase |
|||
order |
Order number of the sub-phase |
int32 |
||
phase |
Details about the corresponding phase |
|||
phaseId |
ID of the corresponding phase |
3.397. SubPhaseState
State of a sub-phase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the sub-phase state |
|||
companyId |
ID of the company |
|||
id |
ID of the sub phase state |
|||
name |
The name of the sub-phase state |
3.398. SubPhaseStateCriteria
Criteria used on sub-phase state when doing a sub-phase state search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyId |
||||
id |
||||
name |
3.399. SubledgerAccountBase
Subledger account (ident example AKSAS22106800)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Subledger account label |
3.400. SubledgerAccountCommon
Subledger account
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Subledger account label |
|||
number |
Subledger account number |
3.401. Subscription
Subscription to listen events using SSE
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
excludeMyOwnEvents |
Set as true to exclude the event of which I am the author. |
|||
token |
The token code allocated to the susbscription. |
|||
topic |
Topic to listen events |
3.402. SupplierBase
Suppliers
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.403. SupplierSiteBase
Supplier Site Base (Site Fournisseur)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
name |
Name of the supplier site |
|||
supplierId (Deprecated) |
Warning : The supplier ID cannot be changed once the supplier site has been created. Any modification will not be taken into account. |
3.404. SupplierSupport
Support's Supplier
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
linkedEmployee |
Details about the linked employee |
|||
linkedEmployeeId |
ID of the linked employee |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.406. SupplierVariety
The variety of the supplier.
SUPPLIER_EMPLOYEE is set if the supplier is refers to an employee.
Type : enum (SUPPLIER_EMPLOYEE, SUPPLIER, ALL)
3.407. SupportDashboardCriteria
Criteria used on Support's dashboard when doing a Support's dashboard search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
issue |
X |
|||
onlyIssue |
True to return only issues |
|||
readOption |
Options for retrieving extra information concerning the support dashboard |
|||
sprint |
||||
sprintIssueStep |
||||
tag |
||||
task |
X |
3.408. SupportDashboardReadOption
Options used to get additional information when doing a Support's dashboard search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the support dashboard |
Enum: SPRINT, ISSUE_TAGS, ISSUE_CHANGE_TRACKING, ON_HOLD, CUSTOMER_INDICATORS, TASK_CHANGE_TRACKING |
3.409. SupportDashboardResult
Result of support's dashboard
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
contract |
Details of the associated contract. |
|||
contractService |
Details of the associated contract service. |
|||
correctiveRevision |
Details of the associated corrective revision. |
|||
correctiveVersion |
Details of the associated corrective version. |
|||
customData |
Map of CustomData |
The custom data (when present) |
||
customer |
Details of the associated support's Customer. |
|||
id |
Id in database |
|||
issue |
Details of the associated issue. |
|||
issueCreatedBy |
Details of the user who created the issue associated with the support dashboard. |
|||
issueState |
Details of the associated issue state. |
|||
issueStatus |
Details of the associated issue status. |
|||
issueType |
Details of the associated issue type. |
|||
nbUnreadMessages |
Number of unread messages. |
double |
||
phase |
Details of the associated phase. |
|||
product |
Details of the associated maintained item. |
|||
project |
Details of the associated project. |
|||
projectTask |
Details of the associated project task. |
|||
respondingEmployee |
Details of the associated employee who will respond. |
|||
severity |
Details of the associated severity. |
|||
sprintIssueStep |
Details of the associated sprint issue step. |
|||
subPhase |
Details of the associated sub-phase. |
|||
targetRevision |
Details of the associated target revision. |
|||
targetVersion |
Details of the associated target version. |
|||
task |
Details of the associated task. |
|||
taskCreatedBy |
Details of the user who created the task linked to the support dashboard. |
|||
taskType |
Details of the associated task type. |
|||
team |
Details of the associated team. |
3.410. Tag
Tag
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the tag |
|||
color |
Color of the tag |
|||
comment |
Comment of the tag |
|||
companyId |
ID of the company |
|||
endDate |
End of validity of the tag |
date-time |
||
icon |
Icon of the tag |
|||
id |
Id in database |
|||
name |
Name of the tag |
|||
type |
Type of the tag |
3.411. TagCriteria
Criteria used when doing a tag search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the tag |
|||
companyId |
Ident of the company |
|||
id |
Ident of the tag |
|||
name |
Name of the tag |
|||
tag |
You can fill in the code or name of the tag in this field |
|||
type |
Type of the tag |
|||
validity |
Details about validity |
3.412. TagLinked
Tag linked
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
Details about the action verb |
|||
code |
Code of the tag |
|||
color |
Color of the tag |
|||
comment |
Comment of the tag |
|||
companyId |
ID of the company |
|||
endDate |
End of validity of the tag |
date-time |
||
icon |
Icon of the tag |
|||
id |
Id in database |
|||
name |
Name of the tag |
|||
objectId |
ID of the linked object |
|||
type |
Type of the tag |
3.414. TakeOrFreeTaskParamHolder
Options to take or free a task
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
assign |
If true assign it to me |
|||
createFirstTask |
Create the first task if applicable |
|||
resetRespondingEmployee |
Reset the Responding Employee when freeing a Task |
|||
take |
If true take it else free it |
3.415. Task
Task of an Issue
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE). |
|||
changeTracking |
Date and user of creation and modification |
|||
comment |
Comment on the task. |
|||
completedTime |
Total time spent on the task, expressed in the duration unit defined in the task. |
double |
||
customerComment |
Comment or feedback provided by the customer regarding the task. |
|||
endDate |
The end date of the task. |
date-time |
||
expectedDate |
The expected date of the task. |
date-time |
||
expectedTime |
The expected time for the task, expressed in the duration unit defined in the intervention. |
double |
||
externallyVisible |
Indicates whether the task is visible externally. |
|||
id |
Id in database |
|||
issue |
Details about the linked issue. |
|||
issueId |
The ID of the linked issue. |
|||
nextRespondingEmployee |
Details about the next employee who will respond. |
|||
nextRespondingEmployeeId |
The ID of the next employee who will respond. |
|||
nextTaskType |
Details of the next task type. |
|||
nextTaskTypeId |
The ID of the next task type. |
|||
nextTeam |
Details of the next team assigned. |
|||
nextTeamId |
The ID of the next team assigned. |
|||
number |
The number of the task. |
int32 |
||
remainingTime |
The remaining time required to complete the task, expressed in the duration unit defined in the intervention. |
double |
||
respondingEmployee |
Details about the responding employee. |
|||
respondingEmployeeId |
The ID of the responding employee. |
|||
startDate |
The start date of the task. |
date-time |
||
takenInHandDate |
The date and time when the task was taken in hand. |
date-time |
||
takenInHandUser |
Details of the user who took the task in hand. |
|||
takenInHandUserId |
The ID of the user who took the task in hand. |
|||
taskType |
Details of the task type. |
|||
taskTypeId |
The ID of the task type. |
|||
team |
Details of the team assigned. |
|||
teamId |
The ID of the team assigned. |
|||
unitDuration |
Unit duration of time |
3.416. TaskBase
Task base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
3.417. TaskBillingType
The list of value of billing type of the type of project task.
Type : enum (TIME_BASED, TIME_BASED_FIXED_PRICE_MONTHLY)
3.418. TaskCommon
Task common
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
number |
The number of the task. |
int32 |
3.419. TaskCriteria
Criteria used on Task when doing a Task search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
createdById |
||||
createdTime |
The creation date of the task |
|||
endDate |
The end date of the task |
|||
expectedDate |
The expected date of the task |
|||
externallyVisible |
True if the task is externally visible |
|||
isOpened |
True if the task is opened |
|||
modificationById |
||||
modificationTime |
The modification date of the task |
|||
nextTaskTypeId |
||||
respondingEmployeeId |
||||
tag |
||||
taskId |
||||
taskTypeId |
||||
teamId |
||||
teamManagerId |
||||
teamPhaseId |
||||
teamSubPhaseId |
||||
withoutRespondingEmployee |
True if the task is without responding employee |
3.420. TaskReadOption
Options used to get additional information when doing a Task search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the task |
Enum: CREATED_BY, UPDATED_BY, TASK_TYPE, NEXT_TASK_TYPE, NEXT_TEAM, NEXT_RESPONDING_EMPLOYEE, TEAM, ISSUE, RESPONDING_EMPLOYEE, TAKEN_IN_HAND_USER, FORM_CONFIG |
3.422. TaskType
Type of task
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actionCodeId |
ID of the action code of the leave type |
|||
actionType |
Type of action. |
Enum: NA, WRITE_BACK, REOPENING, REMOVE_ONHOLD, NA, WRITE_BACK, REOPENING, REMOVE_ONHOLD |
||
code |
The code of task type. |
|||
companyCode |
The code of the company. |
|||
defaultIssueStateId |
The ID of the default issue state. |
|||
defaultIssueStatusId |
The ID of the default issue status. |
|||
defaultRespondingEmployeeId |
The id of the default employee who responds. |
|||
defaultTeamId |
The team ID is assigned by default. |
|||
followedByAnotherTask |
Set as true if a new intervention is to be automatically generated after completion. |
|||
id |
Id in database |
|||
markIssueAsResolved |
Set as true to mark the task as resolved by default when the task is created with this type. |
|||
markIssueAsResponded |
Set as true to check the task by default when the task is created with this type. |
|||
name |
The name of task type. |
|||
nextTaskTypeId |
The ID of the next task type. |
|||
order |
The order (ranking) of this task type. |
int64 |
||
requiredTeam |
Set to true if a team is required for tasks of this type when they are created. |
3.423. TaskTypeCriteria
Criteria used on task's type when doing a Task's type search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actionType |
||||
code |
||||
companyCode |
||||
default |
True if task type is default one |
|||
defaultTeamId |
||||
followedByAnotherTask |
True if task type followed by another task |
|||
id |
||||
markIssueAsResolved |
True if issue is marked as resolved |
|||
markIssueAsResponded |
True if issue is marked as responded |
|||
name |
||||
nextTaskTypeId |
||||
requiredTeam |
True if task type requires team |
|||
tag |
||||
validity |
3.424. TaxInformation
Tax Information
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
VATAreaId (Deprecated) |
The Id of the VAT Area |
|||
VATNumber (Deprecated) |
The number of the VAT rate |
|||
euExempt |
The 'euExempt' field indicates whether Intracommunity VAT exemption applies. |
|||
exempt |
The 'exempt' field indicates whether there is VAT exemption. |
|||
vatArea |
Details about the VAT Area. |
|||
vatAreaId |
The Id of the VAT Area |
|||
vatNumber |
The number of the VAT rate |
3.425. Team
Team of employees
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE). |
|||
code |
The code of the team. |
|||
companyCode |
The code of the company. |
|||
The email of the team. |
||||
id |
Id in database |
|||
issueType |
Details about the type of the issue. |
|||
issueTypeId |
The ID of the type of issue. |
|||
name |
The name of the team. |
3.426. TeamCriteria
Criteria used on team when doing a Team search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
companyCode |
||||
id |
||||
name |
||||
tag |
||||
validity |
3.427. TemplateMaintainedItem
Template Maintained Item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
Id in database |
|||
identification |
The identification (désignation) of the template maintened item. |
|||
name |
The name of the template maintened item. |
3.428. TemplatedMessage
A message is a combination of a Mail (used to store standard information for sending a mail) and functional information. This functional information is processed by backend service to compute standard information for sending mail like an employee's email address.
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
message |
||||
parameters |
List of PublishTemplateParameter |
Details about the template parameters |
||
templateId |
The publish template needed to generate and attach the report |
3.429. ThirdPartyBase
Third Party Base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the third party (customer, supplier, other third party). |
|||
id |
Id in database |
|||
name |
The name of the third party (customer, supplier, other third party). |
3.430. ThirdPartyLinkType
Third Party Link Type
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of third party link type |
|||
company |
Details about the company |
|||
companyId |
The Id of the company |
|||
endDate |
End date for third party link type. When the date is reached, the type can no longer be used. |
date-time |
||
id |
ID in database |
|||
name |
The name of third party link type |
|||
requiredSiren |
Set as 'true' to make SIREN entry mandatory for this type. |
3.431. ThirdPartyTypeEnum
A type of the third party with people links
Type : enum (PROSPECT, CUSTOMER, SUPPLIER, OTHER_THIRD_PARTY)
3.432. Timeline
Timeline which define the initial date, the expected date and the actual date
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actualDate |
The actual or effective date. |
date-time |
||
expectedDate |
The currently expected date. |
date-time |
||
initialDate |
The initially defined date. |
date-time |
3.433. TimelineCriteria
Timeline criteria which define the initial date, the expected date and the actual date
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actualDate |
The actual or effective date. |
|||
expectedDate |
The currently expected date. |
|||
initialDate |
The initially defined date. |
3.434. TimesheetEntryBase
TimesheetEntryBase
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
actionCode |
Details about the action verb |
|||
actionCode2 |
Details of the action code |
|||
actionCode2Id |
ID of the second action code |
|||
actionCodeId |
ID of the action code |
|||
approval |
Approval of the timesheet entry |
Enum: BRUT, CONTROLE, VALIDE, GRATUIT, NON_FACTURE, FACTURE, REFUSE, DISSOCIE, BRUT, CONTROLE, VALIDE, GRATUIT, NON_FACTURE, FACTURE, REFUSE, DISSOCIE |
||
approvalLabel |
Label of the approval |
|||
changeTracking |
Date and user in case of creation and modification |
|||
comment |
Comment of the calendar event |
|||
completionDate |
Completion Date |
date-time |
||
customer |
Details about the customer |
|||
customerId |
ID of the customer |
|||
date |
Date of the calendar event |
date-time |
||
duration |
Duration of the calendar event |
double |
||
durations |
Duration in different units |
|||
employee |
Details about the employee |
|||
employeeId |
ID of the employee |
|||
guid |
Global identifier of the calendar event (for mobile version only) |
|||
id |
ID of the calendar event |
|||
location |
Location of the calendar event |
|||
phase |
Details about the phase |
|||
phaseId |
ID of the phase |
|||
project |
Details about the project |
|||
projectId |
ID of the project (equivalent to the code of the project) |
|||
projectTask |
Details about the task |
|||
projectTaskId |
ID of the project |
|||
subPhase |
Details about the sub-phase |
|||
subPhaseId |
ID of the sub-phase |
|||
taskId |
Helpdesk's task ident |
|||
type |
Type of the calendar event |
|||
unit |
Details about the unit of duration |
|||
validated |
Return True if the calendar event is validated |
3.435. Title
Title / Marriage status
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the title |
|||
companyId |
ID of the company |
|||
id |
Id of the title |
|||
name |
Name of the title |
|||
order |
Order number of the title |
int32 |
||
titleType |
Type of the title |
3.437. Topic
Topic to listen events
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
action |
The action verb (ADD / UPDATE / REMOVE). |
|||
id |
ID of the topic |
|||
type |
Type of event. |
3.438. TransactionStatus
Transaction status for electronic signatures
Type : enum (IN_PROGRESS, CANCELED, EXPIRED, COMPLETED)
3.439. UnitDuration
Unit of duration
Type : enum (MINUTE, HOUR_MINUTE, HOUR_DECIMAL, DAY, UNIT_OF_EMPLOYEE, UNIT_OF_COMPANY)
3.440. UnitPrice
Unit price of an item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
value |
Unit price of an item |
double |
3.441. UserBase
User
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the user |
|||
firstName |
First name of the user |
|||
id |
Id in database |
|||
name |
Name of the user |
3.442. UserCriteria
UserCriteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
id |
||||
readOption |
Options for retrieving extra information concerning the user |
|||
tag |
Code or Last Name or First Name of the User |
3.443. UserProfileBase
User Profile Base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the user profile |
|||
id |
Id in database |
|||
name |
Name of the user profile |
3.444. UserReadOption
Options used to get additional information on user
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
options |
List of [string] |
List of options used to get more details about the user |
Enum: EMPLOYEE |
3.445. VAT
VAT
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
VAT code |
|||
companyCode |
The company code |
|||
endDate |
End date of the VAT |
date-time |
||
id |
Id in database |
|||
name |
Name |
|||
purchasingAccountNumber |
General purchasing account number linked to the tax code |
|||
rate |
VAT rate in percentage |
double |
||
reduced |
Returns true if the rate is reduced |
|||
salesAccountNumber |
General sales account number linked to the tax code |
|||
startDate |
Start date of the VAT |
date-time |
3.446. VATAreaBase
VAT Area Base
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the VAT area |
|||
id |
Id in database |
|||
name |
The name of the VAT area |
3.447. VATBase
VAT
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
VAT code |
|||
id |
Id in database |
|||
rate |
VAT rate in percentage |
double |
3.448. Validity
Validity criteria
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
date |
Date of validity of the item |
date-time |
||
type |
Details about the type of validity. |
3.450. Version
Version of maintained item
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
Code of the maintained item version. |
|||
date |
The date of the version. |
date-time |
||
id |
Id in database |
|||
name |
Name of the maintained item version. |
|||
stateId |
The ID of the version state. |
3.451. VersionCriteria
Criteria used on version when doing a Version search
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
||||
id |
||||
name |
||||
stateId |
||||
tag |
3.452. Year
Year (vintage) of the opportunity
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the year (vintage). |
|||
disabledDate |
Date of disability |
date-time |
||
id |
Id in database |
|||
name |
The name of the year (vintage). |
|||
previousYearId |
Previous year (vintage) ID. |
|||
repeating |
Set as true if the vintage is recurrent. |
|||
validityEndDate |
The end date of validity. |
date-time |
3.453. YearCriteria
Criteria used to search Year (vintage)
| Field Name | Required | Type | Description | Format |
|---|---|---|---|---|
code |
The code of the year (vintage) |
|||
companyId |
ID of the company |
|||
disabledDate |
Date on which the year will become inactive |
|||
id |
The ID of the year (vintage) |
|||
name |
The name of the year (vintage) |
|||
previousYearId |
Previous year (vintage) ID |
|||
validityEndDate |
Validity applicable on end date of the year |
4. Access
-
HTTP Basic Authentication BasicAuth BasicAuth
-
OAuth AuthorizationUrl: _, TokenUrl: _https://api.akuiteo.fr/akuiteo/oauth2/token
Unresolved directive in index.adoc - include::../../dist/deprecated.adoc[]
Unresolved directive in index.adoc - include::../../dist/lexique.adoc[]
Publication date : 2025-10-02 11:51:36
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